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The Northern Greenhouse Reviews

117 Grafton Street, Cairns, Australia

Reviews & Ratings Explained


304 Total Reviews
  • 84%Value For Money
  • 93%Security
  • 95%Location
  • 88%Staff
  • 83%Atmosphere
  • 91%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I have nothing but positive things to say about this hostel! Staff was amazing, quiet, the rooms were clean, the beds were so comfortable and it's always a plus to have the bathroom right in your room. Also I loved how there was a refrigerator In the room as well! Great place to stay! I highly recommend it!

  • 18th Aug 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


Nicest staff ever! Jazmine was great help with booking and advice on what to do. They were amazingly accommodating for leaving your bags or hanging out before your bus came. Always around when you needed them. The rooms itself were alright just basic.


Northern Greenhouse was a good place to stay. The rooms have lockers (with plugs) and big bins underneath the beds. There is also a fridge, ensuite, and balcony. Staff was nice, especially the man who helped us with the wifi, which did not work well. The ensuite in the dorm was a little challenging, since there were no other bathrooms that I knew of. They could also use lights at each bed. My dormmates were good. Good location, a couple blocks from the esplanade.


A very clean hostel with great storage facilities. The pool was also great for a quick dip. Location is ideal if you want to be central to everything. If you want a half decent nights sleep, this is the hostel to go to. The only bad point I would say is the wifi. It's very poor and cuts out a lot. It also got really frustrating when you mentioned this to the staff and they said it's because 'a lot of people were using it' when the communal area was dead.

  • 25th Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


The hostels nice and good location secure private parking. One thing that a challenge though is charging your stuff due to no power points free in tv room and none available in common area. In the rooms there are a few but very inconveniently located next to sink and behind bottom bunks.


Loved the lounge area, great chill out zone, although a toilet is needed so you don't have to keep going back to your room. Wifi is frustrating because you have to keep putting in a ridiculously long password every time u want to connect. Other than that the free activities to the rainforest, beach, sailing were great & highly recommend going on them. Rooms are spacious with own fridges and sinks.


Excellent staff and service!


This is a Great Hostel.


Stayed in a 6 bed dorm, and loved it! The room was spacious, loved the fridge in the room, air conditioning was fab and the ensuite was great to have. The common area was awesome, had a very open, tropical feel! Was also able to book super tours on the recommendation of the travel agent working there. The events pt on were great, and made the experience whole! Would totally stay again when back in Cairns


The apt with private bathroom was very good as well as the common area (plus free breakfast!). Staff was very friendly and helpfull. However the internet connection was extremely slow.


Security is great. Unfortunately the staff can be moody and uncooperative over simple things. The kitchen was atrocious, there are no glasses, the mugs are stained plastic


Excellent Cleaning, Security, Kitchen and Free Tour. Wifi could be improved as the ratio between staff and backpackers...more genuine and less formal. The price in high season 30$ per day in 6 bed dorm is expensive. It never happened that after I have been there 25 DAYS without ever giving problems to you, after I spending more than 500$, I extended my stay for another 2day and I had to pay 60$, when there was a discount of 4$ day for who stayed for minimum a week. This was really absurd.


Best hostelnI have ever seen in Australia!

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