The Mad Monkey Reviews
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We booked a few of us for three days. The cancellation policy is at least 24 hours in advance. After arriving and seeing that there is no place for people to really hang out, it's not a very social, and overpriced, we decided to cancel our second 2 nights (over 24 hours in advance). They refused to give us our money back and we ended up losing out on a lot of money but we left anyway. You would think that a chain like Mad Monkey could spare the money for good customer service.
- Novice Nomad
- Mixed Group, 18-24
- (1 review)
Great hostel with rooftop bar in a great location! Plenty of good restaurants nearby and the hostel has it's own tuk tuk drivers to take you to the killing fields etc. Would stay again for sure!
Great facility, staff, and happy hour! I would still recommend staying closer to the river as it's a lot more vibrant.
Booked a "boat trip" to phu quoc. It's was actually a bustrip /-( because of bad planning we didn't arrived in time at the pier, They dropped us just over the border. The company told us we have to wait the whole night, and The promised 7?o'clock pick never showed up, one day later, 35 dollar extra (total 66 dollar) I arrived. don't book your "boat trips" at this place! The company sucks! The worst I've seen in 3 months asia! Hostel is fine btw!