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The Queen's Reviews

Via Cavour, 15, Firenze, Florence, Italy

Reviews & Ratings Explained


219 Total Reviews
  • 76%Value For Money
  • 67%Security
  • 96%Location
  • 79%Staff
  • 72%Atmosphere
  • 68%Cleanliness
  • 66%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The man at reception was very kind. The top floor of the dorm is nicer than the floor I stayed on but overall, it was clean, it had a kitchen, the location is fabulous, easy to get around and go back if you want a break

  • 26th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


Nice Hostel staff was very helpful and kind. There is a kitchen you can use which is perfect because eating outside is really expensive. But the best thing is the location. 10 min walk from the main train station and 5 min from the Duomo ! The price was really fair for the location


Location is great. WIFI only works 50% of the time, so beware if that's an important factor in your decision.


They gave me the wrong keys so I was locked out of the hostel for the night and had to find somewhere else to sleep. They refunded my money but didn't apologise. Security wasn't good because a balcony connected the rooms so anyone could get in. But there was a lockable room to store stuff. It was a hassle though because only staff members could access it. Lockers in the bedrooms would be better. Kitchen felt very dirty but the rooms/bathrooms were good. Wifi was terrible - hardly ever worked!


Great hostel. Staff are so friendly and the atmosphere is wonderful to come home to after a big day. Would stay again, great place.


The place was nice. The price was very good. Only issue that I had was that there was only one bathroom/shower. If that issue was fixed, this place would be so much nicer. The location was absolutely great. About a block from The Gallery Accademia and about the same to Duomo. I would stay here again if I come back to Florence.

  • 27th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


This place seems to be good for other Italians who want to get away for the weekend, but not so good for international travelers. There is rarely staff on site so you should consider yourself lucky to get checked in in a timely manner. There are no lockers, only one locked room, which only the staff (rarely on site) can open. Internet is spotty, worked about half the time. I'd reserved a 4-bed ensuite. got a 5 bed with no bathroom. There are two toilets and showers for 4 rooms, some 20 beds


Great location, good staff, clean. Bathrooms were a little awkward, and bed was a bit uncomfortable. But would recommend!


The hostel have great localization but the receptionist does not work during the work time - sometimes I saw many people smoking inside the hostel and there was any staff to prevent that. The toilets is not clean and the rooms neither. The doors of rooms do not have key, so anyone can enter inside of your room. The wifi is terrible, it is impossible to use during all the day, just between 12 am to 7 am.


Nice place, well located, good staff, just the bed was old and a little unconfortable.


Great Staff, odd but clean rooms, clean sheets, clean bathrooms, good showers, wifi, good bed, a small but usable common space, a nice kitchen, and a great location (10 minutes to the train station - less than 5 minutes to the Duomo). I strongly recommend this hostel if you are visiting Florence.


Three of the girls got bed bug bites... sooo basically it's worth it to invest a little more money at a nicer place. Guy was nice, great location, but I can't really look past the mites situation.

  • 14th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

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