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The Matterhorn Hostel Zermatt Reviews

Schluhmattstrasse 32, Zermatt, Switzerland

Reviews & Ratings Explained


592 Total Reviews
  • 63%Value For Money
  • 61%Security
  • 87%Location
  • 78%Staff
  • 65%Atmosphere
  • 61%Cleanliness
  • 53%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The beds are more like thin mattress pads, you can feel the metal bed frame all night. They don't have sheets, only an itchy unwashed quilt that smelt funny. The rooms were very crammed, dark, and cold. There were no locks or keys for the rooms and the main door. The wifi was bad. The bathroom was overcrowded and dirty. This is the most overpriced, miserable hostel I've ever stayed at. The bar wasn't open either so it was boring and unsocial.


Lockers available with 10 CHF deposit. However if you wish to check out before 7:30, whether don't borrow a locker or leave the deposit behind. TV room is really small, filled with tables. No place to charge electronics in the room. Shower was ok, at least not cold. Very nice to have hair dryers free for use on the walls. Bed looks clean but I still slept in my own linen. This is in fact the cheapest you can find in Zermatt. Don't expect too much.


The restaurant and bar were closed for the season- should have been noted in the description. Showers were dirty and the water backed up. Lockers were not very secure. Poor security at the hostel, no locks on the doors to the dorms. Great location though!


Great place to stay if you're visiting Zermatt on a budget. Everyone was helpful and friendly!

  • 27th Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


Spent four nights at this hostel and couldn't be happier, some of the cheapest accommodation in town and the location puts you right beside one of the main lifts, also with an excellent view of the Matterhorn. The bar downstairs was great as well, some of the best food I've eve had. rooms are a little cramped but they're still very cozy.


Security is a little lax - the rooms don't lock and the lockers in the room aren't very good. The bar is fantastic - great food and wonderful staff. Not the closest to the train station but the entire town is so small you can walk anywhere.

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