The Chocolate Hotel and 5 Star Hostel Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
Didn't even stay the night. When I showed up they had no record of my reservation and the guy at the desk tried to tell me they were charging $22.50/night until I showed him my email confirmation for $16. The dorm was dark, dingy, and filthy. The guys staying there said the maid hadn't been in once in the 4 days they'd been there to even so much as take out the bags of garbage that were piled in the corner. I walked out half an hour later, got my money back, and went somewhere else.
My experience with hostel 1-The credit card machine did not work 2- he manager got on the phone and demanded I pay cash 3-They refused to use the deposit I paid on hostelworld.com…manager said it was not her problem…now I have to file a dispute on my credit card to get it back 4-I spent 2 hours getting cash at bank 5-Room had broken windows, loud dripping shower, barely functioning toilette 6-The room was “rustic” = crappy 7-Every night was loud music late at night 8-Worst hostel in area
- Novice Nomad
- Male, 41+
- (1 review)