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The Phoenix Hotel Reviews

88 Ladkrabang Soi 7, Ladkrabang Road, Ladkrabang, Bangkok, Bangkok, Thailand

Reviews & Ratings Explained


51 Total Reviews
  • 88%Value For Money
  • 83%Security
  • 79%Location
  • 86%Staff
  • 73%Atmosphere
  • 93%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Perfect for airport stopovers, free shuttle bus was awesome and enabled us to easily head into bangkok centre for the evening via the city line. Bathroom could do with some updating and need to have a hook to hold the shower head when showering but perfectly clean, friendly and helpful staff as I say perfect for a stopover.


Everything was really clean. Good pick up from the airport. Maybe a bit noisy with barking dogs outside, but that was even doable.


The facility was good for the price that I paid. However I did not like how they said that I ruined a pillow case and did not confront me until check out. They saved the pillow case fr the night before then at checkout they said you have to pay for it. If they had tried to wash it and it was ruined that would have been different but they just held them at the desk so that I could pay for it..😒


The hotel's location, though close to the airport was a little off-putting since it was down a random alleyway. However, the hotel itself was very nice for what it cost, especially in contrast with what you'd get for the same money back home. The beds were comfortable, the rooms well air-conditioned and clean. The cafe was also nice. Would definitely recommend as a cheap transit hotel.


Airport shuttle was very convenient

  • 10th Nov 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


Very close to the airport with a free shuttle service! If your looking for somewhere before catching a connecting flight it's perfect!


This is a nice airport hotel, the transfers between the airport and the hotel great and the people are very nice.


This place is perfect for a night near the airport! We stayed here when we first landed in Bangkok and got in late at night, and again the night before we flew out of Bangkok early in the morning. It is very close to the airport and they provide a free shuttle 24hrs/day, which is awesome. Its also very clean and the showers are great! Would highly recommend it if you are coming or going, but not necessarily if you are staying on Bangkok for several days as it is pretty far outside of the city.


Super nice employees who picked us up at the airport. Perfect for one night after landing in bkk! Rooms are really cozy, great bathroom, we even had a balcony! Free wifi After our stay, one employee drove us to a train station nearby to get to downtown for free!

Owner Comment (Hide)
Dear Guest, Thank you for your feedback during your recent stay with us. We are really glad that your stay was really joyful. If you have a chance to stop-over in Bangkok, we are really welcome you back with us. Best wishes

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