17 Yunnan (South) road, Shanghai
Our Trust Rating explained
We now classify our reviewers based on how well travelled they are.
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1. Novice Nomad
1-10 Reviews Added
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2. Avid Traveller
10-20 Reviews Added
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3. Globetrotter
20+ Reviews Added
Overall Rating: 86%From a total of 267 Reviews
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66% Customer Rating
Novice Nomad (7)
nice enough with good chinese food in the place downstairs. bit dull though. nice enough with good chinese food in the place downstairs. bit dull though. ...Close
benrudi4877, England | | 07th December 2009
83% Customer Rating
Novice Nomad (1)
The lockers were not in very good conditions; The information given to the guests by the staff is crossed (told 2 different people to have the same bed). Very clean place. Lovely environment. Nice people at the reception. I will recommend your services! Well done!The lockers were not in very good conditions; The information given to the guests by the staff is crossed (told 2 different people to have the same bed). Very clean place. Lovely environment. Nice people at the reception. I will recommend your services! Well done!...Close
rodrigocristof2092, Brazil | Male 18-24 | 06th December 2009
83% Customer Rating
Novice Nomad (8)
This was a nice place to stay. It was effectivly like a hotel. The room was cleaned daily which was nice. The beds were not so comfy however. You basically sleep on a mat on top of a wooden board. But i gather that this is what most hostels in China are like. They also have a lovely restaurant on the ground floor and a bar terrace on the top. It is quite a central location and only a short walk to the Bund sightseeing tunnel and other attractions.This was a nice place to stay. It was effectivly like a hotel. The room was cleaned daily which was nice. The beds were not so comfy however. You basically sleep on a mat on top of a wooden board. But i gather that this is what most hostels in China are like. They also have a lovely restaurant on the ground floor and a bar terrace on the top. It is quite a central location and only a short walk to the Bund sightseeing tunnel and other attractions....Close
cj_benson4946, England | Couple 18-24 | 04th December 2009
86% Customer Rating
Novice Nomad (1)
This was my first stop on my travels and i've really enjoyed staying here. The location was brilliant. Down the road was a great coffee shop for the morning, 2 mins down the road was people's square, the subway and the art museum. Downstairs had a lovely little restaurant with great food for low low prices. The staff were friendly and very helpful. Also the hostel could get good discounts for loads of trips or cooking courses. I was very pleased with the Phoenix!!This was my first stop on my travels and i've really enjoyed staying here. The location was brilliant. Down the road was a great coffee shop for the morning, 2 mins down the road was people's square, the subway and the art museum. Downstairs had a lovely little restaurant with great food for low low prices. The staff were friendly and very helpful. Also the hostel could get good discounts for loads of trips or cooking courses. I was very pleased with the Phoenix!!...Close
jessica_p_moretti909, England | Female 18-24 | 04th December 2009
86% Customer Rating
Novice Nomad (8)
Nice place to stay at a good location with really helpful and friendly stuff. Already have been there four times now and I will come again if I have the chance to.Nice place to stay at a good location with really helpful and friendly stuff. Already have been there four times now and I will come again if I have the chance to....Close
Bernhard, Germany | Male 25-30 | 29th November 2009
100% Customer Rating
Novice Nomad (1)
We soo enjoyed our visit to Shanghai and it was mainly due to the wonderful stay at the Phoenix! The staff was helpful in assisteing us with our plans daily. Thaey also were concerned for our comforts. How thoughtful of them to have an American Thanksgiving party!! I would definetly choose the Phoenix if I return!! Merry Christmas!! Janet Johnson Colorado USAWe soo enjoyed our visit to Shanghai and it was mainly due to the wonderful stay at the Phoenix! The staff was helpful in assisteing us with our plans daily. Thaey also were concerned for our comforts. How thoughtful of them to have an American Thanksgiving party!! I would definetly choose the Phoenix if I return!! Merry Christmas!! Janet Johnson Colorado USA...Close
dalager14576, USA | | 28th November 2009
100% Customer Rating
Novice Nomad (1)
Very good place for cheap accommodationVery good place for cheap accommodation...Close
Rapheal, India | Male 25-30 | 28th November 2009
86% Customer Rating
Novice Nomad (5)
nice to meet staff in china who can speak english. Single room was very nice too. the food in restaurant was not very good, but at least they had english menu. nice to meet staff in china who can speak english. Single room was very nice too. the food in restaurant was not very good, but at least they had english menu. ...Close
harriusiivonen396, Finland | Male 41+ | 26th November 2009
100% Customer Rating
Novice Nomad (4)
very helpful and friendly staff, did not have to walk far for awesome dinners and very reasonably priced. I would def come back and would rate it to anyone.very helpful and friendly staff, did not have to walk far for awesome dinners and very reasonably priced. I would def come back and would rate it to anyone....Close
teens1034893, Italy | Female 25-30 | 24th November 2009
76% Customer Rating
Novice Nomad (1)
Need to have more electric outlets in the room.
Need to fix the heater which produced noise during the night.
Need to check if there is rat on the ceiling. I heard something running around on the ceiling during the night.Need to have more electric outlets in the room.
Need to fix the heater which produced noise during the night.
Need to check if there is rat on the ceiling. I heard something running around on the ceiling during the night....Close
curd83412489, USA | Male 41+ | 24th November 2009