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The Fort Boutique Hostel Reviews

1 Little Stonegate, York, York, England

Reviews & Ratings Explained

90%Overall Rating

From 111 ratings
  • 87%Character
  • 87%Security
  • 96%Location
  • 92%Staff
  • 85%Atmosphere
  • 94%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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100%

This was the best hostel I ever stayed in. Excellent location, very friendly and well organised staff. The room and all the facilities were clean, beautifully decorated and if you are lucky like me, you'll get the room with the access to the lounge and kitchen. It was perfect, I have nothing negative to say about it!!!

  • Avid Traveller
  • 07 Apr 2013
  • Anonymous
  • Canada
  • Female, 25-30
  • (17 reviews)

Owner Comment (Show)
Thank you for your excellent review of The Fort. The dormitory with private lounge as well as fully equipped kitchen is our Superior 6-bed dorm which really is a treat! This room is fantastic for meeting other travelers or for group bookings. Many thanks for staying with us, please return one day!

100%

Hands down the nicest hostel I've ever stayed in! Great value and location and the rooms were very clean and nicely designed. Staff were friendly and helpful in suggesting things to do around town. There is also a nice restaurant/bar right next door where guests get discounts.

  • Novice Nomad
  • 07 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (4 reviews)

Owner Comment (Show)
Thank you for your wonderful comment, we are so pleased to hear you enjoyed your stay and appreciated our services. Please visit us again one day!

90%

excellant location .Kennedys bar is fantastic owned by same person .

  • Novice Nomad
  • 05 Apr 2013
  • Anonymous
  • England
  • Female, 31-40
  • (1 review)

Owner Comment (Show)
Thank you for your feedback, we're so glad you enjoyed your stay and managed to spend some time in exciting Kennedy's!

100%

stayed in the "future room" and so we had a UV light in our room which was great fun! perfect location right in the centre of york! great breakfast at the kennedy's bar below! all in all a really great stay! would definitely recommend to anyone needing somewhere cheap but comfortable to stay in the center of the city.

  • Novice Nomad
  • 03 Apr 2013
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
It's fantastic that you have been able to appreciate our amazing value for money, as we are a budget but boutique hostel with a perfect location and unique facilities. The 'future' room is a lot of fun, but so is our 'ocean' room, 'photo' room, 'city walls' room and 'log cabin'! Please take your pick next time your choose to stay with us! Thank you so much for your kind feedback.

97%

The fact that the elevator was out of order was a little annoying, but everything else was beyond great. The shower, the hand lotions and the rooms! Amazing, the best hostel I've been in a long time. I super highly recommend it!

  • Novice Nomad
  • 02 Apr 2013
  • Anonymous
  • Italy
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Thank you for recommending us! We're so glad you enjoyed your stay and appreciated our facilities. Apologies regarding the lift, however it is finally on the mend and should be accessible very soon! Please be sure to visit us again as our extension will be completed in May, offering an additional 24 beds, large communal area and luggage store.

87%

The hostel is great. The staff's very friendly. And I love the decoration of the room so much. The hostel is near the famous places like York Minster, York Vik n Bettys' Tea Room. Its easy to approach them by walking.

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • Vietnam
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Thank you for staying at The Fort. It's fantastic that you were able to appreciate our hostel's brilliant location and York's most popular attractions. We're very proud of our unique decor and friendly customer service, and we hope that this will entice you to stay with us again in the future.

87%

Kind of expensive for what you get. There is absolutely nothing wrong with the hostel, and the location is excellent (right in the middle of the old walled town). If it were 5 quid cheaper a night then it would be more suited to what you get.

  • Novice Nomad
  • 30 Mar 2013
  • Anonymous
  • Canada
  • Male, 18-24
  • (4 reviews)

Owner Comment (Show)
Thank you for your feedback. It is interesting that you believe our hostel is overpriced as this has never been an issue, although we will be sure to take your opinion into account. Our prices are dependent on our city centre location in an extremely popular tourist destination. There is a high demand for accommodation in York, however our prices are still considered budget and are extremely competitive compared to other hotels and guesthouses in the area. We believe our little extras such as discounted food, complimentary tea, coffee and fresh milk, our exciting decor, high cleanliness standards and friendly customer service also add to the value of money. Nevertheless we really appreciate your feedback and are very glad you had a pleasant stay with us. Hope to see you back one day!

