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The Princesa Insolente Hostel Reviews

Moneda #2350, Santiago, Chile

Reviews & Ratings Explained

86%

Rating
943 Total Reviews
  • 86%Value For Money
  • 90%Security
  • 85%Location
  • 87%Staff
  • 87%Atmosphere
  • 84%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

Hostel set in a really cool house. Really good location. 10-15 walk into the centre of Santiago. Good wifi all over the hostel. Kitchen was a good size. Bathrooms weren't cleaned everyday. And when people checked out their duvet covers weren't cleaned either. Only fresh fitted sheet, top sheet and pillowcase given - not too sure how hygienic this really is?? You decide! Overal a nice stay in Santiago at this hostel.


86%

A really good location! It's exactly between the main bus station and the city center. Breakfast is good and the staff really helpful. Direction is at first kind of confusing, because it's still like 15min walk away from the presidents palace La Moneda.

Owner Comment (Hide)
exactly, we are situaded between 2 main subway lines, free breakfast at all rates and we work every day so every guest can have the best service from our staff team, a great culinary escenary around and patrimonial enviroment... a must in the middle of the city....

74%

My girlfriend loves this hostel. Good atmosphere, nice people and quite close to Santiago's downtown. When we stayed there weren't much people, but the place still was cozy.


77%

Everything was good minus the TV and Internet connection which did not work in our private room while we stayed there.


91%

This was a very friendly hostel, where it was easy to meet people. Breakfast was good, cereal and toast. Good wifi.

  • 22nd Jun 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


71%

Great for the cheap price. Hostel is what you would expect, not super clean but does the job. Toilets were really clean, shower was average and bed / linen was a little grotty. The staff were ok, not super helpful but if you asked them something they would help you and they were friendly enough. Location was fine, felt safe there. Breakfast was cereal and bread. WiFi was hit and miss sometimes.

Owner Comment (Hide)
yes super great for a cheap price, best matresses each bed with a lamp swith and nigth table and clean and colorful bathrooms and free brakfast

71%

Hi, we've stayed in P. Insolente for 2N in a private double room (purple). The location of the hostel was perfect. Close to lots of good restaurants, bohemian neighborhoods, and close to the subway station. The staff was very helpful, and they were all very kind. My cons are related to the cleanliness of the room, very bad. And to the bathtub of the same room, which was very dangerous. My girlfriend have slept on it, and hurt her leg. Luck she hasn't hit her head. TV of th room wasn't working.

Owner Comment (Hide)
well, hostels do not have room service, if you stay 1 or 4 nigths you keep your cleaneless, over 5 days we clean batroom change sheets and towels. and bathrooms could be dangerous as in any other place, we are a certificate place and bathrooms are in order

83%

good alround hostel for a stay in santiego.


83%

The only thing I didn`t like about this place was the location. It`s a bit far from the city centre but there`s a metro station close by anyway. Everything else was great. I found the staff to be particularly helpful during my stay. The breakfast is better than average and the 10 bed dorm where I stayed in was spacious with good lockers. The indoor communal area is a bit small but there`s a larger space outisde where you can enjoy drinks and chill out. There are also two computers for guest use.

Owner Comment (Hide)
well, location could be bad depending on how you take it, this is a patrimonial neighbourhood with many rich sspots to explore if you are someone interested in knowing the real santiago city also with a rich culinary area and in the middle of 2 subway lines. ask for your gide to check the neifghbourd at reception!

100%

Great hostel and would defintaly recommend it to others.

  • 3rd May 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
great guests are always welcome to invite all of their friends along to meet us, we will love to received them at home

100%

This was the second time we stayed at Princesa and it was like we had come home. The staff are so friendly and they have the most comfortable hotel beds ever!

Owner Comment (Hide)
yes best matresses ever!

77%

Stayed there 4 nights, every night there was a party going on. Looked like there is no "deadline" for noise at night. And then all the drunk people ran in and out the dorm all night long, switching on the light etc. Beside that I really liked staying there, it's a nice, cosy hostel!

  • 25th Apr 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
well loud music is permitted until midnigth, after midnigth we have free pass for some clubs to take guest who want to keep the party and volume gets low just enough for those who want to keep sharing some stories and wine

80%

Really enjoyed the Hostel itself, but the location wasn't the best. Stayed in the private double room which was a good size and good value for money. Private en suite (located across from the room) was good and clean with updated fittings. Staff were friendly and relaxed, only some spoke english. Ended up staying at the sister hostel in Pichilemu (Punta De Lobos) which was absolutely amazing, a must go to for every backpacker! Check it out!

Owner Comment (Hide)
yes we have 2 more hostels aorund chile lindo, one placed in Pichilemu beach, sirena insolente hostel, a perfect surf spot, and another one in pucon where you can enjoy south the volcano lake and outdoor activities . check it out!

94%

Cool arty decorations in the hostel. Very good beds, each bed has an own readinglight and socket to charge your electronics. Nice patio to sit and relax. Friendly staff. Quite close to 2 metrolines.


100%

This is the best hostel in Santiago. I've been staying in the city for over 2 months and have stayed in many.


89%

This is a really nicely done up hostel and it would've been a great place to meet and hang out with people, if anyone had used the bar when we were there! Has potential though, and I think they have a sister hostel up the road with more going on at night. The rooms are nice and the personal shelves by the beds are a nice touch. Our room was really noisy cos it was right next to the reception so we could hear the door buzzer going all the time, but I'm sure other rooms wouldn't have this problem.


86%

Really comfy bed. Cute hostel. Bit of a walk to the town centre.


83%

The location of this hostel isn't great as it is far from the centre, but it is a nice clean hostel with a big kitchen, excellent wifi and big lockers. One member of staff was very friendly and helpful but the others weren't so good - having asked if I could have breakfast early one morning (8am so not at a crazy hour) as I had a bus to catch, they said fine but when it came to it I was made to feel like an inconvenience. Atmosphere isn't great but it's a decent enough hostel.


71%

staff was cheerful and very helpful, but there were only two showers for females to share: one was broken, and the other one was terrible, one of the worst hostel showers I've ever used. Bathroom locks were also broken and in general, it wasn't that clean.


89%

Good hostel nice staff and friendly travelers. Id stay here again.


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