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The Old Countryhouse Reviews

437 Gloucester Street, Christchurch, New Zealand

Reviews & Ratings Explained

79%

Rating
293 Total Reviews
  • 74%Value For Money
  • 84%Security
  • 66%Location
  • 76%Staff
  • 80%Atmosphere
  • 88%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Great Hostel with friendly stall and very clean rooms and kitchens. Enjoyed my stay here.

  • 08 Apr 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 25-30
  • (1 review)


89%

A great hostel, quiet but still has a nice vibe .

  • 13 Mar 2013
  • Novice Nomad
  • Anonymous
  • Scotland
  • Female, 25-30
  • (1 review)


86%

Very comfortable beds kitchen facilities excellent and very clean

  • 10 Mar 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 25-30
  • (1 review)


66%

Very unhelpful staff. Expensive WiFi.


83%

Good and kind service.Easy to find it and good location to walk around.


97%

Spa was very nice


77%

The Staff weren't too helpful but other than that the place was nice


77%

The place is clean and the kitchen is nice, but its far out of town and expensive for a hostel dorm. You get 50MB of free wifi each day, but you have to ask the desk to reset the modem every hour.

Owner Comment (Hide)
Dear David, Great to hear that you did enjoy your stay with us. Thank you for bringing the modem reset to our attention. We have just spent $1000 on a booster antenna for our WiFi and going by yours (and others) feedback, there seems to be still a problem with connectivity. Travelling often ourselves, we do appreciate the importance of being able to connect regularly and the annoyance when this is not possible easily. We are onto investigating this further and should have this issue resolved shortly. We are sorry that you found it too far to walk to town. We have always regarded our location as pretty handy with the supermarkets, butcher, subway and other take away shops just across the road from us. Additionally, there are two great cafes, two great pubs and various restaurants within a 10 to 15 minute walk. We have always enjoyed the 20 minute walk into the city centre or 25 minutes to the Botanical Garden but there is always the option to take the bus from the bus stop across the road.

89%

This hostel is really good and on walking distance of the 'former' city centre. The hostel is made up of several cabins with all their own facilities (kitchen, bathroom and toilets) so never to crowdy. The staff is really helpful and friendly. Only minus were the shortage of energy points in the dorms, but the hostel manager stated they were working on that issue :-)..

Owner Comment (Hide)
Hi Pascal, Thank you for taking the time to review your stay with us. We are glad you enjoyed your time here at the hostel and that you appreciated the facilities and atmosphere we created for our guests. Over recent times we found that travelers increasingly travel with more electronic gadgets that need re-charging and (as you mentioned) we are in fact planning to install more power points into all of our dorms, so that more people can recharge in their rooms rather than using one of the many power points in the communal areas. Thank you for bringing our attention to this important detail.

97%

Everything was available that every backpacker needs.....

Owner Comment (Hide)
Dear Philip, Thank you for your review on your recent stay in our hostel. We take pride in checking regularly our current hostel facilities and services and always have an open ear for suggestions to improve on we already offer to our guests. We are grateful to hear that you noticed and appreciated our efforts to provide a great hostel for today's travelers. Thank You.

89%

Home style, clean hostel. Excellent dorm beds.


100%

Top notch hostel! Squeaky clean, excellent facilities. Our en suite room was perfect and the staff couldn't do more to help. Probably the best hostel we have stayed in on our travels!


60%

Thought the hostel was average. Receptionist from Texas was nice, but the other girl seemed stand offish and unfriendly. The hostel was nice, but Christchurch as a city has some major work ahead of it. I would not recommend going here until not only the buildings, but the residents morale is repaired.


69%

I tought it was a goto hostel, but I missed lockers in the room to lock up en storage safely your personal and valuable things like wallet, laptops, pasports etc.

  • 11 Jan 2013
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)


63%

Nice, surprisingly big hostel with great facilities built between the various buildings. Kitchens were really well kept and dorms comfy.


83%

Overall a very good hostel. The staff were friendly and helpful. I loved the fact that there was a spa and sauna! :) The property was well looked after - nicely renovated and had a homely feel. Plenty of communal space which made it easy to get to know fellow backpackers.


63%

Overrated. $35 for a 7 bed dorm in a hostel that is VERY far from anything of note - they need to review pricing policy. Wifi was awful and very expensive. **NO PLUGS in a 7 person dorm and all of the top bunks had short mattresses (suitable for people no more than 170cm tall)** By NZ standards this place is for showers and kitchen etc BUT it's way overpriced. They have a spa and sauna sure, but their gimics so long as your dorm room has no plugs and short beds. Won't return here, ever.

Owner Comment (Hide)
Hello Mr Murphy. Thank you for taking the time to review the Old Countryhouse . Now having read your rather harsh review, I would like to point out that you appear to have somewhat over exaggerated on a few points. 1. The WiFi is run by a third party company throughout New Zealand and I do believe, having looked at your bill that my staff provided you with free WiFi vouchers for your stay, yet you claim it was expensive? 2. All our mattresses are hotel standard length and not the specially made length that you claim. 3. We are still only 1500meters from the CBD. 4. Since the Earthquake 2 years ago insurance for hostels in Christchurch has gone up between thirty to two hundred thousand dollars per year for less cover, which unfortunately means backpackers have to pay slightly more for their beds going into the future while staying in Christchurch. As for plugs in your room, I would agree, that in this modern day of most people traveling with electronic gadgets, we could do with some extra power points in the dorm for our guests and are looking into it. We appreciate you pointing this out. Hope you have a great trip around NZ Kind regards Andrew

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