97%

Awesome place! Great facilities in room and in a great location in town. Highly recommend!

  • Novice Nomad
  • 29 Mar 2013
  • Anonymous
  • Australia
  • Male, 25-30
  • (8 reviews)

Owner Comment (Show)
Thank you for your kind feedback! We are proud of our city centre location and fantastic facilities and it means a lot to us when guests appreciate our efforts. Thanks for recommending us!

93%

This place is professionally run and you receive first rate service right in the very heart of York. The smart downstairs bar below is ideal for a night cap or a hearty breakfast the next day. We stayed in double room around the corner, everything is spotless and well designed, the noise factor isn't an issue I think. Location superb. I highly recommend this place, forget hostels being bed-bug ridden hell holes, this place is far from that!

  • Globetrotter
  • 29 Mar 2013
  • Anonymous
  • Australia
  • Male, 31-40
  • (37 reviews)


77%

Had we known that the hostel is above a late license bar, we would not have booked, even though our room faced the back, than did not reduce the noise as there is a patio which is in use till closing - after which you get the full listen to the tidying up process.

  • Novice Nomad
  • 28 Mar 2013
  • Anonymous
  • Germany
  • Male, 31-40
  • (1 review)

Owner Comment (Show)
Thank you for your feedback. We do apologise if the noise you experienced was the cause for an unpleasant stay. We do appreciate that this can be an issue for light sleepers on weekends, however we do advertise that we are a city centre hostel amongst lively bars & restaurants. Nevertheless, we regret that your experience was not 100% and do encourage you to stay with us again mid week.

83%

Room was clean and the decor was ace! ( UV room). Only down side was the 2 single duvets on the double bed made it a tad awkward.. We only stayed one night so can't comment much on the facilities. Great centrAl location and the staff member at the bar was great.

  • Novice Nomad
  • 27 Mar 2013
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Thank you for choosing to stay at The Fort, we are glad you enjoyed our central location and customer service. The UV or 'Future' room is a favourite and we do allow guests to request any of our unique, themed rooms. Having two single duvets on the king size beds is yet another quirky feature of our hostel which appears to suit guests, however we do apologise that this was awkward for you. We are undergoing an extension at present which will be completed in May, allowing The Fort to have an additional 24 beds, large communal lounge area with kitchen and a luggage store. Please visit us again soon and experience our fantastic new facilities!

93%

A beautifully clean, friendly hostel with very high-quality, modern facilities. I felt a lot of thought had gone into the room- such as power sockets high up as well as down below, a comfortable sofa to sit on, a television and tea-making facilities at no extra cost. A very well-run and pleasant place to stay!

  • Novice Nomad
  • 25 Mar 2013
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Thank you for your appreciation of our efforts, we are so glad that you enjoyed your time at The Fort. Please visit us again sometime!

93%

The room was fabulous and clean and warm and appeared reasonably new. The downfall was the mattresses. They were springy and uncomfortable. Staff did give us an extra doona each to lay on top of the mattress and it made it much better. Fix the mattress issue and it's a fabulous place to stay and an excellent location right in the heart of York's city centre. Staff also listened with sympathy and concern when I mentioned the mattress issue.

  • Novice Nomad
  • 25 Mar 2013
  • kelgell
  • Australia
  • Female, 31-40
  • (2 reviews)

Owner Comment (Show)
Thank you for choosing to stay at The Fort, we hope to welcome you back again one day! We do apologise that the mattress was not comfortable for you, but pleased to hear that this problem was rectified immediately and with sincere concern. We are very lucky to be the most central hostel in York and this along with our fantastic facilities is what makes The Fort so attractive to a large variety of guests.

