The Custom House Reviews
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Floors and walls are unclean. Motorbikes in the foyer, stuff all over the "bar". None of the guests appear to clean up anything, not sure the last time the kitchen was cleaned. The photos are not a good representation of the place. Staff were nice and helpful. We were lucky to be in a private dorm room but can't imagine what the shared ones are life :s not much of a backpackers. Most people there are workers to travellers. NO parking available. All used for what looks like a side business..
Really unhygienic Staff were lovely though
I have stayed at the custom house as both a long term and a few months later a short term guest. Both times the atmosphere was welcoming and also peaceful, all facilities were clean and well maintained. Marcus the owner did everything he could to help me enjoy my stay in nelson in addition to the fast free wifi, fully equipped kitchen and free pick up and free parking if needed. If i was to return to nelson I wouldn't even consider another hostel / hotel.
- Novice Nomad
- Male, 25-30
- (1 review)