The Phoenix Reviews

The Pheonix was just average. Not necessarily the cleanest hostel I've stayed at: the bathroom in my room had seen better days, and most of the ceilings were leaking while it rained. The confirmation email I received claimed towels were complimentary however when I asked for one, I was told I would need to pay (the maid had gone home fod the day so I stil wasn't able to have a towel). Not sure if there were mosquitos or spiders in the room, but I woke up with a few bites on my hand and arms.

Nice central location within walking distance of the Bund and close to Metro station. Easy to find if you follow the hostel's directions. Nice rooftop area for drinks and breakfast. Rooms quite small but very clean. Only negative comment is that wifi often did not work.

The location is very good. Very close to the subway, people square, Shanghai museum. And you can alk to the bund. The rooftop bar is the best very nice staff and you keet a lot of fellow travellers. The restaurant down stairs is vey good to its affordable and the dumplings are very good.

nice place, helpful and friendly staff.

It's rough arround the edges but for the money the location is king and the roof top bar is good to chill out and view the nearby city skyline. Good shops nearby for drinks and snacks and very close to people's park metro which is great for day trip and getting around town.

I liked the Phoenix best out of all the 3 Hostels in Shanghai. Room was larger w in room bathroom/shower. Rooftop bar was excellent w excellent bartenders/ hosts.There were plenty of restaurants. close to metro. Various travel tips throughout this place on things to do. Take Credit cards.Staff addressed recurrent slow toilet issues immediately. On downside uncomfortable beds w paper thin mattresses.

Check out the breakfast on the rooftop terrace. No better way to start your day in Shanghai. But watch our the little parrot. It may eat from your muesli or even fly on your head (which makes for great photos) :-)

The location is extremely central. We stayed in a standard double. The room had a bare-bones furnishing style, but it was clean and had a decent view. Mediocre mattress; lousy toilet paper. We stayed for four nights, and often there was a lot of noise late at night (from the street, which is noisy; from guests on the steps; from cleaning the bar), which I suppose might be expected in a hostel. The rooftop bar/restaurant is pleasant, and while the menu is extremely simple, the food is not bad.

Really good overall, clean rooms and bathroom, very good location and near alot of restaurants and shopping areas.

This place has a perfect location in the heart of downtown for all of the things to see and do with an abundance of places to eat nearby. The staff is very helpful and their rooftop bar is great. Make sure to order a breakfast sandwich from CiCi as they are amazing!

The hostel itself was good, about what I expected for the price. What really pleased me was the very nice rooftop-bar with super-friendly staff, lots of different beers and good sandwiches for breakfast. There was always a good atmosphere there and it was the perfect place to meet up with other travelers to go out or see the city.

The Staff, especially Fly and his Girlfriend (who I forgot the name but she is still awesome), are really great and make up for anything that can be bad about the hotel. I honestly had a great time in this hostel and it just makes it so much easier to meet people with the bar on the rooftop. Consider staying at this hostel if you like to be in a very central location, if you want to meet cool people and if you want an overall excellent hostel experience!

Amazing hostel! Very good facilities, rooms quite spacious, definitely an upper class of hostel. Staff up on the rooftop bar are very friendly and nice and make you feel welcome. Excellent place to stay and meet people!

Staff were great and the hostel is in a very central location - close to metro, the bund and other attractions. The only problem for me is I was after a more social place as a solo traveller and when I stayed at the Phoenix there were probably 5 other people staying there who were all studying.

only the roof-top bar of this hotel is ok but very small and those peoples working at the roof-top are good and some boys working at the receiption are ok they helped me a lot , but i dont think this hostel is good . mainly remove that two girls at the receiption who wear the spectales , they behave & make faces like donkey and very rude and have no manners how to talk to their customers always sleeping and just when asked for help they start making faces

I thought it would be better if the hostel could provide a map of where are the tourist spots around Shanghai (perhaps like a leaflet) to hostel occupants instead of selling them. Also provide a map of the Shanghai metro on which station to get down to the specific tourist areas.

Absolutely amazing place. Had my best time at this place in my 2 week travel around China. The restaurant downstairs in very good too, always ask for the menu with pictures in it so as to not get surprised when your order comes, what is written on the menu is never what you think it to be. Cici makes the best sandwiches in town and very friendly too. Fly is the man, he is too cool. The Phoenix is the place to stay at in Shanghai. I'll surely be back :)

The breakfast was great!! Really enthusiastic and friendly staff. Amazing location too. Enjoyed it very much

Located in an interesting road, handy for the tube, easy from the Airport. Walking distance to People's Square, museum, Nanjing Rd, river etc. Small, adequate, clean room (twin), pleasant staff, Integral restaurant on ground floor serving advanced menu (donkey), very pleasant roof bar serving good but limited range breakfast (including excellent coffee). I would happily stay there again.

The best hostel in shanghai! great location and nice facility. the restaurant down stairs has the best dumplings and all the food is quite cheap. the street is full of good cheap restaurants. around the corner , great fresh fruit n very cheap. the best thing about phoenix is the roof top bar upstairs!!!! the best and the staff "fly n cici" are the best !!!! the best place to come after a big day of sight seein and to relax n have fun! cheap drinks too!!