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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained

90%

Rating
1607 Total Reviews
  • 86%Value For Money
  • 92%Security
  • 91%Location
  • 90%Staff
  • 91%Atmosphere
  • 90%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

The hostel was great and the staff were awesome and helped save us several times! I would definitely stay there again.

Owner Comment (Hide)
Thanks for the review and hey that's why we are here to help and make your experience of Cape Town a memorable one. Glad we could. Kind regards The Backpack Team

97%

Great hostel, helpful staff, nice location. Only draw back was that there isnt free wifi in some of the rooms. Overall very happy here and would stay again in the future.


100%

One of the best hostels I've stay in worldwide, excellent staff. Safe and lockers in room. Would definitely recommend it thanks for a lovely stay

Owner Comment (Hide)
Thank you so much for your great review. We hope to see you again. Kind regards The Backpack Team

100%

The hostel has a personality and that is something I have never come across before. The decor is such a representation of South Africa indeed!! The best hostel I have been to so far, amazing staff, location and my dorm was too amazing being clean with a comfortable bed. I can't wait to come back!!!

Owner Comment (Hide)
and we hope you wont leave it for too long. thanks so much for your amazing review. KInd regards The Backpack Team

100%

Everything about the Backpack was excellent, the staff were all very friendly, the location is brilliant, the rooms great value for money!!! I only wish I knew about the heater in the room before I found it on the last day. Brilliant!

  • 10th Oct 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 41+
  • (1 review)


91%

My room was not cleaned regularly. had to ask them to clean and change linen

  • 24th Sep 2013
  • Novice Nomad
  • Anonymous
  • Zimbabwe
  • Female, 41+
  • (1 review)


100%

Great hostel, absolutely raccomandabile.good location, clean, well decorated with all services. Staff were very helpful. youthful atmosphere still great for all ages.

Owner Comment (Hide)
Thanks for taking the time to review us and for your lovely comments. Kind regards The Backpack Team

100%

Everything was awesome. Highly recommended!!


100%

I had a wonderful time at The Backpack! The staff was very helpful and informative! It's located in a great location with a beautiful view of table mountain!

Owner Comment (Hide)
We are happy that you had a good time and enjoyed your stay with us. We love the view too - its something we never get tired of! Kind regards The Backpack Team

94%

Beautiful big house, nice rooms. No breakfast included. Nice and helpful staff. Loud pop music in cafe area, as usual in b

  • 14th Sep 2013
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 31-40
  • (1 review)


71%

A nice hostel to stay and enjoy the city. Near the shopping stores and to the night bars. For sure a good place to meet nice people too.

  • 12th Sep 2013
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thanks for taking the time to review us. So happy you found our hostel was in a convenient location close to everything. Kind regards The Backpack Team

100%

This has been the best hostel I have stayed in, ever. It is safe, clean and very well located. The staff go above and beyond to make your stay in Cape Town truly memorable. This hostel attracts people from all walks of life from all over the globe - new travellers, adventure seekers, seasoned travellers and hostel dwellers!


89%

As this is said to be one of the best hostels in Africa, I would suggest an improvement: it should offer more eating options at the bar - like soups or salad - for those who don't want to go out and eat at night or for those who want to have a light, healthy and fast meal at the place.

Owner Comment (Hide)
Thanks for the review and the suggestions. i am upset to hear that you could not find soup in our Bar/Cafe as we do offer that at night and some sandwiches. I totally understand that you might just want to spend a night in and have a light meal. kind regards The Backpack Team

100%

Awesome atmosphere, friendly

Owner Comment (Hide)
Thanks Sarah - its cause of the people that come and stay with us - they are the Best in the World kind regards The Backpack Team

100%

Great rooms, loved the non bunk style beds. Had very nice night's sleep while there. Great cafe and friendly helpful staff.location is great too. Would return.


100%

The BEST hostel/backpackers I have ever stayed in!!!! It should be ranked #1 in Cape Town!

Owner Comment (Hide)
Thanks for your kind review we are working on getting that position and you have helped!!! Come back and visit in summer next time for a different view of things. Kind regards The Backpack Team

97%

A benchmark of what a great hostel should be.

Owner Comment (Hide)
Thanks Ben that is one of the best reviews we have ever had! :D We hope you will be back. Kind regards The Backpack Team

97%

I came through the reccommedation of my cousin and I was amazed to find a very proffessional clean and friendly and helpful youth hostel. After a few days I realised the uniqueness of this place due to all kinds of social and community projects its involvedwith and its very green. I am going to reccommend this place as an excellent place to stay.


80%

I'm very happy with the Backpack and will return. One comment though is that I stayed in the Elephant room which had a strong musty smell.

  • 5th Sep 2013
  • Novice Nomad
  • Anonymous
  • South Africa
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thanks Elodie - i think due to the amount of rain we had this winter places got wet where we did not know water could even get to but we will check it out. kind regards The Backpack Team

94%

Excellent place. Extremely clean facilities and very nice atmosphere.

Owner Comment (Hide)
Thanks for your review. Our cleaners work so hard on keeping our place spic and span they really love it when guests notice! Kind regards The Backpack Team

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