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The Hostel Box Port Reviews

Calle Albareda 6-8, Barcelona, Spain

Reviews & Ratings Explained

82%

Rating
98 Total Reviews
  • 87%Value For Money
  • 80%Security
  • 87%Location
  • 89%Staff
  • 78%Atmosphere
  • 78%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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66%

A nice hostel, weird that its either 4 bed dorm or 14 bed dorm, but besides that not bad for a short stay

Owner Comment (Hide)
Dear guest, Thank you very much for taking the time to write this review. It is always a pleasure to receive the feedback from our guests. We are glad to know that you had a nice stay with us. Kind regards,

97%

Very nice hostel with box concept for your privacy in 18bed dorm..Ive stayed here total of 6 days.Met alot of nice people especially at the awesome terrace where you can chill there the whole day.free sangrias party on thursday.Such event should be more often,people dont mind paying.Very cool atmospherw.Overall its the best hostel in Barcelona compared to 3 other hostels i've stayed

  • 11th Aug 2014
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you for your review and for having chosen our hostel for your break. It is always a pleasure to receive the feedback from our guest. We are glad to see that you enjoyed your time with us and that our facilities and our services met with your expectations. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hostels are enjoyable ones. Kindest regards, Ariana A., member of The Hostel Box team

94%

I thoughly enjoyed my stay at hostel box. It was a last-minute booking, but I got lucky because hostel has a flat rate for bed. There's no lock on the door but you can lock your valuables in the under-bed lockers provided. The beds are boxes that you can hang a sheet/towel over the pole to get privacy. The staff are very helpful and friendly who gave me great advice on the city and woke me up on the day of my departure (early morning flight)!

  • 28th Jul 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you very much for sharing your experience at our establishment. We really appreciate your positive words expressed to our staff and facilities. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences are enjoyable ones. Kind regards, Ariana A., member of The Hostel Box team

46%

Dirtiest hostel i have ever been in! There was a used band aid on my bedside table, not to mention an unbelievable quantity of dirt and hair in and around my bed, especially the lockers! Really disgusting! Also keep in mind the neighbourhood is pretty unsafe, a lot of shifty characters around which would make me super uncomfortable if I was walking back at night. The personnel where really nice although they didn't really give out advice at all, not great atmosphere. I would never come back!

Owner Comment (Hide)
Dear guest, Thank you for your comments. Are being a great help for us to improve the quality of our services and facilities. In your review we can read some issues that we are taking into a serious consideration to be solved ASAP. Yours and other guests’ satisfaction means a lot to us. We regret the inconvenience that this may have caused you. We are working hard to solve this problem, which we know is unacceptable. Accept our most sincere apologies. Regards, The Hostel Box

31%

We did not like this hostel as it didn't match up to what the pictures and other reviews seemed to be. It is also not a youth hostel by any means - older men staying in a room of 16 with you, a little bit creepy. Too many problems right off the bat to name them all. But it ended in my group and I moving to the hostel next door, Albareda Youth Hostel! We didn't even stay a night in the Hostel Box, but staff was kind and gave us a full refund since we didn't feel comfortable staying.

Owner Comment (Hide)
Dear guest, Thank you for your review. We regret that our facilities didn't match with your expectations and that you didn't feel comfortable in our hostel. Anyway, we think that it's necessary to sleep at least a night at a hostel to evaluate it in the terms you used. Regarding your comment about the old men, we'd like to make clear that everybody is welcomed at our hostel. It is our belief that nobody is old enough to travel and experience other cultures. Regards, The Hostel Box

60%

Not my favorite hostel. Air conditioning didn't work in our roominds either night we were there and the under bed boxes and mattresses were filthy. Location was great and air port pickup was clutch but I probably wouldn't stay here again.

Owner Comment (Hide)
Dear guest, Thank you very much for your comments, those are being a great help for us to improve the quality of our services and facilities. Regarding your comment about the cleaning, we would like you to know that we already took the appropriate steps to improve it. We regret the inconveniences that it may have caused you. Please, accept our most sincere apologies. Kind Regards, Ariana A., member of The Hostel Box team

49%

The location of this hostel was very good, within walking distance of the gothic quarter, la rambla, beaches and montjuic. However, certain other aspects of this hostel were lacking. The staff were generally less than friendly. There is only one female and one male toilet and shower on the second floor for over 20 guests, and these toilets never seemed to have been cleaned recently... And the 18 bed dorm needs better ventilation and cooling, walking in almost suffocates you.

