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The Metropole Reviews

High Street, Kilkenny, Ireland

Reviews & Ratings Explained


185 Total Reviews
  • 60%Value For Money
  • 70%Security
  • 93%Location
  • 73%Staff
  • 59%Atmosphere
  • 50%Cleanliness
  • 55%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The Met is right in the center of Kilkenny which means you save a fortune on taxis you would need if you stayed in out of town B&B's. The management and staff bend over backwards to help whenever they can, they are all friendly, courteous and most helpful. The bar has a wonderful traditional atmosphere which retains all the charm of a bygone age while providing service second to none, with live music most nights of the week you will not be disapointed with an evening in. All at the right price.


Rooms were dirty, bath tub looked obscene, no bin in the room, paperhangings not really fixed and seemed to come down. Toilets did not work for hours and nobody told us about, no discount offered. But the pub downstairs was absolutely nice and food tasted very good.


stuff not friendly, atmosphere not fun. better off to go any other place


Nice staff and rooms (with free tea/coffee in the room) and close enough to go by foot to everywhere.


The staff at this place made our stay absolutely amazing and were very friendly. They helped us with everything we needed for our trip, and the location is excellent. Highly recommend!


It needs a complete refurbishment. It's ok if you just want to spend a night but the mattress is not comfortable, the bathroom is scary (old, mouldy, ) and the walls really need to be renewed. We stayed in a double room and the room size was excellent. The staff really friendly and served a toast and coffee for breakfast.


Walls, floors and ceilings in very poor condition: Hole in the floor in the bathroom, plaster falling from the walls, mold on the walls and ceiling


I thought the location of the hostel in relation to easy accessibilty of pubs, clubs, resturants, shops ect. is excellent


In our private bathroom, the wallpaper was pealing down the wall and behind, there was black MOULD. All around the bath tub and on the shower curtain, there was mould, too. The bedroom was also not clean. I don't recommend this hostel. It's the worst we had on our trip through Ireland. Breakfast was served randomly. We stayed two nights. The first morning we get breakfast, the second morning there was no breakfast. They shouldn't offer it if they don't manage to serve it.


absolute kip of a place! Iv stayed in hundres of hostels around the world and i would safely safe this is the worst i have ever been too. Arrived into the hostel and was over charged and told i had to pay the money i had already paid to secure my reservaton. Staff were rude. The rooms were stinking - Cigarette ashes left all around the windows- Shower didn't always work. Bed was comfy enough. The place was really noisy at night. Didn't like the feel of the place at all.Don't go!


Very very basic room, with no soap, shower gel, toilet roll. Water was freezing cold in shower, & when turned to hot, the water stopped. Great location though!!!

  • 29th Mar 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 41+
  • (1 review)

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