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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained


1840 Total Reviews
  • 89%Value For Money
  • 97%Security
  • 91%Location
  • 90%Staff
  • 93%Atmosphere
  • 97%Cleanliness
  • 94%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Thanks for a great stay! Very helpful staff.

  • 12th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks for taking the time to review us - we really appreciate it. Kind regards The Backpack Team


this place is certainly overpriced, though the rooms are very nice. breakfast is not included, though hostelworld seems to think it is. good location. one issue we had is that when we tried to check out in the early morning, before staff came in, the security gaurd could not give us our key money back because he had not been left the money, despite a staff member assuring me that it'd be fine the day before. they need to get organized in that respect. our trip was delayed because of it,

Owner Comment (Hide)
Hi Julie we are so sorry that you thought our hostel is overpriced but you can take comfort that your money has gone a long way in supporting a team of young children get tutoring, life skills and sports education keeping them off the streets and away from a life of gangsterism and crime. We are also sorry that there was a misunderstanding regarding your key deposit. i can say this is a rare occurrence please contact us on backpack@backpackers.co.za where i am sure we can help you. regards lee

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