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The Black Cat Reviews

13 Avenida 3-33 zona 1, Quetzaltenango, Guatemala

Reviews & Ratings Explained

78%Overall Rating

From 7 ratings
  • 77%Character
  • 74%Security
  • 86%Location
  • 80%Staff
  • 77%Atmosphere
  • 74%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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77%

There we only 3 toilets/bathrooms combinations for all the rooms upstairs (probably around 25 persons), so in the morning there was sometimes a queue for the toilet. The hostel is in the middle of the city and has a guard at night, so it felt very secure.

  • Novice Nomad
  • 15 Apr 2012
  • Anonymous
  • Netherlands
  • Female 25-30
  • (4 reviews)


100%

There are a few things that I look for in a good hostel and black cat has all of them. First of all, the hostel is kept spotless which is the mark of good spot! There is a nice courtyard area and the hostel itself is in a pretty cool building. The staff are great - thanks to friendly Ian and Rosie! I also think a good hostel will offer you a city map upon arrival and thanks to black cat for the map. The location is very central and close to good cafes, places to eat, bars, etc. A good spot.

  • Novice Nomad
  • 13 Apr 2012
  • Anonymous
  • Canada
  • Female 25-30
  • (8 reviews)


20%

We turned up to find they'd cancelled our booking. The duty manager didn't care and wasn't helpful at all. Not ideal after a long day travelling there, especially as we had a very early start the next morning.

  • Novice Nomad
  • 17 Feb 2012
  • Anonymous
  • England
  • Male 31-40
  • (1 review)

Owner Comment (Show)
Dear Sir: We always respect the time of arriving, in your case was 7pm, but you arrived 7:37, We assumed that you never arrived, so a few minutes before (7:30pm) we gave the room to other people, we checked the security camera and the duty manager was helping you, showing and marking a map, suggesting places to stay that night and gave you the phone to call too, sorry again, because we could`nt do anything more for you.

83%

Hot showers, MASSIVE breakfast (free), good ambience, clean rooms, very close to Parque Central. Free WIFI / Internet. Bar. MUY BIEN! GRACIAS!

  • Avid Traveller
  • 10 Jan 2012
  • Anonymous
  • England
  • Male 25-30
  • (11 reviews)




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