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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained

91%

Rating
1740 Total Reviews
  • 82%Value For Money
  • 95%Security
  • 94%Location
  • 91%Staff
  • 93%Atmosphere
  • 93%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

The best hostel that I stayed!!!! Excellence atmosphere! Good localization! Was perfect took my breakfast looking for table mountain! The staffs are great! When I came back to Cape Town I booking again!!

Owner Comment (Hide)
Thank you for reviewing our hostel. We are delighted to hear that you loved your stay with us and found the atmosphere at The Backpack to be excellent! It is awesome to hear that you could enjoy the views we have of Table Mountain from the hostel. We look forward to welcoming you back again soon. Kind Regards Eleni Good

37%

The reality is much lower than my expectation. Price is R660 on website for a single room, private shower. But they didn't give me private shower. Another man just walked in and they gave him R500 for a double beds room! This is unbeliveable. The towel are old and thin like used for 10 years! Big noice you can heard in the room when people walk by. I never saw a smile in any of front desk staff! 15 minutes to long street, not safe to walk along at night. never go back again!

  • 1st Sep 2014
  • Novice Nomad
  • Anonymous
  • China
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We are sorry to hear that you weren't entirely satisfied with your stay with us while in Cape Town. We checked your reservation, and you had been booked in a shared bathroom room. Unfortunately we the other guests being offered a special rate, we often have special for last minute reservations. Should you wish to return, we hope you will have a more enjoyable stay with us. Kind Regards The Backpack Team

97%

An amazing hostel with amazing staff. Hot showers, clean rooms every night, great breakfast, decent internet in common area. The staff, travelers, and overall atmosphere give this hostel 5 stars...we had an unforgettable time. Shout out to Matt and Lucas for being badasses. There's a reason this hostel is rated the best in Africa.

Owner Comment (Hide)
Thank you for reviewing our hostel. We are beyond delighted to hear that you feel we deserve 5 stars for our hostel. It is awesome when staff make a guests stay that extra special. We will be sure to let the boys know you found them to be badasses! We are glad that you were able to enjoy our breakfasts we have on offer in the cafe. We hope to welcome you back again soon. Kind Regards The Backpack Team

86%

It was a really nice stay. One gets easily into contact with other travelers. Nice atmosphere. Would definitely recommend to stay there!

  • 29th Aug 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel on Hostelworld.com We are happy to hear that you were able to meet fellow travelers while staying with us at The Backpack. It is lovely to hear that you found the hostel to have a nice atmosphere. We look forward to welcoming you back in the near future. Kind Regards The Backpack Team

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