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The Princesa Insolente Hostel Reviews

Moneda #2350, Santiago, Chile

Reviews & Ratings Explained

90%Overall Rating

From 164 ratings
  • 94%Character
  • 91%Security
  • 83%Location
  • 89%Staff
  • 92%Atmosphere
  • 90%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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97%

Loved my stay at the hostel. I was moved to the apartment across the street with an amazing view from the 9th floor balcony, large screen tv, equipped kitchen and thus had a private apartment for the same price. The barbecue that evening was wonderful, great food, terremotos and sangria, helpful staff, and fun people from around the globe.

  • Novice Nomad
  • 21 Mar 2013
  • Anonymous
  • Canada
  • Female, 41+
  • (2 reviews)

Owner Comment (Show)
Thank you for sharing our style ! we appreciate it.

100%

Excellent experience! Go here and try to stay for their Thursday Asado (BBQ). Clean and comfortable. Staff was amazing!

  • Novice Nomad
  • 20 Mar 2013
  • Anonymous
  • Canada
  • Couple, 25-30
  • (3 reviews)


93%

Great atmosphere, helpful staff, good BBQ on thursdays and the best bed of a hostel. Ever.

  • Novice Nomad
  • 18 Mar 2013
  • Anonymous
  • Brazil
  • Male, 25-30
  • (5 reviews)


80%

This place leans hard to the hipster side, which means it's both stylish and clique-ish in both staff and clientelle. The communal spaces are pleasant, the dorm rooms a squeeze - perhaps the price paid for good mattresses. I nevertheless question the value/money somewhat, having paid 9500 for a 7-bed dorm where I had to dodge people to get to my things, get dressed, etc. The separate staff bedroom would be useful to open up to the clientelle; the peek-a-boo showers and toilets beg upgrades.

  • Novice Nomad
  • 17 Mar 2013
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


57%

We booked an ensuite in the hostel. Got there was told its not available, but they will put us in the apartment across the street. Well we get there and of course the Internet does not work. They say its not their fault it's the company they get it from fault. Do they call and try to fix it, no! They also say we have the place to ourselves. Well, the next morning some guy walks into the apartment and scares us. He said that he thought it was empty, not! Horrible place.

Owner Comment (Show)
dear robert, the system is automatic. we have private rooms, shared and private apartments you must read the description carefully before booking, and anyway because of the problem with internet that was really a problem of the company, we gave you a free nigth and I dont see you mentioning that on your review, that sounds ungrateful to me, so robert, the only answer I can give you is that we do no allow people with bad manners here, shouting to the recepcionists as you did is totally out of our rules that is not the way to solve things, for us only horrible people can tell that we are a horrible place. you are now an example for next not welcome guests.

87%

A good hostel with the nicest staff and confortable beds. Still, the dormitory (at least the 5-beds one) gets too smelly in the mornings and they should have more bathrooms (only 2).

  • Avid Traveller
  • 13 Mar 2013
  • phillippes
  • Brazil
  • Male, 25-30
  • (18 reviews)

Owner Comment (Show)
smelly is part of the guest not the hostel or the numbers of showers! haha :) saludos !

80%

A really reliable, safe and clean hostel. The Barrio Brasil area of Santiago is not the best, but the metro is near so was not too much of a problem. The hostel was not as social as we had expected, with mainly non-English speaking people staying while we were. But a great value option.

  • Novice Nomad
  • 12 Mar 2013
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


50%

Filthy, lack of follow through, taking advantage of guests to line their own pockets. My mattrrss pad and pillow were filthy. They must clean floors with dirty rags. Under beds filthy. Dish cloths were black. asked woman at front desk to help arrange tour to cajon de maipo..she said she will leave info at desk. Instead she passed it on to next person who did nothing too... Do not have them get you a taxi...I watched a member of the staff get a payoff while i was charged double of amount i paid to get there Bad

  • Novice Nomad
  • 10 Mar 2013
  • Anonymous
  • USA
  • Female, 41+
  • (6 reviews)

