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The Queen's Reviews

Via Cavour, 15, Firenze, Florence, Italy

Reviews & Ratings Explained


197 Total Reviews
  • 74%Value For Money
  • 60%Security
  • 96%Location
  • 77%Staff
  • 66%Atmosphere
  • 60%Cleanliness
  • 64%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The hostel have great localization but the receptionist does not work during the work time - sometimes I saw many people smoking inside the hostel and there was any staff to prevent that. The toilets is not clean and the rooms neither. The doors of rooms do not have key, so anyone can enter inside of your room. The wifi is terrible, it is impossible to use during all the day, just between 12 am to 7 am.


Nice place, well located, good staff, just the bed was old and a little unconfortable.


Great Staff, odd but clean rooms, clean sheets, clean bathrooms, good showers, wifi, good bed, a small but usable common space, a nice kitchen, and a great location (10 minutes to the train station - less than 5 minutes to the Duomo). I strongly recommend this hostel if you are visiting Florence.


Three of the girls got bed bug bites... sooo basically it's worth it to invest a little more money at a nicer place. Guy was nice, great location, but I can't really look past the mites situation.

  • 14th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


Would not stay longer than one night. I slept fully clothed being scared of bed bugs or just grime in general, would not use the blanket. Wifi only worked half the time, kitchen smelled, and there was no where to lock anything up. You have to walk through another room to get to the washrooms. The washrooms were acceptable I suppose. The only positive side to this hostel is the location. It may be one of the cheapest hostels in Florence, but still not worth the money.

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