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The Backpackshack Reviews

1 Mill Hill Road, The Talbot Pub, London, England

Reviews & Ratings Explained

85%Overall Rating

From 46 ratings
  • 83%Character
  • 86%Security
  • 78%Location
  • 96%Staff
  • 85%Atmosphere
  • 84%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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90%

Neat little hostel above the Talbot Pub. Derek was really helpful in getting us going with a map and providing advice. He pointed out the main things to see and was always available if we had any questions. Location was a little far out from the city center (20 minutes by metro) but easy to get to as it was only a few minute walk from the Acton Town stop which had direct lines to the city center on the Picadilly and District lines. Smaller rooms but very clean and great value for what we paid.

  • Novice Nomad
  • 05 May 2013
  • Anonymous
  • Canada
  • Couple, 18-24
  • (3 reviews)


83%

Very pleasant stay. The hostel's location is convenient with parking space and only a few minutes walk to the underground. The staff was so kind to send over my jacket to the Netherlands which I accidentally left in the hostel.

  • Novice Nomad
  • 02 May 2013
  • Anonymous
  • Netherlands
  • Female, 25-30
  • (1 review)


80%

Derek is amazing and a great help. It is not the fanciest place but it's worth to check out! Close to Heathrow airport and a 20 minute tube ride from the center you have a quiet place to rest and explore the city of London with the expert advise and recommendations from Derek. You can also drink a beer just in the pub bellow and everything is around the corner.

  • Novice Nomad
  • 22 Apr 2013
  • Anonymous
  • Portugal
  • Male, 25-30
  • (1 review)


73%

Well, of course you cannot expect to stay in the cleanest place in the world (you're in England, remember?), but the hostel in far enough from the city center to leave confusion and traffic away and near enough to the city center to reach main attractions in 30-40 minutes by tube. Rooms are little but you have a kitchen you can use the whole day and a pub downstairs where you can have a drink among friends. And there's Derek! A great host and great friend who will always help you. Nice place!

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • Italy
  • Male, 31-40
  • (2 reviews)


73%

We had a good, quiet stay at the Backpack Shack with great suggestions from the owner. The place itself is pretty basic, but fine.

  • Novice Nomad
  • 18 Apr 2013
  • Anonymous
  • Netherlands
  • Female, 25-30
  • (1 review)


83%

My mate and I stayed four nights at the Backpackshack in April and had a great time. It's cheap, it's clean, there's a nice kitchen, the shower was always hot and with great water pressure, and there's a pub downstairs that comes in handy if you're thirsty and don't want to head into town. We met fellow travellers there and really enjoyed ourselves. In addition, Derek is a great and welcoming host who's done a fair bit of travelling himself. He's always on hand if you need anything. Recommended!

  • Novice Nomad
  • 18 Apr 2013
  • Anonymous
  • Norway
  • Male, 31-40
  • (1 review)


90%

The staff was awesome. I had serious problems with my credit card being unable to pay (they only accept cash). As I live close to London, the owner helped me giving directions to ATM's, banks, and helped me to solve the problem. There is a pub in from of the hostel, some drafts and it's a nice place for the price. Just some blocks from Acton Town underground station, the staff also gave us a map with cool spots for sightseeing in London. Recommended!

  • Novice Nomad
  • 12 Apr 2013
  • Anonymous
  • Spain
  • Male, 31-40
  • (2 reviews)


87%

You canhear the music from downstairs, but the staff won't let the party go on too long so you'll get enough sleep.

  • Novice Nomad
  • 05 Apr 2013
  • Anonymous
  • Finland
  • Couple, 25-30
  • (1 review)


93%

Derek, the Hostel owner, was absolutely fantastic. He gave us a fantastic map of London and wonderful directions to all the places that we wanted to go. It was great sitting down with him and chatting about the locals and the things to do in the city. The hostel itself was great as well. Very quiet and clean. The kitchen was awesome and suited all of our needs perfectly! Would absolutely recommend this hostel to my friends and family, and hope to return sometime very soon!

  • Novice Nomad
  • 03 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


80%

Everything was very clean and the staff was very friendly and helpful. It's a good place for staying in London. The price is good and the center is easy to reach.

  • Avid Traveller
  • 03 Apr 2013
  • Anonymous
  • Germany
  • Couple, 25-30
  • (19 reviews)


87%

Derek (the owner) was excellent. He was always very interested in what we were up to and whether we liked it. Had lots of good recommendations of things to do. Only problem was that it is a bit far out from the center, but at-least it is still within a 10 minute walk from the tube.

