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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained

92%

Rating
1729 Total Reviews
  • 83%Value For Money
  • 96%Security
  • 94%Location
  • 92%Staff
  • 94%Atmosphere
  • 92%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

we loved this place. Everyone in the staff was very helpfull and kind. the room are comfortable but a little bit cool during the winter. we'll recommend this place.

Owner Comment (Hide)
Thank you for reviewing our hostel. We are glad to hear that you found the staff to be friendly and helpful towards you during your stay with us. We are sorry to hear that you were slightly cold at night. We try to ensure that all our rooms have spare blankets and hot water bottles in the winter months. We hope that you can visit us again soon. Kind Regards The Backpack Team

94%

I treated myself to the most expensive hostel in Cape Town, but I was not disappointed. The beds in the 8 bed dorm were gloriously soft and the atmosphere of the whole hostel is great, with everybody talking to everyone else. With many social areas and a bar there is always somewhere to chill out. Just a street away from Kloof and Long Street where all the action is as well. I've already booked my next weekend's stay here.

Owner Comment (Hide)
Thank you for reviewing our hostel. We are absolutely delighted that you loved your stay with us. Even though our price may differ slightly from other hostels, know that your money is spent ensuring our staff are given good wages and goes back into the community projects that we support. It is lovely that you found the location of the hostel to be awesome as well. We look forward to welcoming you back again soon. Kind Regards The Backpack Team

100%

Fantastic Hostel in a brilliant location. All the staff were incredibly friendly and helpful. The bar was cosy and laid back and the food on offer was delicious and good value. We stayed as a family of 4 and it was perfect for us but the atmosphere and facilities were also ideal for travellers in small groups or on their own. It's close to lots of bars and restaurants. There really can't be a better place to stay in Cape Town in this price bracket.

  • 19th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for reviewing our hostel on Hostelworld.com We are extremely happy to hear that you loved your stay with us and that you found the hostel to be good value for money. It is awesome to hear that you were able to use the bar/cafe facilities to get to know fellow travelers. We hope to welcome you back in the near future. Kind Regards The Backpack Team

94%

My family and i stayed at this place for 2 weeks and we felt like it was our second home. The staff was excellent, and were always ready to listen to our requests and adjustments. I do apologise to fellow backpackers as we had a baby who often cried. Thanks for bearing with us.

Owner Comment (Hide)
Thank you for reviewing us on Hostelworld.com. We are happy to hear that you felt like The Backpack was your second home. The staff are always happy to assist wherever we can. We look forward to welcoming you back in the near future. Kind Regards The Backpack Team

100%

Had a really wonderful stay. The staff were extremely friendly and accommodating.

  • 7th Aug 2014
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for reviewing our hostel. We are delighted that you enjoyed your stay with us and that you found our staff to be friendly and helpful. We look forwarding to welcoming you back again soon. Kind Regards The Backpack Team

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