Owner Comment (Show)
We clean several times every day all the dorms, of course 10bed dorm get dirty faster because the number of people, the dish cloths are used for a lot of passengers in the kitchen and there are new ones hanging next to the bar, and if you don’t find it you just need to ask at reception , receptionist are there to help you with what you need, you had a great time at cajon del maipo and as far as we know was the staff who help you with that, also Pablo gave you a lot of god information and goldentips, he takes you to one of the best restaurants in Santiago and help you with a lot of information for your travel, he even went to the restaurant to see if it was everything ok, about the taxi, the price of the taxi is on the blackboard over the desk WITH BIG LETTERS AND NUMBERS you can read the price of the taxis and take your own decision, Pablo didn’t receive any payoff, that is call commission or tip, and that's the way it Works with taxis, our work is based on tips! and we have safe and cheap taxis for our guests that is one of our best services. anyways, as a team we think that your opinion is extremely unfair and not real, you just didint get the spirit of princesa, its a shame!

97%

I had a wonderful stay at la princesa insolente. Excellent staff and atmosfere! Rooms are very comfortable and clean.

  • Novice Nomad
  • 07 Mar 2013
  • Anonymous
  • France
  • Female, 25-30
  • (1 review)


93%

Nice hostel with cool people. It could do with some more hooks in the shower, and it would be nice if they recycled, but I would highly recommend staying here.

  • Avid Traveller
  • 05 Mar 2013
  • Anonymous
  • New Zealand
  • Female, 31-40
  • (15 reviews)

Owner Comment (Show)
thank you!!

83%

This hostel has great character and friendly atmosphere. We booked a six-bed dorm but it was actually a seven-bed dorm with one of our beds being more like a mattress on the floor... The staff were friendly and hosted a great barbecue but were not forthcomimg at ensuring everyone knew what was going on and letting people know the drinks and food were ready. We did get badly bitten by mosquitos at night, so be prepared to spray.

  • Avid Traveller
  • 27 Feb 2013
  • Anonymous
  • England
  • Male, 31-40
  • (18 reviews)


87%

Lovely hostel with lovely staff in a lovely neighbourhood of Santiago. Would definitely recommend it. Great atmosphere, very helpful and fun staff and a great overall cleanliness.


87%

A very good hostel that screams with character. Quite tasteful and full of energy.

  • Novice Nomad
  • 26 Feb 2013
  • Anonymous
  • India
  • Male, 18-24
  • (3 reviews)


100%

A nice location if you are trying to find an apartment in Santiago. In walking distance (20-40 min) from university campuses and city centre.

  • Novice Nomad
  • 25 Feb 2013
  • Anonymous
  • Finland
  • Male, 18-24
  • (1 review)


97%

The best hostel I've been in South America (brasil/argentina/chile) so far!!! huge and comfy matrasses, new, modern and though with a great charakter... well organized, good breakfast, great atmosphere!!! Totally recommend this place!

  • Novice Nomad
  • 22 Feb 2013
  • Anonymous
  • Germany
  • Male, 25-30
  • (4 reviews)


97%

Best hostel ever!

  • Novice Nomad
  • 22 Feb 2013
  • Anonymous
  • Australia
  • Female, 25-30
  • (9 reviews)


93%

Just stay here, everything was perfect, nothing to complain about. Details everywhere!


100%

Great hostel! The staff is very helpful and friendly. Everything is great, the beds are extremely comfortable and everything is very clean. I didn't stay long but if I come back to Santiago, this will be where I will stay. It's perfect.


100%

Best hostel i've ever done! Even if you are in 10 beds dorm you feel really comfy!

  • Novice Nomad
  • 17 Feb 2013
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


93%

Very good place, staff very nice and helpfull, clean and friendly. If one day I return to Santiago for sure I will stay there again!

  • Novice Nomad
  • 15 Feb 2013
  • Anonymous
  • France
  • Female, 25-30
  • (4 reviews)


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