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The Princesa Insolente Hostel Pucon Reviews

General Urrutia 660, Pucon, Chile

Reviews & Ratings Explained


59 Total Reviews
  • 82%Value For Money
  • 78%Security
  • 93%Location
  • 73%Staff
  • 75%Atmosphere
  • 68%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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This is a great hostel!!! Good vibes and great people. The hostel is close to tour offices, grocery stores, a really good nightclub. The hostel is clean, the staff are always cleaning during the day. The bar is great, in a seperate building away from the rooms which is nice for no noise issues. They do asado's when there are lots of people in the hostel, it is so good, we had choripan, beef, pork, salads and potatoes and bought huge bottles of cheap beer from their bar. Breakfast is great too!!!

  • 23rd Mar 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 31-40
  • (1 review)


terrible hostel which should be avoided. states 24 reception and security but no staff to be found after 11pm. room was filthy when I arrived and wasn't cleaned one during 4 night stay. bathroom was also filthy and shared between 9 people. staff have poor knowledge of the area and and very unfriendly. Didn't get a good night sleep once due to constant noise from common area until 5/6 am. kitchen was dirty and poorly equipped. plus a good bit of our food was robbed. much better hostels in pucon

Owner Comment (Hide)
we apologize for the bad team in charge, we have a brand new service now! just like the rest of our family hostels in Pichilemu and Santiago!! last staff will be only part of our bbq's ;)


The super friendly staff can't unfortunately hide some of the hostel's shortcomings: kitchen is outside and under-equipped; no real tables (one mere wooden plank and a bench, plus one plastic table near the reception); 1.5 bathrooms for two dorms (the "half-bathroom" being next to the kitchen, outside; you have to sit sidewards on the throne because there's no room for your legs!). Some plus sides, though: good breakfast with fried eggs; rock-solid bunk beds, good location. Still enjoyed staying


Good atmosphere, very nice outside area and clean. Recommended.


When we visited the hostel, it had no kitchen! I mean, what? The listing said it had a kitchen, but there was none, which is quite a major problem. The place seemed to run by a bunch of 18 year olds on holiday, who didn't really seem to care (but the Filipino guy who was lovely) Breakfast was the worse we have had in 6 months. We would not stay there again.


room very small, only one toilet shared for two dom room, lot of common area to chill out indoor and outdoor.


Great location but the 5 bed dorm is a little bit too small for 5 persons. And there is only one bathroom for 9 people which is only cleaned 3 times a week what is not enough. Bathrooms in hostels should be cleaned every day!


There weren't enough banos and the place lacked a bit of atmosphere. It is a strange layout for a hostel, you seem to always be in somebody's way going through doors. Overall though it's a decent place to stay. There are better hostels in the area apparently.


is not my first TPI Hostel, I already visited santiago and Pichilemu, and this is my best. All are awesome really, but the location of this one in the mioddle of nature and city services was unique. PLus they are opening a new restaurant in the hostel tht was with the owner and a bunch of gringos very good vibes working and giving life and good atmosphere to the place. Pucon a must, Tpi hostels best options...comeback someday


We were very happy with our stay at this hostel. Good location, comfy beds and decent breakfast. A great atmosphere as well. Only one thing to add: There was only 1 toilet/bathroom for 10 people (we stayed in the 10 bed dorm). The bathroom was cleaned every day, but still got quite dirty throughout the day/evening. Would be nice with another bathroom or maybe cleaning twice a day. But great hostel, and we will recommend to friends !

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