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The Mitraa Reviews

427 Race Course Road, Singapore, Singapore, Singapore

Reviews & Ratings Explained

84%

Rating
1533 Total Reviews
  • 86%Value For Money
  • 83%Security
  • 83%Location
  • 95%Staff
  • 78%Atmosphere
  • 83%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

The Mitraa was excellent value for money, and the staff were wonderful. Many thanks to Jerome and his team. My only suggestion to them would be to look into an upgraded way to provide the shower-cum-toilet arrangement. It was very practical in the Singapore heat, just needed a way for the floor around the toilet to stay dry.

  • 30th Jul 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 41+
  • (1 review)


77%

Great stay, not too social if you are a traveller looking for a fun time.


80%

The staff was very friendly and helpful. Beds and air conditioning were both great.


63%

I don't know why this Hostel is so highly rated. The dorm room I was staying in wasn't nice at all. The walls were stained and dirty. Out of the six lockers, only two were not broken... The locks on two of the three bathrooms were also broken. The 100 Mbps wifi doesn't work passed the 2nd floor (even though they said it would). For the price paid, I felt ripped off. I would not recommend the dorms in this hostel.


83%

Great little hostel located only 5 minutes walk from the nearest subway station. Very helpful staff, who advised on where to go to visit, as well as places to eat. Comfortable bunk beds. Good bathroom facilities and a free breakfast available also.


100%

The bathrooms were very hot. In addition, one of the did not have lock.

  • 17th Jul 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 18-24
  • (1 review)


74%

Staff wonderful. Bedrooms were nice. Great area downstairs to chill. AC very good. Internet very good. Bathroom lights didn't work and half of the toilets were jammed. Bathrooms also looked very unclean. Breakfast wonderful.


89%

Overall very good. Few little niggles (where are the bins?) and while the hostel's in a great place for Little India, that's a little way from the rest of the city. That said, the staff will happily supply you maps, book tours for you, and point you in the direction of the nearest MRT, which is pretty close by.


86%

The staff I met at the first night was very helpful to lend me his 220v-110v converter, and the other I met at the last night was also nice enough to make taxi reservation for me. Thanks for both of you.

  • 9th Jul 2015
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Male, 41+
  • (1 review)


91%

Staff is really really nice and helpful!


57%

No facilities

  • 5th Jul 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
We offer best facilities at cheapest price in the expensive city of Singapore. For SGD 22 you paid, a clean bed with lockers in a 24 hours air-con room with windows, unlimited free breakfast, Free High speed wi-fi, clean toilet & bathroom, dry kitchen, spacious indoor & outdoor sit out area to mingle with other guests, 24 hrs reception, video & book libraries, boardgames for entertainment, travel desk were all provided. Please clarify, what other facility you may require at this price.

97%

excellent staff, clean rooms, just go and stay there


97%

The Staff was a amazing !

  • 3rd Jul 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


89%

The facilities at this hostel were totally adequate, and it's really conveniently located close to an MRT station. The real standout, though, is the staff. They are so kind and helpful, they really go above and beyond. Also, the included breakfast is better than almost any hostel I've stayed at.


94%

Staff were friendly, place was clean, hostel is restricted to tourists and people with social visa pass which is a plus in my opinion, REAL breakfast unlike other hostels in the city, sitting area inside and outside.


77%

Back alley at the toilet where the hot air from the aircond makes the whole environment into big no no. After you shower, you still feel sweaty and the air is really too warm! Other than that, the staff are really very friendly and nice. Like the Philippines lady so much, and never forget about the Indian guy and Malay guy for night shift as well. =)

  • 3rd Jul 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Female, 18-24
  • (1 review)


94%

The staff is super friendly, and eager to help you in any way. The metro station near the hostel, is realy good, you don't need to do many changes to get to the best places.


86%

A handy location and great value for money in Singapore. The hostel was particularly clean. Staff were extremely helpful with suggestions and information regarding public transport. I would stay again


89%

Lovely staff, hopefully they keep going on that way. The lady working downstairs is amazing and so kind. The guys at the lobby.. great! I will recommen your Mitraa. +++++

  • 25th Jun 2015
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 18-24
  • (1 review)


100%

Such a fantastic hostel. Fantastic hospitality shown by Sebastian and the other staff members (including the cleaner who was so lovely) starts from when u walk in to when u leave the place at the end, free brekkie was great and they help u to organise so many things for your stay. Was a really nice place to stay and the beds are really comfy!! And huge! Perfect location just 200m to metro. Thanks guys!


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