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The Hostel Box Port Reviews

Calle Albareda 6-8, Barcelona, Spain

Reviews & Ratings Explained

81%

Rating
143 Total Reviews
  • 85%Value For Money
  • 86%Security
  • 86%Location
  • 87%Staff
  • 72%Atmosphere
  • 74%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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69%

Everything was ok, except the guests, so anoying. PLEASE CHANGE THE LED LIGHTS, everyone was complaining about it.

  • 13th Jun 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Dear guest, thank you for sharing your experience in our hostel. Clients' reviews are really important for us because they help us to improve our services. We are sorry that you met impolite and noisy guests during your stay. Regarding the led lights, we take notes of your comments and we apologize for any possible inconvenience caused. We hope to see you again. Kind regards, Anna C., member of The Hostel Box team.

100%

The hostel Box Port was a very good choice! Everything works well, the staff is very helpful and the atmosphere is chill and nice. Even thoug people go out late, the hostel is quiet (I'd still prefer having ear plugs, just in case.) I'd go there again!

Owner Comment (Hide)
Dear guest, thank you very much for your review. It's always a pleasure to receive a feedback from our clients, that helps us to improve the quality of our services. Moreover, we want to thank you for your positive words regarding our staff, that encourage us to continue working hard. It has been a real pleasure to host you and we hope to see you again. Kind regards, Anna C., member of The Hostel Box team.

89%

Why isn't the luggage deposition for free? If you really need the money, then increase the costs for one night...

Owner Comment (Hide)
Dear guest, thanks for your feedback, which helps help us to improve our services. Regarding your comments about the luggage storage, we offer this service for a small price of 2€. Generally, hostelsoffer low-price accomodation; if you need extra services it is normal that you have to pay a small amount. Anyway, we are sorry that this service didn't meet with your expectations and we hope to have the opportunity to welcome you again. Regards,Anna C., member of The Host

80%

You definitely only get what you are paying for, but the staff is the best that I've ever had the pleasure of meeting in any hostel. They are very friendly and helpful! It's also a great place to meet new people, with the rooms being mediocre the common area tends to have people in it. But all in all a great experience and the best location!

Owner Comment (Hide)
Dear guest, thank you very much for your review. It's very important to receive our clients' feedback, that helps us to improve the quality of our services. We are sorry that our hostel and our services didn't meet with your expectations and we apologize. Anyway, we have appreciated your positive words regarding our staff, that encourage us to continue working hard. We hope to see you again. Kind regards, Anna C., member of The Hostel Box team.

63%

There is only one toilet/shower for each gender in a room with a lot of beds. Thats not enough. Toilet/shower should be cleaned more often.

Owner Comment (Hide)
Dear guest, thanks for your review that helps us to improve the quality of our services. Regarding the cleanliness, we have a daily cleaning service and the receptionists check rooms and toilets during their shift. Anyway, we want you to know that our clients' satisfaction is a priority and we regret that your experience in our hostel didn’t meet your expectations. We apologize for any inconvenience caused. Kind regards, Anna C., member of The Hostel Box

100%

Great location next the port. Easy access to the airport by the A1 bus. Awesome staff.

Owner Comment (Hide)
Dear guest, thank you for sharing your experience in our hostel. Clients' reviews are really important for us because they help us to offer a better service day after day. We are happy that you liked our hostel and we want to thank you for your positive words about our staff. We hope to have the opportunity to welcome you again. Kind regards, Anna C., member of The Hostel Box team.

80%

The wifi wasn't easily accessible in the room and the room wasn't locked. Front desk let you into the building but I didn't feel safe with my stuff out in the room. All the lockers that I had a lock for were broken but the under bed ones were great, you have to rent out a key for it though. Bunks were cool and had a charger in them. Breakfast was simple and good with a nice sitting area/kitchen. Staff was very friendly. The shower did get water everywhere but was very clean. Would stay again

Owner Comment (Hide)
Dear guest, thank you for your feedback that helps us to improve the quality of our services. We are happy to hear that you liked our capsule beds and our breakfast. We also want to thank you for your positive words about our staff. Regarding safety, we are sorry if you felt uncomfortable but we want to specify that our reception is open 24h and everything is always under control. We hope to have the opportunity to welcome you again. Kind regards, Anna C., member of The Hostel Box team

63%

Dirtiest bed I've ever seen in a hostel. I had I borrow cleaning supplies from the staff to clean it myself. Location is great though and staff is very friendly. No locks on doors (first time I've ever seen this, made me uncomfortable) and breakfast was a joke. Cheap place for someone who doesn't care about cleanliness or a secure room.

  • 9th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear guest, thanks for your review. Regarding the cleanliness, we have a daily cleaning service and the receptionists check rooms and toilets, too. We are sorry that our breakfast didn’t meet your expectations; we offer a free breakfast (included in the price and generally well appreciated by our guests), consisting of milk, coffee, tea, chocolate powder, cereals, bread, butter, jam. Anyway, we want to apologize for any inconvenience caused. Regards, Anna C., member of The Hostel Box team

74%

Not a party hostel, at least when I was there. Good bed to sleep in if that's all your looking for

Owner Comment (Hide)
Dear guest, Thank you for your comments; it is always a pleasure to receive the feedback from our clients. We are glad to hear that you liked our beds. Now it's low season, but during high season we also propose some nice activities for our guests such as the Sangria party in the terrace of our hostel. Come to visit us soon, we will be happy to welcome you again. Kind regards, Anna C., member of The Hostel Box team

71%

Hostel was good, but dirty. The floors get cleaned, but there is dust everywhere on everything above the knee. Even in the are surrounding my mattress there were crumbs and dust - it was a bit disgusting as it looked like no one ever cleans there. Even the little convenient nook next to the bed was covered in dust and something sticky, definitely didn't enjoy cleaning off whatever was left behind from my cell phone.

  • 16th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear guest, thanks for your review, that helps us to improve the quality of our services. Clients' satisfaction is a priority and we regret that your experience in our hostel didn’t meet your expectations. Regarding the cleanliness, we have a daily cleaning service and the receptionists check rooms and toilets during their shift. We are sorry for any inconvenience caused and we want to offer you the first night for free in our hostel for your next booking. Kind regards, Anna C., member of THB

100%

excellent

Owner Comment (Hide)
Dear guest, Thank you for your comments. It is important for us to receive the feedback from our clients and it is a pleasure to know that you had a positive experience in our hostel. We hope to see you soon. Kind regards, Anna C., member of The Hostel Box team

100%

This was a hostel that has arrived in the future with the hostel pod concept. It is a great improvement on the old bunk bed idea. These pods are very comfortable with no bed creaking and have curtains that can close you off from the other people if required and also have lights and sockets. They are very simple to construct and would appear to be sturdier and cheaper. Overall this was a very pleasant experience close to the centre of Barcelona.

Owner Comment (Hide)
Dear guest, Thank you very much for your comments; it is always a pleasure to receive the feedback from our guests. We are glad to know that you had a nice stay and that you appreciated our facilities. We hope to see you soon at any of our establishments. Kind regards, Anna C., member of The Hostel Box team

91%

Very clean hostel, especially the box port beds.

Owner Comment (Hide)
Dear guest, Thank you very much for your comments; it is always a pleasure to receive the feedback from our guests. We are glad to know that you enjoyed your time with us and that our facilities and our services met with your expectations. Kind regards, Ariana A., member of The Hostel Box team



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