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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained

91%Overall Rating

From 178 ratings
  • 91%Character
  • 94%Security
  • 92%Location
  • 90%Staff
  • 90%Atmosphere
  • 92%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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80%

It's bigger than other hostels that I stayed at which is great for planning day trips and meeting other travelers. The dorm room I stayed in would be nicer if it had a ceiling fan (really hot Summer night) and more convenient electrical outlets. Overall very good experience.

  • Novice Nomad
  • 10 Jan 2012
  • Anonymous
  • USA
  • Male 41+
  • (2 reviews)


80%

The Backpack is a lovely hostel, the people are very friendly and it is set in a beautiful location with a view of Table Mountain. It was a shame that the swimming pool wasn't clean enough to swim in and that the internet facilities don't allow for use of USB sticks, but small things in comparison. I would stay there again.

  • Novice Nomad
  • 09 Jan 2012
  • Anonymous
  • England
  • Female 31-40
  • (1 review)


93%

We really enjoyed our stay at the Backpack Hostel. The flexibility of the accommodation options suited us as a family group. We found the facilities in the hostel excellent and enjoyed the friendly, relaxed atmosphere. The fact that the hostel has an ethos of fair trade and supporting the local community was also very appealing to us.

  • Novice Nomad
  • 09 Jan 2012
  • Anonymous
  • Australia
  • Female 41+
  • (1 review)

Owner Comment (Show)
Thank you so much for your great review and for choosing us. We all love this place and are so happy that our guests can feel that good vibe. Kind regards The Backpack Team

73%

This hostel is top rated on this website, however, I wouldn't say that it is the best in Cape Town. I stayed in three different hostels during my stay and they were all very different. The staff in this hostel were originally not very helpful but bettered throughout the week. The beds look nice and are comfy with good quality sheets. Beware it can get very hot in the 8 bed dorm. The food and drinks in the hostel are pricey and the same can be bought for cheaper in local bars and restaurants.

  • Novice Nomad
  • 08 Jan 2012
  • Anonymous
  • England
  • Male 25-30
  • (5 reviews)

Owner Comment (Show)
Thank you for your review. So happy you liked the beds as that is the most important criteria for a good nights sleep! We have a dedicated trained chef who prepares our meals using as much free range and organic products where possible. We constantly compare our prices and find that they are equal to or less than the main. Kind regards The Backpack Team

87%

A lovely hostel and a great place to start or end a trip in South Africa. We had great views of Table Mountain from our room!

  • Novice Nomad
  • 08 Jan 2012
  • Anonymous
  • Scotland
  • Female 31-40
  • (9 reviews)

Owner Comment (Show)
Cool - you definately got the room with a view - we are so proud of our Natural Wonder on our doorstep. Thanks for your review. Kind regards The Backpack Team

90%

The place is really lovely with great staff and full service. Beautiful view of Table Mountain. It is located a few blocks from the main strip so there is a bit of walking. Our private room with in suite was small and hot. There was no place to put our luggage or clothes. Considering I booked many months in advance I was a bit disappointed. We had fun while we were there- the restaurant was good and we met great people - but we left early because of the room.

  • Novice Nomad
  • 07 Jan 2012
  • Anonymous
  • USA
  • Female 41+
  • (1 review)


87%

Excellent! I highly recommend!

  • Novice Nomad
  • 05 Jan 2012
  • Anonymous
  • Finland
  • (Gender undisclosed)
  • (3 reviews)


90%

The lockers in the dorms didn't lock.

Owner Comment (Show)
Hi Steven The lockers do lock but you need to have your own lock. As most travellers do carry a lock with them it is not usually a problem. We also rent out (for dormitory users ) safes for valuables. Kind regards The Backpack Team

100%

Definately the best hostel I have ever stayed in! Best location, safety and staff....And soo clean I couldn't believe it.

Owner Comment (Show)
You have made our day thank you so much we really appreciate your review. We work so hard on our cleaning so it's great when someone notices! Kind regards The Backpack Team

90%

Good allround hostel, pool and parking is good. Only complaint is the wifi is only accessible through external providers and not through the hostel itself.


83%

Everything is nice, the view on the table mountain is very beautiful Wifi is not for free - you have to pay and it is quite expensive. Hostel restaurant is overpriced, staff at the reception seems to be unexperienced


90%

Met some really nice people here from all over the world. Also close to longstreet where al they partying is at. The rooms are nice and clean, every day the bedsheets get changed and the showers and toilets are cleaned almost every hour! Excellent hostel, highly recommended!

  • Novice Nomad
  • 30 Dec 2011
  • Anonymous
  • Netherlands
  • Male 18-24
  • (1 review)


80%

Friendly staff and good atmosphere. Good meeting place and render-vous for activities.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Belgium
  • Female 31-40
  • (1 review)


100%

The staff were all amazingly helpful and happy to answer any query. The hostel also offered the perfect mix of secluded rooms off from the bar area and also a friendly social feel around the cafe/bar.


93%

My 15 year old daughter, who had never stayed at a hostel asked after one day there, whether they could "franchise" this place. She loved the atmosphere, and especially the physical structure of the building. The place was FUN-

  • Novice Nomad
  • 28 Dec 2011
  • Anonymous
  • USA
  • Female 41+
  • (1 review)


57%

I think this Hostel is Overrated. It is expensive comparing what It offers. The price of the bar is higher als a normal restaurant. The atmosfere is poor. And is not good located.

  • Novice Nomad
  • 25 Dec 2011
  • Anonymous
  • Spain
  • Male 31-40
  • (2 reviews)


100%

Wow. This is one of the best hostels I have ever stayed in. It would be top 3 out of about 100. Why choose anywhere else. For me its worth the extra cost.


97%

Great backpackers!

  • Novice Nomad
  • 23 Dec 2011
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Thanks we hope you will be back again one day. Kind regards The Backpack Team

100%

I had just the best time staying at the Backpackers over Christmas week. I can't honestly put into words how much by me and my mate enjoyed our week there. We met some fellow guests that will probably be mates for life and who could ask for more? All the staff are exceptional especially Neil and the delightful Tina, and the Christmas Day lunch was legendary. It will always have a place in my fondest memories. A big THANK YOU to everyone! Dave and Carl.

  • Novice Nomad
  • 21 Dec 2011
  • Anonymous
  • England
  • Male 31-40
  • (1 review)


83%

Prices are here probably a little bit higher compare to other hostels in the city, but this place really made my vacation in CP. Great atmosphere, nice people, 10 min. walk to Long Street. Safe & parking place right outside in case you have a car (strongly suggested to move along the city).

  • Novice Nomad
  • 17 Dec 2011
  • Anonymous
  • Germany
  • Male 31-40
  • (3 reviews)


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