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The Palace Hostel

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Contact our Group Travel team directly for a tailor made solution for your group

Prices
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reviews
7.2
Very Good 629 Total Reviews
  • Value For Money 7.9
  • Security 7.9
  • Location 7.3
  • Staff 7.0
  • Atmosphere 7.1
  • Cleanliness 6.6
  • Facilities 6.9
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7.2
Very Good 629 Total Reviews
  • Value For Money 7.9
  • Security 7.9
  • Location 7.3
  • Staff 7.0
  • Atmosphere 7.1
  • Cleanliness 6.6
  • Facilities 6.9
The Palace Hostel Located at 666 Calle Suau, , San Juan.
The Palace Hostel
Puerto Rico
San Juan Puerto Rico 00907 666 Calle Suau
72% 629
18.4518680 -66.0804891
The Palace Hostel
    Rooms available

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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17th Nov 2016
10.0

Love this hostel. I love to see the reality when I go to a county and be around of locals and by staying in this hostel I experience all that. The vibe of this hostel was amazing I made a lot of friends here. Mike the new manager is an amazing person learn a lot from him :). The hostel was always clean with a really good smell. A lot of places where you can go and eat real local food in a cheap cost, a supper market in the corner with very cheap beers.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
15th Oct 2016
6.9

We had a little bit of a hard time finding the location. The hostel is placed in a residential area, and their signage for the hostel was extremely small (a piece of 8x11 paper). There isn't any local attractions in walking distance, but it is a cheap Uber ride to Old San Juan and the beaches. We checked in and noticed the hostel was very quiet and empty. The place went through new management the day we got there, so they're remodeling. Apparently it will soon be a very zen, vegan type hostel.

    • 10.0Value For Money
    • 8.0Security
    • 4.0Location
    • 6.0Facilities
    • 6.0Staff
    • 8.0Atmosphere
    • 6.0Cleanliness
15th Oct 2016
7.7

The place is under new management, so there's a lot of remodeling going on. We had the whole floor to ourselves which was fantastic! We did notice that no one did the basic cleaning duties however. Great place to stay but keep in mind that it's hard to locate if without GPS.

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • USA, Male, 31-40
  • Novice Nomad
  • 1 review
20th Sep 2016
10.0

Great deal for the price. A little warm in the room in late September without AC but having a fan on me made it lovely!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
1st Sep 2016
2.6

1) Hard to find 2) Toilet overflowed overnight 3) No lockers 4) No food places close 5) AC wasnt working well n started leaking onto the bed 6) Extremely run down and the owners are trying to stay afloat so no work is done for maintenance.

    • 2.0Value For Money
    • 2.0Security
    • 2.0Location
    • 2.0Facilities
    • 6.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
1st Sep 2016
2.9

The bathroom was flooded. Staff was barely there. The building had a nasty stench to it. Lockers were so small that I could barely fit my laptop in it. The mattress was uncomfortable and small. Overall, this was the hostel you'll imagine on a horrible experience on a sitcom.

    • 2.0Value For Money
    • 4.0Security
    • 6.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • New Zealand, Male, 25-30
  • Globetrotter
  • 60 reviews
12th Aug 2016
6.9

Ok hostel, only one in this area. Room was a bed and nothing else, had air con. Good bathrooms and wifi. Staff pretty laid back didn't really see them at all, didn't mention the door key to us and had to get another person to let us in! No security boxes but we had a private so ok. We moved to the old City for last two nights. This location is handy if your exploring the island, otherwise stay in old town.

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 4.0Staff
    • 4.0Atmosphere
    • 8.0Cleanliness

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