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • Canada
  • Male, 18-24
  • (4 reviews)


70%

The hostel is rather far out, but it's close to a tube station with very frequent services into city centre. There's a large supermarket and restaurants nearby and the area is very quiet. The place was clean, the room was spacious (unfortunately there was neither a chair nor a reading lamp though), the bed was comfy, and showers etc. were working well. BUT the kitchen isn't unlocked before 9 am, and there weren't many dishes nor much cutlery available.

Owner Comment (Show)
Donata, Thanks for your comments especially the positive bits. With regards to the kitchen it is open officially from 09:00 until 24:00 but generally a little earlier from 08:00. The kitchen is kept closed during the night for 2 reasons, the first reason being safety. I think it is fairly obvious that a kitchen fire in a hostel during the night could be catastrophic. The second reason is noise and respect for the people staying in the room next to the kitchen who are entitled a good nights sleep like everyone else. With regards to dishes and cutlery i'm afraid your fellow guests who insist on removing items from the kitchen or not washing up are to blame. You may be aware that many hostels in London do not provide a kitchen or charge a deposit for the utensils. I believe the kitchen here is very good by hostel standards. You say that unfortunately there is not a chair nor a reading lamp in the room. Whilst these may be nice things to have I don't really agree that they are essential to a positive travel experience and i'm sorry if you have returned home from a holiday in London with such trivial matters on your mind. I will however consider these points against other demands on our investment budget. Best Regards Derek

100%

All in all this place is really awesome. Its a bit outside the very central London, about 4 stops in the tube but to me it feels more authentic and real London-ish. And its more quiet. I stayed there with my mom who has not stayed at a hostel for 20 years, but she really liked it too - especially the cheap price which you can spend on shopping instead. There is everything you need and the staff is so helpful with everything, recommendations/suggestions/prices. Just ask Derek and he'll help you!


100%

They need to fix the shower.

  • Novice Nomad
  • 20 Feb 2013
  • Anonymous
  • Brazil
  • Male, 18-24
  • (3 reviews)

Owner Comment (Show)
Guilherme, I'm confused as you give us a 100% rating but complain about the shower? What was the problem? There is nothing wrong with the showers to my knowledge...

80%

Nice hostel, nice owner. wifi in rooms just as it should always be

  • Novice Nomad
  • 18 Feb 2013
  • Anonymous
  • Chile
  • Male, 25-30
  • (9 reviews)


100%

This Hostel was great! Not to far from all the things you want to see while in London. Hot showers, good breakfast, comfy bed! Really what more do you need!

  • Novice Nomad
  • 09 Feb 2013
  • Anonymous
  • Canada
  • Couple, 18-24
  • (5 reviews)

Owner Comment (Show)
Thanks for the great review Melissa, but we don't provide breakfast. You must be getting us mixed up with someone else... :)

93%

great staff , helped us a lot. provide lots of information about the surrounding, what to visit near by, even the time table of the night but. the hostel located in a really nice neighborhood

  • Novice Nomad
  • 26 Jan 2013
  • Anonymous
  • Taiwan
  • Female, 18-24
  • (7 reviews)

Owner Comment (Show)
Hey thanks for a great review and for the gifts you left for us. There was no need to do that but we really appreciated it... Thanks Derek

97%

This was a great place to stay! Very easy with an extremely nice Scottish woman who heads the staff and will be very accomodating. It is located in Acton Town which is not central London but it is a 5-10 minute walk to the Tube station so very easy, and it is only a few stops away from central London. I would certianly stay here again! It is underneath a very mellow bar with a great billiards table and some drinks.

  • Avid Traveller
  • 02 Jan 2013
  • ethanscapellati
  • USA
  • Male, 18-24
  • (18 reviews)


100%

Nice n cosy small hostel, just like family n feel like at home. Boss is very kind n help us a lot. Although bar is at the ground floor but no noises during the night. Would stay again n recommended.


100%

I really enjoyed my stay at the Backpackshack! It is located in a calm street, but with good shopping facilities nearby. The rooms and facilities are kept clean and in good shape, you can cook your own meals in the kitchen (which is equipped with several fridges, water boilers, a gas stove and oven, kitchen utensils), and the personnel is super-friendly and very helpful. So I can wholeheartedly recommend this hostel!

  • Novice Nomad
  • 01 Jan 2013
  • Anonymous
  • Germany
  • Male, 41+
  • (1 review)


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