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The Mad Monkey Reviews

Building 26, Street 302, BKK1 Phnom Penh, Phnom Penh, Cambodia

Reviews & Ratings Explained

86%

Rating
1439 Total Reviews
  • 85%Value For Money
  • 84%Security
  • 82%Location
  • 87%Staff
  • 90%Atmosphere
  • 87%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

Noisy at night


100%

Would 100% recommend to anyone staying in Phnom Penh. Great place, great food and great staff!


43%

After reading the thousands of reviews we were so keen to stay here but I was disappointed :( -the staff when checking in were rude and showed no interest in helping us know the area. -there is no key to the dorm.. -we were booked into the wrong dorm and the staff argued with us. -dorms are so noisy especially next to the bar upstairs. -location is very far from the main river front. -food was awesome once tried the same the next day and it was so poor! Anyway, I wouldn't recommend!

  • 25th Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 18-24
  • (1 review)


86%

Staff are super friendly. Defs a party vibe here which really wasn't what we were after because we only spent 2 nights, so had to be up early to do things. The rooms were good with sockets & comfy beds. If you are near the bar then bring ear plugs if you want sleep


100%

This has to be the best hostel we have stayed in so far. The staff are brilliant, dorms are clean with ensuites, very large lockers and comfy beds. If you stay here I suggest you try the food, everything we had was fantastic! Also give the bbq a go on Tuesday's and Fridays! Very good value ✌️


89%

We stayed in the 10 bed dorm, which is huge, so it doesn't feel crowded at all. It's right next to the bar, but we could never hear it. However, if you went into the bar, it was loud and lively, very easy to meet new travelers!


60%

Okay place depending on what you're looking for. Great bar obviously and staff there is peppy and friendly. However staff at main desk were a bit offputting on arrival. After getting in on night bus from siem reap room wasn 't ready and bathrooms available were across the street for a shower and changing. Bags all stored in one big unlocked room, not great security in a place like phnom Penh. However I do believe the hostel has a good cause and staff training, the city just has a ways to go


91%

The female dorm was comfy and clean. Definitely a great place to meet fellow travellers!


83%

We stayed in a private room near the bar. The room was very clean and the bed very confort. Internet and AC working very well. The noise at the bar finish kind early (near 11pm) and does not affec our sleep. Staff very helpfull and nice. Good english. The restaurant food was really good. We really enjoyied our stay there. We recommend!


100%

Nice and clean hostel, comfy beds. Liked the bar and the restaurant, really nice drinks and food only maybe a little bit expensive.. best place to meet people. Would definitely stay here again.


86%

Would be nice to be able to pay by card.


94%

Mad monkeys are the best!


66%

We booked a few of us for three days. The cancellation policy is at least 24 hours in advance. After arriving and seeing that there is no place for people to really hang out, it's not a very social, and overpriced, we decided to cancel our second 2 nights (over 24 hours in advance). They refused to give us our money back and we ended up losing out on a lot of money but we left anyway. You would think that a chain like Mad Monkey could spare the money for good customer service.

  • 11th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)


86%

Great hostel with rooftop bar in a great location! Plenty of good restaurants nearby and the hostel has it's own tuk tuk drivers to take you to the killing fields etc. Would stay again for sure!


91%

Great facility, staff, and happy hour! I would still recommend staying closer to the river as it's a lot more vibrant.


80%

Booked a "boat trip" to phu quoc. It's was actually a bustrip /-( because of bad planning we didn't arrived in time at the pier, They dropped us just over the border. The company told us we have to wait the whole night, and The promised 7?o'clock pick never showed up, one day later, 35 dollar extra (total 66 dollar) I arrived. don't book your "boat trips" at this place! The company sucks! The worst I've seen in 3 months asia! Hostel is fine btw!


94%

We stayed one night in a 4 bed private room, which is in a new building just across the street. The staff was friendly and the room was really clean and cozy. The bathroom was big and comfortable, but the bathtub leaked a bit so taking a shower was a bit messy. But this wasn't a big issue in the end. The location is fair, just a 10 min. walk from the Silver Pagoda or a cheap tuk tuk ride. Value for money, definitely recommended!


80%

stayed there for one night and couldnt complain! friendly and helpful staff, clean facilities! its divided into two buildings, rooms are without keys, everyone can walk in...


94%

This hostel has everything you need at a high standard. Their philosophy is great, being very ethical socially, which makes it worth the slightly higher price you pay. The staff are fantastic. The food in the restaurant was awesome!


94%

The staff were awesome and helpful - the resturant was great value for money, serving a range of good meals. The room was very clean and comfortable and the atmosphere was wonderful, great place to meet people or even just to do your own thing. Whilst the corridors can at times be quiet loud, our overall stay was wonderful.


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