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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained

90%

Rating
1784 Total Reviews
  • 82%Value For Money
  • 93%Security
  • 93%Location
  • 91%Staff
  • 91%Atmosphere
  • 93%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Nice hostel in great location! Only stayed for one night but would definitely recommend.

Owner Comment (Hide)
Hi there, thanks for the great review of our hostel. We do hope that you will come back in the future to stay with us for more than just one night! Kind Regards, The Backpack Team.

91%

Great hostel. Nice staf. Wifi could be better (you have to login all the time and at some places bad reception). Also we missed a toilet in the last wing.

Owner Comment (Hide)
Hi there, thanks for reviewing us. We are pleased that you had a good stay with us. We do apologise about the poor wifi connection; at certain times of the day guests are all skyping home to their families and the system can slow down. We will take a look into this right away, thanks for bringing it to our attention. The last house has a single toilet outside, but just around the corner there are 4 more toilets. We hope to see you again soon. Kind Regards, The Backpack Team

74%

We didn't get the room we had booked but the staff were very friendly and helped us as good as they could so it was ok. We really got along with the staff and had a great time at the hostel.

  • 20th Dec 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Couple, 41+
  • (1 review)

Owner Comment (Hide)
Hi there, thanks for the review. We are so pleased that you had a good stay with us and that you found our staff to be of good service! We hope to see you again soon. Kind Regards, The Backpack Team.

100%

This place is AMZING!!! I just had come of a 45 day camping trip and i really wanted something chilled and nice. I've stay all around the world but this is up there as the best!! The Pool is the BOMB!!!

Owner Comment (Hide)
Hi, thanks for the fantastic review of our hostel! We are so happy that your stay with us was charming after that long 45 day camping trip! Hope to see you again soon. Kind Regards, The Backpack Team.

100%

The Backpack is a phenomenal hostel!! I've stayed in many hostels throughout the world and this is one of the best. The place fosters a real social atmosphere that attracts lots of awesome and interesting people. One night they even hosted a braai (South African BBQ) with a live band. Last but not least, the facilities are clean, organized, and well designed. I wish I could have stayed longer!


94%

I really enjoyed the backpack! The staff goes above and beyond and the atmosphere is very inviting.

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We are happy to hear that you enjoyed your overall stay with us at The Backpack. It is lovely that you found the atmosphere of the hostel to be friendly and welcoming. We look forward to welcoming you back in the near future. Kind Regards The Backpack Team

100%

The hostel is the best I've ever stayed in. The staff are really hospitable and friendly and everyone as realy friendly. The view of table mountain is amazing and location is excellent -I would definately recommend staying here.

Owner Comment (Hide)
Thank you for taking the time to review our hostel on Hostelworld.com. We are beyond delighted to hear that you felt this was the best hostel you have stayed in and that the staff were great towards you while you were here. We too love our view of Table Mountain! It really is beauty to see from the swimming pool or cafe area of the hostel. We look forward to welcoming you back in the near future. Kind Regards The Backpack Team

91%

Very nice hostel with very friendly and helpful staff. We were staying in a double bedroom. The room was very clean and has a comfortable bed in it. The room is not big and could be a bit noisy in the evening, but hé, your staying in a hostel. The're a lot of nice places to eat near the hostel, but also the hostels own breakfast and snacks are quite good. You won't regeer a stay here.

  • 25th Nov 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel on Hostelworld.com. We are delighted that you found the staff to be friendly and helpful during your stay with us. It is lovely to hear that you were happy with the cleaning standard of the hostel. Our housekeepers work extremely hard to keep the hostel clean and tidy. We look forward to welcoming you back in the future. Kind Regards The Backpack Team

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