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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained


1726 Total Reviews
  • 84%Value For Money
  • 96%Security
  • 94%Location
  • 92%Staff
  • 94%Atmosphere
  • 92%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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My family and i stayed at this place for 2 weeks and we felt like it was our second home. The staff was excellent, and were always ready to listen to our requests and adjustments. I do apologise to fellow backpackers as we had a baby who often cried. Thanks for bearing with us.

Owner Comment (Hide)
Thank you for reviewing us on Hostelworld.com. We are happy to hear that you felt like The Backpack was your second home. The staff are always happy to assist wherever we can. We look forward to welcoming you back in the near future. Kind Regards The Backpack Team


Had a really wonderful stay. The staff were extremely friendly and accommodating.

  • 7th Aug 2014
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for reviewing our hostel. We are delighted that you enjoyed your stay with us and that you found our staff to be friendly and helpful. We look forwarding to welcoming you back again soon. Kind Regards The Backpack Team


Good atmosphere, very close to long street - 10 min walk, also close to green market for souvenir shopping at bargain prices. Well organised arrangement for tours. Foreign currency enchasing facilty. They changed US$ at 9.4 which is same as what I got at airport form travellex after commission and better that water front who change at 8.4. But I found out the best is to use the credit card. Airport pick up & Breakfast not included. Pick-up fee was reasonable. Staff & guests were friendly.

  • 29th Jul 2014
  • Novice Nomad
  • Anonymous
  • Sri Lanka
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for reviewing our hostel. We are glad that you found the location of our hostel to be in a good spot within the City. We are delighted that you were able to use our Foreign Currency service. We hope to welcome you back in the near future. Kind Regards The Backpack Team

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