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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained

90%

Rating
1771 Total Reviews
  • 82%Value For Money
  • 94%Security
  • 94%Location
  • 91%Staff
  • 92%Atmosphere
  • 93%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Very nice hostel with very friendly and helpful staff. We were staying in a double bedroom. The room was very clean and has a comfortable bed in it. The room is not big and could be a bit noisy in the evening, but hé, your staying in a hostel. The're a lot of nice places to eat near the hostel, but also the hostels own breakfast and snacks are quite good. You won't regeer a stay here.

  • 25th Nov 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel on Hostelworld.com. We are delighted that you found the staff to be friendly and helpful during your stay with us. It is lovely to hear that you were happy with the cleaning standard of the hostel. Our housekeepers work extremely hard to keep the hostel clean and tidy. We look forward to welcoming you back in the future. Kind Regards The Backpack Team

100%

This was my 7th time in Cape Town and of course I stayed in The Backpack again. Best hostel in the Town! The only downside of the hostel is, their lovely receptionist Lisa supports Arsenal. What a pity!

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We are absolutely delighted that you loved your stay with us and have returned numerous to stay with us. We are sorry to hear that you aren't entirely happy with the teams our staff support! We will be sure to let Lisa know how you feel! We look forward to welcoming you back in the near future. Kind Regards The Backpack Team

83%

Staff great, congratulations. I loved the stay, hope I can back. Will recomend to all my friends!

  • 20th Nov 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel on Hostelworld.com. We are absolutely delighted that you loved your stay wiht us and hope to return in the future. We are delighted to hear that you were happy with services provided by the staff. Kind Regards The Backpack Team

66%

Nice place, cold but good.

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We are delighted to hear that you enjoy your overall stay with us. We are happy to hear that you were happy with the security provided at the hostel. We hope to welcome you back again in the future. Kind Regards The Backpack Team

94%

This is the second time I have stayed in this hostel and once again it doesn't disappoint. The recommendations for things to do are helpful,the staff is helpful, everything is very clean and neat, the showers are fantastic and the breakfast is great. I like the location because it is not right on Long St., so it feels safer, yet an easy walk to Long St. or tons of other great restaurants around.


91%

A little bit overpriced, especially when you're travelling with 3 other persons, but location is great (nearby longstreet) and staff is very helpful.

Owner Comment (Hide)
Thank you for taking the time to review our hostel on Tripadvisor. We are delighted to hear that you were happy with the location of the hostel. It is unfortunate that you found the hostel to be slightly overpriced, as you can be assured that the money you spend at the hostel on accommodation, is given back to the community projects we support and providing our staff with fair wages. We hope to welcome you back in the near future. Kind Regards The Backpack Team

83%

Good view and nice vibe / staff. Would be nice to add some lockers in the rooms.


97%

Really helpful staff.

Owner Comment (Hide)
Thank you for taking the time to review our hostel on Hostelworld.com. We are absolutely delighted that you enjoyed your overall stay with us. We are happy to hear that you found our staff to be helpful during your stay at The Backpack. We look forward to welcoming us in the near future. Kind Regards The Backpack Team

97%

Backpack was our First accommodation in capetown. We Travelled with our 14 Month Old Baby. Honestly, we have been very satisfied with everything. The staff was very friendly, always helpfully and very Kind to our daughter!! We stayed at room "Madiba". We can really recommend this room if you stay with a Child Or you just want a Little Bit luxury. To emphasize is also the Location!!near by famous Sights like table Mountain, waterfront etc. Thank you very much to the Wohle team of The Backpack!

  • 29th Oct 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel on Hostelworld.com We are absolutely delighted that you loved your stay with us and that you found our facilities to be able to have a small child with you. It is awesome to hear that you loved your room and that you found our staff to be helpful and friendly towards We look forward to welcoming back your entire family soon. Kind Regards The Backpack Team

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