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The Backpackshack Reviews

1 Mill Hill Road, The Talbot Pub, W3 8JB, London, England

Reviews & Ratings Explained

85%

Rating
245 Total Reviews
  • 88%Value For Money
  • 86%Security
  • 80%Location
  • 94%Staff
  • 86%Atmosphere
  • 82%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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69%

Really good place although the owner is not a king of cleanness, and the furniture in the room consist of beds and wardrobe (no chair, no table). Only 3 places to sit in the shared kitchen, so maybe you will have to eat in stand-up position. But 10 minutes walk to tube, 5 minutes walk to local centre, pub in the building :) . Very nice owner and low prices. It was nice to be there.

  • 19th Jul 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
I'm afraid I find your review a bit unfair and sarcastic in parts. With regards to cleanliness we have a rating of 87% which i'd guess is higher than the vast majority of hostels and something we are very happy with. There are only 3 stools in the kitchen that is true but as the sign says you can also eat your food in the bar where there are plenty more seats... We only have 20 beds and the kitchen is quite a good size for such a small property but 3 seats in there is enough...

80%

The location was relatively close to Heathrow but still not too far from the city. The host was very friendly and helpful. It was good value for money. My room was adequate, but there was a bit of noise on the street outside late at night.


77%

The Backpackshack has a friendly and helpful staff. The rooms are nice and clean, and they will lend anything you need (such as towels, hair dryers, wi-fi, etc) for free. The bathrooms are nice, but there is only 1 toilet and shower per floor, which can cause a delay in the morning and evening when people usually take showers. The location of the hostel is a bit far from the center of London, it is located in Zone 3. However, the walk through the neighborhood to the Tube station is quite safe.

Owner Comment (Hide)
Thanks for a generally positive and fair review. I take your point about the bathrooms with only 2 showers for 20 guests but i'd say that's a better ration than many hostels. Don't forget there are plenty of toilets on the ground floor aswell...

97%

Thanks derek for accomodation. It was great!

  • 8th Jul 2014
  • Novice Nomad
  • Anonymous
  • Czech Republic
  • Mixed Group, 25-30
  • (1 review)


80%

It was a great help that the landlord offered to store our luggage for the day as our journey back home wasn't till the evening.

  • 3rd Jul 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 41+
  • (1 review)


86%

Really nice place in a really nice area a little bit away from all the typical Londonstuf. Charming area with lots of restaurants and a nice big park near by. The Backpackshack was friendly and even though the rooms were above a pub we didn't here that much noise. Nice little bedroom and a small kitschen to share, the bathrooms were great. And a really nice owner. Only good things to say, can absolutely recomend this place!

  • 2nd Jul 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 31-40
  • (1 review)


97%

We loved the informal atmosphere and our host Derek was very helpful and friendly. He went out of his way to make sure we made it to the airport on time. There was lots of flexibility with check in times. Sometimes there was a little wait to use the bathroom but generally we really enjoyed our stay.

  • 29th Jun 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 31-40
  • (1 review)


86%

We were three girls attending summer school in London, and stayed at the Backpackshack for 3 weeks. The service was excellent, the manager was very friendly and helpful. The rooms and bathrooms were clean, and it was very nice to be able to access a kitchen to prepare and store food. The hostel is located about 20 minutes by tube from Oxford street, so its a bit far, but it is still a good price. We can highly recommend a stay, we will book a room there the next time we travel to London!


97%

We really enjoyed staying here. The neighbourhood is really nice, while it is slightly out of the way of the main tourist attractions, we actually enjoyed this as it was quiet and it gave us a chance to see a different part of the city. Everything is only a tube ride away anyways. Everything was clean and both Derek and Sue were very helpful if we had questions about London or if we needed to arrange transport. I'd definitely recommend this place to my friends!


89%

The Backpackshack had a very short walk to the Acton Town Tube which was easy access into London. When I got there, the owner gave me directions around Acton and two maps. I found this to be extremely helpful to anyone who was new to London. I felt at home there and very welcomed. I will definitely be going to the Backpackshack again.

  • 19th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


91%

Nice and kind people, very good position near piccadilly line

  • 18th Jun 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 25-30
  • (1 review)


74%

Pros: Derek and the rest of the staff are great! He is very friendly and willing to answer any questions you have about the city or how to get around. He is also very easy to get in touch with via email. Facilities are good-- we ended up staying twice! Cons: The hostel is very far out of the city center (30+ minute tube ride to anywhere in central London). Wifi isn't fantastic in the rooms, but good if you go down to the bar downstairs. Overall would recommend, but be aware of its location

Owner Comment (Hide)
Location is not ideal but I think you are a little harsh - we are 7 minutes walk to the nearest tube station then 15 mins on the Piccadilly Line to South Kensington which is zone 1 and one of the main destinations for tourists in London. Thereafter Knightsbridge, Green Park, Piccadilly Circus, Leicester Square and Covent Garden are only a couple of minutes apart... Thanks for a very positive and fair review otherwise, was a pleasure...

94%

Incredibly helpful staff, great room, ideal location, amazing kebabs up the road, super affordable, and safe area.

  • 28th May 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Incredibly great, amazing, and super review!!! Thank you, very much appreciated...

The reviews below do not count toward the property's recent rating.
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89%

Lovely stay in a lovely place. Derek (the manager) was very welcoming and informative, and helped us with all sorts of things. It is quite close to the tube, which is very handy. The place is quite old, but rather charming in its oldness. The kitchen facilities are quite nice, and the bathrooms are good. Good prices too, and in an interesting area. Lots of little cafes and grocery stores nearby. It was nice to be a bit outside of the tourist area.

  • 26th May 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Hey thanks for a great review. It is the kind words of people like yourself who make all the hard work worthwhile...

80%

Derek was an amazing host, could not do enough for you, thank you so much :-)

Owner Comment (Hide)
Your very welcome!

86%

Nice and clean place to stay located just above a small pub in a calm London suburb. Very friendly staff. Kitchen available. Not close to downtown but easily reachable by tube (30 minutes or less). 30-35 minutes from Heathrow Airport also by tube, walk included. Good value for money.

Owner Comment (Hide)
Thank you for a fair review Amigo, glad you enjoyed your stay...

94%

Will def be back. Absolutely loved the place.

Owner Comment (Hide)
Thank you Sir, welcome anytime...

60%

Stay was ok. Bathrooms were clean and so was the room. Location is close to metro station (5 min walk) which was good. Supermarket and cheap food places nearby. As a lone female traveller, the accommodation was sufficient as I stayed in my own private room. However, the area the hostel is in did make me a bit nervous at times.

  • 13th May 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


94%

Excellent hostel, friendly staff at a reasonable price for London.

Owner Comment (Hide)
Hey thanks for the feedback, much appreciated...

97%

A very nice stay in here. I booked a single room which is value for money. Quiet and nice atmosphere, with strong FREE WIFI connection in the room.Although it's a shared bathroom, the bathroom is clean and big. Hot water comes naturally. The kitchen has all the kitchenware you want. You can just enjoy cooking anytime you want. Besides, the host is very friendly and provides travelling information to you. The BEST host i ve ever met!

Owner Comment (Hide)
Hey thanks for a great review! Was a pleasure having you here...

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