Owner Comment (Hide)
Dear guest, Thank you very much for taking the time to share your experience with us. It's really important for us to know your thoughts to improve our service and facilities. In your review we can read some issues that we are taking into a serious consideration to be solved ASAP, yours and other guests’ satisfaction means a lot to us. Please, accept our most sincere apologies. Regards, Ariana A., from The Hostel Box team

97%

The hostel was lovely and clean - the beds were clean and comfortable. The staff were really friendly and helpful. Would definitely stay again!

  • 14th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you very much for sharing your experience with us. It was such a pleasure to host you. We are really glad to know that you had a nice stay with us and that our hostel matched your expectations. We would love to see you again soon. Kindest regards, Ariana A., member of The Hostel Box team

69%

Hostel is located fairly well but this was our second hostel in Barcelona and we liked the previous one better. The atmosphere for us wasn't quite what we wanted as the crowd wasn't very young or social besides a couple of others. If you want a quite place to stay with a great location at a decent price and good facilities, we would recommend.


66%

The hostel itself is okay, the rooms upstairs looked nice but the room with 16 people in wasn't. The toilets are right next to the bed and have buzzing lights. People are sleeping all different times during the day making it impossible to enter the room without annoying another guest and the overall hygiene was terrible. I found hairs in my bed, the lockers are draws that were really dirty and they messed up our booking, thought we were supposed to be leaving so moved all of our stuff.

Owner Comment (Hide)
Dear guest, Thank you very much for your review, that helps us to improve the quality of our services and facilities. We regret you felt uncomfortable in our establishment. The buzzing lights you mention were from the bathroom extractor; we already fix it and doesn't make any noise. Regarding your comment about the cleanliness, we will study the situation and take the necessary measures to avoid this in the future. Please, accept our most sincere apologies. Regards, Ariana A.

60%

I like modern "bed-in-the-wall" concept this hostel promotes. Most of their beds are not of this type, though. I felt like I did not get what I paid for.

Owner Comment (Hide)
Dear guest, Thank you for sharing your thoughts about your experience with us. We are working in order to replace all the beds into the capsule bed, but it takes a while. We regret you felt that way and will try to improve our profile in some webpages to avoid this in the future. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences are enjoyable ones. Kindest regards, Ariana A., member of The Hostel Box team

83%

This was a very nice hostel located in a very convenient location in Barcelona. Met a lot of interesting people here and had a lot of fun. I wanna give a shout out to Matthieu and Chris for being so awesome.

Owner Comment (Hide)
Dear guest, Thank you very much for sharing you experience with us and for your kind words about our staff. We will transmit your comment to Chris and Mateo :) It was a real pleasure to host you and your friends. We would love to see you again! Kindest regards, Ariana A., The Hostel Box

89%

Had a really good stay. Hostel could use an extra toilet/shower in each bathroom but not much of a problem. Only issue we had was that on one night in our stay they gave one of our beds away - assuming that they had left the hostel however in the morning they were super nice and refunded the night and gave us another

  • 28th May 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you very much for taking the time to write this review. We are sorry for the situation you have been through during your stay here. Thank you very much for being so comprehensive; those things almost never happen. It was a real pleasure to host you. Have a nice day! Kind regards, Ariana A., member of The Hostel Box team.

86%

Would reccomend to make face control for drunk guests... Or put a note that if they make noise at night they will be charged penalty.

Owner Comment (Hide)
Dear guest, Thank you very much for sharing your experience with us. Your comments are a great help for us to keep improving. Regarding your comment about the drunk guests, I will pass the suggestions to the manager. Sometimes, we can't avoid some noise at night, as it is a hostel and the guests share the room. Thank you very much for your comments. It is a pleasure for us to make your stay as pleasant as possible. Regards, Ariana A., The Hostel Box



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