97%

I had a great time staying here, the rooms were always spotless thanks to Yvonne and her hard-working friends, the staff downstairs in the bar were great too, really friendly and always happy to help. Lovely warm rooms, great showers, and you get a discount on the good food downstairs too. Only problem was maybe the lack of lockers in the rooms - could help security. If I'm ever in York again, I'll be back.

Owner Comment (Show)
It's great to hear you will be back sometime, we look forward to it! The Fort is undergoing an extension which will be completed in May, providing us with an additional three 8-bed dormitories and a large communal lounge with kitchen. This extended area will also include a luggage storage with lockers which will solve the problem you have just mentioned! Thanks for appreciating our efforts, and our hard-working Yvonne thanks you as well.

87%

Great hostel. Clean with friendly and helpful staff. You also get additional discount for food in the restaurant below. The only caveat would be: since it’s just above the restaurant it gets a bit noisy on weekend nights, however if you are not a light sleeper you should mange fine.

  • Novice Nomad
  • 16 Mar 2013
  • Anonymous
  • Poland
  • Couple, 25-30
  • (8 reviews)

Owner Comment (Show)
Thank you for staying with us at The Fort and thank you for your feedback. Your appreciation of our staff and facilities means a lot to us, and we apologise if you experienced some noise at night. For light sleepers we do offer complimentary ear plugs, however we do suggest to get amongst the fantastic atmosphere York's nightlife has to offer! Hopefully we will have the chance to welcome you back sometime in the future.

93%

Great place to stay, staff are so friendly and helpful. Spotlessly clean and lovely and warm inside despite the awful weather that week! I was on a training course but the hostel was so quiet during the week (although I have no doubt it perks up at the weekend!) and allowed me plenty of peace and quiet.

Owner Comment (Show)
We are so glad you enjoyed your stay and thank you very much for your lovely comments. We endeavour to provide friendly and efficient customer service to all guests and the hostel cleaners do a fantastic job at maintaining very high standards in each room. The hostel tends to be quieter during the week, allowing for more space and relaxation for independent travellers and couples. On the weekends it definitely perks up as does York with all its bars, restaurants, attractions and things to do. Please visit us again soon!

63%

To check in you have to go to the bar next door where it seems like its a hassle to check you in. I emailed the hostel twice and did not receive a response once. the wifi did not work in our room and we where told we should have sat in the common area in the middle of the night to use it, ok not so bad you say well it would have been ok if there was heating in the common area it was so cold it was snowing out side. There was no atmosphere do not stay here if you want to meet people.


80%

Very friendly staff, good beds & bathroom. Great location. For people wanting to sleep before 2 o'clock at night the nightclub downstairs is a problem.

  • Novice Nomad
  • 22 Feb 2013
  • Anonymous
  • Norway
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Thank you for your feedback, we are so glad you enjoyed our friendly customer service and our facilities. We understand that noise can sometimes be an issue on weekends as we are located right in the city centre amongst lively bars and restaurants. We do offer complimentary ear plugs when requested for light sleepers. Hopefully we will have the chance to welcome you back to The Fort one day.

90%

Amazing place in the middle of the historic centre. You feel like having your own entire flat in York for a little price. Only problem: the flat was really cold when I arrived. But I really enjoyed and definetly recommend this hostel and this city.

  • Novice Nomad
  • 20 Feb 2013
  • Anonymous
  • France
  • Male, 18-24
  • (5 reviews)

Owner Comment (Show)
Thanks for choosing to stay at The Fort and for providing us with some wonderful feedback. We are so glad you enjoyed your stay but sorry about the temperature of the room. It is likely that guests had not been accommodated in your room for a few days, and by mistake the heating was not switched back on. Thanks for your recommendation and we hope to welcome you back to The Fort sometime in the future.

83%

we stayed in the picture room and felt that instead of chains for the bathroom entrance a door would be better suited as a the chains were noisy and very cold in the morning.

  • Novice Nomad
  • 19 Feb 2013
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)

Owner Comment (Show)
Thank you for your constructive feedback. We are actually in the process of installing doors onto the bathrooms of the Photo Room, City Walls Room and Future Room. Thanks again and we hope to welcome you back to The Fort on your next visit to York.

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