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The Queen's Reviews

Via Cavour, 15, Firenze, Florence, Italy

Reviews & Ratings Explained


205 Total Reviews
  • 81%Value For Money
  • 64%Security
  • 96%Location
  • 80%Staff
  • 68%Atmosphere
  • 64%Cleanliness
  • 67%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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This place seems to be good for other Italians who want to get away for the weekend, but not so good for international travelers. There is rarely staff on site so you should consider yourself lucky to get checked in in a timely manner. There are no lockers, only one locked room, which only the staff (rarely on site) can open. Internet is spotty, worked about half the time. I'd reserved a 4-bed ensuite. got a 5 bed with no bathroom. There are two toilets and showers for 4 rooms, some 20 beds


Great location, good staff, clean. Bathrooms were a little awkward, and bed was a bit uncomfortable. But would recommend!


The hostel have great localization but the receptionist does not work during the work time - sometimes I saw many people smoking inside the hostel and there was any staff to prevent that. The toilets is not clean and the rooms neither. The doors of rooms do not have key, so anyone can enter inside of your room. The wifi is terrible, it is impossible to use during all the day, just between 12 am to 7 am.


Nice place, well located, good staff, just the bed was old and a little unconfortable.


Great Staff, odd but clean rooms, clean sheets, clean bathrooms, good showers, wifi, good bed, a small but usable common space, a nice kitchen, and a great location (10 minutes to the train station - less than 5 minutes to the Duomo). I strongly recommend this hostel if you are visiting Florence.


Three of the girls got bed bug bites... sooo basically it's worth it to invest a little more money at a nicer place. Guy was nice, great location, but I can't really look past the mites situation.

  • 14th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

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