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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained

90%

Rating
1654 Total Reviews
  • 85%Value For Money
  • 92%Security
  • 91%Location
  • 89%Staff
  • 91%Atmosphere
  • 90%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

My single room was nice and clean, the bathrooms were not clean. Nice atmosphere though, many cool hangout areas.

  • 2nd Feb 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for your review. We are pleased that you like the atomosphere and thought your room clean. On the other hand we are sorry that you found us lacking in the communal bathrooms. We pride ourselves on our cleanliness and whilst this is no excuse i can only say we are sorry that you found us wanting in this area. Your comments will be discussed with our housekeeping department. Kind regards The Backpack Team

91%

Really Nice place to stay will definatly go back

  • 1st Feb 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for your review we are so pleased you enjoyed you stay with us and hope that you will be back Kind regards The Backpack Team

97%

Lovely staff and very friendly


71%

The hostel was ok but not as good as I had expected seeing that it has won several awards. The staff was friendly and helpful. Unfortunately, one could only get Wi-fi at the hostel bar or other common grounds, but not in the rooms itself. Breakfast was not included and relatively expensive.


57%

Kein Frühstück im Preis enthalten. Fenster defekt. Keine vorhänge im Zimmer.

  • 30th Jan 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 31-40
  • (1 review)


97%

Excellent services, very good advises, great welcome in South Africa !! Only poor point : only WIFI, the computer with access to Internet is not usable :-( Thanks so much again :-)))

  • 24th Jan 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 31-40
  • (1 review)


91%

A very clean hostel with good facilities!

Owner Comment (Hide)
Thank you for your review. Our cleaning staff work very hard in maintaining our high standards of cleanliness and really appreciate it when mentioned. We hope you enjoy the rest of your journey. Kind regards The Backpack Team

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