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The Mad Monkey Reviews

Building 26, Street 302, BKK1 Phnom Penh, Phnom Penh, Cambodia

Reviews & Ratings Explained

86%

Rating
983 Total Reviews
  • 86%Value For Money
  • 84%Security
  • 80%Location
  • 87%Staff
  • 89%Atmosphere
  • 87%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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20%

I really have no idea how mad monkey is because they didn't hold my reservation which granted I was 20 minutes later then I had booked for but when a girl outside told me it was given away at 7pm and I was due to arrive at 11pm the night porter was so drunk he could bearly stand and told me I could sleep on the couch before the manager came out then absolutely refused to give my booking deposit back. Granted only a small amount of money more about principal. Don't stay here


94%

The best place I've stayed in Phnom Penh.


89%

Had a really good stay here, the rooftop bar was packed the night we were there and everyone went out together after some competitive beer pong. The dorms had were spacious with comfortable beds, good quality bathrooms and good A/C. They had no towels to rent/borrow which wasn't particularly helpful but if that's the worst thing to say about a place it can't be all bad! I'd stay here again if I returned to Phnom Penh.


86%

A very nice, clean hostel with some of the biggest dorm beds I have ever slept in. The staff was not overly friendly but were still helpful. Only drawback is that the location could be better.


86%

The Mad Monkey PP has something for everyone: quiet private rooms in the villa, more lively dorms in the main buildings. All off them come with good facilities, although the wifi-signal in the villa is too weak. But the nice sunset bar and the restaurant with excellent breakfast options really make up for it. Just take your electronic devices there! Recommended for all walks of life!


83%

Mad Monkey is now a big machine. It sucks you in on arrival and spits you out again on departure. And in between you are processed close to perfection. But it has lost some of its human touch. Food is exciting, dorms are spacious and clean, toilets were clogged, reception was efficient and helpful, exept the big guy there is not really cool monkeying his South Texan accent that was hardly understandable for me as average second language English speaker.


80%

CONS: 1. The staff on reception are RUDE. 2. Cockroach and big ants in my room. 3. My room didn't even lock, you could force the door open. 4. One night we were offered a 'free' tuk tuk to the bars, and then our driver practically assaulted us asking for money PROS: 1. Sensational bar and great atmosphere. 2. Good location 3. GREAT food and SUPER friendly kitchen staff. 4. What they do with profits to benefit under privileged kids. 5. Pretty sweet rooms with great air con.


94%

We enjoyed our stay here, we liked the chilled out atmosphere and the staff were very helpful.


94%

Awesome atmosphere at this hostel with good food, friendly staff and some really cool wall paintings. Sadly we wanted to sleep early some days and couldn't because of the noise from the "sunset bar" which was right next to our room, so be aware of this if sleep and a quiet environment are important to you. Also the wireless internet got really slow during the evening hours, possibly because of the adjacent bar as well?


97%

Love this place, wish I wasn't in a hurry so I could stay longer :)


91%

Stayed in a dorm for one night on my way through. Great place, the dorms are a sensible size (6) and the beds are huge! Sunset bar had a great atmosphere for the Friday BBQ and I met a couple of really nice people there. The staff here are very well treated and they treat you nicely as a result, without being overly polite or apologetic or any of the other terrible traits that come with low pay. I enjoyed being spoken to as an equal, it was refreshing!


20%

I booked my stay at the Mad Monkey Hostel in November 1 through Hostel World. 2 days before going to the Mad Monkey Hostel, I received an e-mail from book@monkeyhospitalitygroup.com saying that my stay was cancelled. I did not cancel it. Upon arriving at the hostel, I was informed that it was automatically cancelled without my permission. I was guaranteed a booking at Mad Monkey from Hostel World but it was cancelled. It was extremely inconvenient. I demand you refund me my $5.20.

  • 15th Nov 2013
  • Novice Nomad
  • Anonymous
  • Philippines
  • Male, 25-30
  • (1 review)


86%

Fun, clean, great place to stay!


80%

Huge room and beds, located on a dirt road so messy when raining. Great value for money but building work going on just now. Very helpful staff and location fairly central, free pickup from airport by tuk tuk if you notify them.


91%

Loved this hostel! Such a good atmosphere and really nice staff! Great place to meet other travelers and hang out!!


80%

Nice clean hostel with a nice rooftop bar. Air con was good and the staff can arrange tours and buses for you and are very helpful. I arrived at the hostel at 9am and said i wanted to go to the.museums and they told me that it would be cheaper to get a group tuk tuk so she came and found me when more people were going! Bathroom was clean and useful having one in the corridor too. Not too noisy either but still very sociable and food is good but not many other good places to eat nearby.


89%

It s a good place to stay, staff is helpful and if you want to party you can do it not so far


94%

This is a great hostel to stay in. The rooms are very clean with good facilities, the people you meet are friendly and the staff are helpful. There is roof top bar that is awesome, especially during sunset! The restaurant downstairs is also good with very friendly staff!! The only area that lacked for me was the location. It is a little further away from all the other backpackers, however the bar does provide free 'tuk tuks' to other bars once closed!!


89%

Nice and clean rooms with comfy beds. The hostel has a roof bar which makes it a very social place. If you want to go to bed early this might be a problem because it tends to be very loud in rooms next to the bar. Fortunately they close the bar around 11:00. The food in the restaurant is really good but a little pricy.


83%

Good place to stayed as the dorms are cleaned and beds made daily,the staff are very friendly and the food in the restaurant is quite good where it has a lot of choices on the menu for western and khmer food.


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