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The Mad Monkey Reviews

Building 26, Street 302, BKK1 Phnom Penh, Phnom Penh, Cambodia

Reviews & Ratings Explained

87%

Rating
1488 Total Reviews
  • 85%Value For Money
  • 84%Security
  • 82%Location
  • 89%Staff
  • 91%Atmosphere
  • 89%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Nice and clean hostel, comfy beds. Liked the bar and the restaurant, really nice drinks and food only maybe a little bit expensive.. best place to meet people. Would definitely stay here again.


86%

Would be nice to be able to pay by card.


94%

Mad monkeys are the best!


66%

We booked a few of us for three days. The cancellation policy is at least 24 hours in advance. After arriving and seeing that there is no place for people to really hang out, it's not a very social, and overpriced, we decided to cancel our second 2 nights (over 24 hours in advance). They refused to give us our money back and we ended up losing out on a lot of money but we left anyway. You would think that a chain like Mad Monkey could spare the money for good customer service.

  • 11th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)


86%

Great hostel with rooftop bar in a great location! Plenty of good restaurants nearby and the hostel has it's own tuk tuk drivers to take you to the killing fields etc. Would stay again for sure!


91%

Great facility, staff, and happy hour! I would still recommend staying closer to the river as it's a lot more vibrant.


80%

Booked a "boat trip" to phu quoc. It's was actually a bustrip /-( because of bad planning we didn't arrived in time at the pier, They dropped us just over the border. The company told us we have to wait the whole night, and The promised 7?o'clock pick never showed up, one day later, 35 dollar extra (total 66 dollar) I arrived. don't book your "boat trips" at this place! The company sucks! The worst I've seen in 3 months asia! Hostel is fine btw!


94%

We stayed one night in a 4 bed private room, which is in a new building just across the street. The staff was friendly and the room was really clean and cozy. The bathroom was big and comfortable, but the bathtub leaked a bit so taking a shower was a bit messy. But this wasn't a big issue in the end. The location is fair, just a 10 min. walk from the Silver Pagoda or a cheap tuk tuk ride. Value for money, definitely recommended!


80%

stayed there for one night and couldnt complain! friendly and helpful staff, clean facilities! its divided into two buildings, rooms are without keys, everyone can walk in...


94%

This hostel has everything you need at a high standard. Their philosophy is great, being very ethical socially, which makes it worth the slightly higher price you pay. The staff are fantastic. The food in the restaurant was awesome!


94%

The staff were awesome and helpful - the resturant was great value for money, serving a range of good meals. The room was very clean and comfortable and the atmosphere was wonderful, great place to meet people or even just to do your own thing. Whilst the corridors can at times be quiet loud, our overall stay was wonderful.


83%

Great place to meet awesome people the bar is great apart from they close all the windows at night an you can't breath from all the smokers.

  • 29th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


97%

Big comfy beds and great facilities. food is pricey but overall a great hostel


100%

Very clean rooms, great food, and a nice atmosphere for meeting other travelers! Would stay here again.

  • 28th Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


51%

Not the best location, loud music right next to my dorm


91%

Great hostel. awesome atmosphere. Would definitely stay again


83%

The hostel was the start of our trip in Cambodia. It was great (except for the hot water being broken) the bar upstairs served a DELICIOUS BBQ, and the free drink on arrival was awesome. We enjoyed out stay and would DEF stay again.


97%

Great helpful staff! Much better atmosphere than the siem reap mad monkey. We had a private room with an ensuite and we were very pleased. Would certainly recommend.


83%

I like this hostel very much. The staffs are so great and unexpected enthusiasm. And this hostel have a good restaurant and bar.


63%

I really wanted to like The Mad Monkey, but considering the hostels we stayed at, it just wasn't our favorite. The room was okay, wi-fi did not work well for us at all, we had an issue with a bartender who only seemed to pay attention to Australian customers (literally stayed on one side of the bar, only serving Australian guests), and while the bar is cheap and offers a lot of drinks, their stairways are super tricky to walk down or up when you are buzzed or actually sober.


(158 results)


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