X
NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

The Hive Backpackers' Hostel Reviews

624 Serangoon Road, Singapore, Singapore

Reviews & Ratings Explained

82%Overall Rating

From 15 ratings
  • 83%Character
  • 83%Security
  • 80%Location
  • 88%Staff
  • 80%Atmosphere
  • 76%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
  • Sort reviews by:


80%

Nice to stay here, it's close to MRT station n the staff is nice too...Best recomended for next stay if i visit singapore again.

  • Novice Nomad
  • 14 May 2013
  • Anonymous
  • Indonesia
  • Female
  • (1 review)


80%

Good place to stay at if you are on a budget. The location is good and close to train station. The bathrooms are not the cleanest. However, the rooms are good and have enough space for everyone and the staff is exceptionally friendly and helpful.

  • Novice Nomad
  • 12 May 2013
  • Anonymous
  • Germany
  • Female, 25-30
  • (2 reviews)


67%

I missed the friendly enviroment of other hostels, but the location was great. Easy access, near a MRT station.

  • Novice Nomad
  • 22 Apr 2013
  • Anonymous
  • Brazil
  • Female, 18-24
  • (6 reviews)

Owner Comment (Show)
Hi , We understand where you are coming from. We will try to make it lively like it used to be. =) However, we are glad the location suited you. Take care wherever you are! Regards, Spencer

80%

Basically, The Hive has a good location near the Boon Keng MRT and also shopping center like Mustafa Center. The staffs were also nice and with its low price I could enjoy staying there. Unfortunately, when I stayed there, I had a problem with the cleanliness of its Toilet or rest room. I felt like they did not pay attention of it. I tried to minimize the use of toilet for myself because I did not convenience with it.

  • Novice Nomad
  • 15 Apr 2013
  • Anonymous
  • Indonesia
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Hi, We are indeed concern since you brought up the cleanliness issue. It is never our standard to have dirty toilets. We will speak to our cleaners to see how we can step up the cleaning. However, we are glad our staff made your stay nice. Thanks for your feedback and take care! Regards, Spencer

87%

Good location and good hospitality. Recommended hostel to backpacker around the world.

  • Novice Nomad
  • 08 Apr 2013
  • Anonymous
  • Indonesia
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Hi, Thanks! Our Monday just got a lot better. =) Have a blast wherever you are! Regards, Spencer

87%

their staff are good-looking

  • Novice Nomad
  • 05 Apr 2013
  • Anonymous
  • Malaysia
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Hi, We did not specifically hire base on looks but that was a bonus to us. =D Glad you had some eye candy. Regards, Spencer

90%

Stayed there for about 20 days. Staff is great - all of them - always ready getting asked and ready to help and very polite. Experienced such service just in quite expensive hotels. Internet is superfast. Great beds. Comfortable mattrasses. Everything is clean. Thanks! I had a very pleasant stay! Come back! Just hope the single rooms wont be removed!!!

  • Novice Nomad
  • 16 Feb 2013
  • Anonymous
  • Switzerland
  • Male, 25-30
  • (5 reviews)

Owner Comment (Show)
Hey, Wow! Thanks for the many compliments. We will pass it on to our staff. We hear you and will work towards that. [but sometimes our hands are tied....nonetheless we will still try. ;) ] Thanks again Sven! Regards, Spencer

100%

The thing that always makes me come back to the Hive whenever I'm in Singapore is the kindness and courtesy of the staff. They're always there to help out whatever need one may have.

  • Novice Nomad
  • 06 Feb 2013
  • Anonymous
  • Philippines
  • Male, 41+
  • (1 review)

Owner Comment (Show)
Hey , That's what we what to hear! Good service should never be compromised! Thanks for your feedback! Regards, Spencer

80%

Very nice ambience, very helpful and friendly staff, good location (although 1 hour from the airport, it sits so close to Little India I forgave it), unfortunately had bed bugs in the Camelia Room :-(

  • Novice Nomad
  • 18 Jan 2013
  • Anonymous
  • Israel
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Hey Maya, We are completely shocked to hear about the bed bugs. Did you inform our staff? It is something we absolutely have no tolerance of to have bed bugs. We will do our investigation for sure and thanks for the feedback. Regards, Spencer

80%

We stayed there for 4 nights. The staff were friendly, the place is clean and has a lot of facilities for you to use. The only thing that we were not happy with is the mattress. Can't sleep that we'll and the next day we got very bad backache. Suggest anyone staying there to check out Lavender food market, there are a lot of local food with reasonable price, to name a few: big prawn noodles, frog porridge, char koey teoh, dim sum, etc.

  • Novice Nomad
  • 07 Jan 2013
  • Anonymous
  • Vietnam
  • Couple, 18-24
  • (1 review)

Owner Comment (Show)
Hey Amelia, We apologise if the mattress did not suit you. We only get quality mattress from a reputable brand but we also acknowledge that different people sleep better on different types of mattresses. Nevertheless, thanks for the positive feedback about the staff, cleanliness and the facilities. We will keep up the efforts to maintain them. =) Regards, Spencer

80%

keep up ad a homy athmosphere hostel continously

  • Novice Nomad
  • 07 Jan 2013
  • Anonymous
  • Indonesia
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
We will! Thanks! Regards, Spencer

80%

I'm only stayed for one night, so I didn't try the television room and the "room for games". The PC with internet, television room, and the "room for games" is a good facility to have, especially if you're staying for more than 2 days. I've tried the pantry facility, quite good, but I hope they add some "tools" to cook/boil noodles or rice... the pantry have the hot water dispenser, but I think it would only helps to make some hot drink and cup noodles.

  • Novice Nomad
  • 23 Dec 2012
  • Anonymous
  • Indonesia
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Hi, We are very glad that the facilities we have are appreciated. We will also take into consideration your suggestion on the cooking apparatus. We are already searching for a cold water dispenser so we will see how we can have other stuff to make the stay even more comfortable and convenient. Thanks! Take care! Regards, Spencer

83%

The private room was too small and the bathroom was a bit dirty. The rest are good

Owner Comment (Show)
Hi, We apologise for that. We will be going into another phase of our renovations in March so the place will be almost spanking new! We will keep a close watch on the cleanliness of the bathroom. The dirty bathroom is definitely not our usual standard and we cannot stand that either. Thank you for your feedback. We really appreciate. Take care! Regards, Spencer



View all Singapore Hostels

Please give us your feedback