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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained


1840 Total Reviews
  • 89%Value For Money
  • 97%Security
  • 91%Location
  • 90%Staff
  • 93%Atmosphere
  • 97%Cleanliness
  • 94%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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We had a great stay at this hostel, the rooms were lovely and really clean. We had a great view table mountain. The breakfast was very filling but we had to pay 30 ZAR each (£1.60 so totally worth it). They have free bottles of water at the bar and good selection. The staff were really friendly and helpful and the security guys were amazing! The area can be a bit dodgy so be very careful at night, speak to security before leaving the hostel especially at night! And get taxis were possible.

Owner Comment (Hide)
Thanks so much Siobhan for your great review of our hostel. Our friendly staff along with our guests (not forgetting the best views of Table Mountain) make it an awesome place to stay and work. Glad you took taxis at night its always recommended in most counties. Kind regards The Backpack Team


Die Mitarbeiter waren immer sehr nett und haben immer freundlich angeboten bei der planung von ausflügen etc zu helfen und zu beraten. Einfach super! Ich habe mich sofort zu haus gefühlt und bin svhon etwas traurig bald gehen zu müssen.

Owner Comment (Hide)
Wir freuen uns , dass Sie sich zu Hause fühlte und fand , dass Ihr uns freundlich und bietet einen guten Service zu sein . Seien Sie nicht traurig, wieder zu kommen bald - The Backpack Team We are happy that you felt at home and that your found us to be friendly and offering good service. Don't be sad come back again soon - The Backpack Team


Awesome staff, environment, location and food!

Owner Comment (Hide)
Thanks for your review we hope you will be back soon Kind regards The Backpack Team


Beautiful hostel! Location is great, perfect if you want a quiet place to sleep but still be close to the nightlife as long St is a two minute walk away. Staff are very friendly and the beds are so comfortable! The breakfast was also very nice. Definitely recommend :)

Owner Comment (Hide)
Thanks Jessica for your appreciation of our Hostel, staff and beds! Kind regards The Backpack Team


Thanks for a great stay! Very helpful staff.

  • 12th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks for taking the time to review us - we really appreciate it. Kind regards The Backpack Team


this place is certainly overpriced, though the rooms are very nice. breakfast is not included, though hostelworld seems to think it is. good location. one issue we had is that when we tried to check out in the early morning, before staff came in, the security gaurd could not give us our key money back because he had not been left the money, despite a staff member assuring me that it'd be fine the day before. they need to get organized in that respect. our trip was delayed because of it,

Owner Comment (Hide)
Hi Julie we are so sorry that you thought our hostel is overpriced but you can take comfort that your money has gone a long way in supporting a team of young children get tutoring, life skills and sports education keeping them off the streets and away from a life of gangsterism and crime. We are also sorry that there was a misunderstanding regarding your key deposit. i can say this is a rare occurrence please contact us on backpack@backpackers.co.za where i am sure we can help you. regards lee

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