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The Queen's Reviews

Via Cavour, 15, Firenze, Florence, Tuscany, Italy

Reviews & Ratings Explained

74%

Rating
147 Total Reviews
  • 80%Value For Money
  • 75%Security
  • 95%Location
  • 74%Staff
  • 65%Atmosphere
  • 71%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Amazing hostel. ..

  • 22nd Mar 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 31-40
  • (1 review)


74%

The staff is so friendly !

  • 19th Nov 2013
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Male, 18-24
  • (1 review)


46%

Like living in someone's big apartment, with 3 bedrooms. Only ONE bathroom (1 room with 1 toilet, 1 shower) for the entire hostel to share! You can walk into any of the bedrooms without a key. All the windows were left wide open during the day with no screens and I woke up with a bunch of mosquito bites. Bed sheets and blankets were itchy. Location was good, very close to all the sites and museums, as well as Santa Maria Novella train station.

  • 3rd Nov 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Amanda, you Book a structure with 2 bedrooms and beautiful well written information, you can close the windows as well as you, the sheets are always clean and there are no mosquitoes in November. thanks

57%

The kitchen was small and often trashed. It was the only sitting area with a tv at the end of the table. The reception closes at 8 unless you tell them otherwise (two poor girls were banging on the reception door for quite awhile). I woke up every night itching and had spots all over my arms, feet, and legs. Pretty sure they were flea bites. Very noisy rooms right above the street. The rooms were dark and there want much light for some beds. I was never able to get on the wifi.

Owner Comment (Hide)
Kitchen trashed cause nobody respect the lock out time. So we clean and after two minutes it was used again from somebody . It's only depends from what kind of guests you find ... The reception close at 22. And the staff you find maybe was tired. Sometime the staff is very busy ... Sorry but we are in the city center and during the week end can be noisy if you sleep in the dorm you booked.



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