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The Secret Garden Quito Reviews

Calle Antepara E4-60 y Los Rios, Sector San Blas, Quito, Ecuador

Reviews & Ratings Explained

86%

Rating
1209 Total Reviews
  • 84%Value For Money
  • 81%Security
  • 89%Location
  • 88%Staff
  • 90%Atmosphere
  • 85%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Great rooftop terrace Great staff, helpful and kind Common areas close too early and there is nothing available walking distance to do in the evening


94%

good location in old town. the roof top is amazing and just perfect to meet people. also during the day there is a nice atmosphere if you just want to chill. good drinking deals and daily meal is good as well. downstairs at the tourist agency you can book tours for good value. we went to cotopaxi and it was definitely worth it!


31%

I do not recommend staying here. The staff was very unwelcoming upon arrival. Did not offer breakfast when it was supposed to be included. The bed were very uncomfortable. The floor in the room was breaking. The bathrooms smelt horrible and were not clean. I cannot speak for the hot water as I chose not to shower due to the uncleanliness and the shower head hanging by wires. The common space was very small and little interaction. Needless to stay we found a better hostel for the same price.

  • 24th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


80%

Nice hostel with a 5th floor terrace (stairs are a bit of a killer) that has a great view of the old city. Location is ok, but airport and bus terminals are not nearby, you use taxi's. Good travel service on main floor w awesome staff. Some negatives, no locks on dorm doors, some of the lockers were broken; lack of bathrooms/showers; bar/common area was shut down at 11pm even if you're being quiet; bar prices are on the high side. Fixed fare taxi's outside cost more than metered ones.


69%

A nice concept and generally good. The terrace has an amazing view and is great for meeting people. Relies on volunteers too much and means the service is inconsistent. We had a terrible evening with the evening meal at the hostel, the end result was that we were told we wouldn't be charged for two meals but hey presto when we came to check out the meals were on our bill and the individual on the counter didn't believe my story and the staff that were on that night were 'unavailable' :(


63%

We stayed here in January/February, we had a lovely dorm, bit of a trek to get to the dorm, up and down stairs, bit like a labyrinth. It's also quite annoying that the reception is up at the rooftop bar which is 5 floors up or something. Lovely views from the rooftop bar, loved the ponchos too. Breakfast was ok, bit pricey for what you get, great little outlets in the bar for charging too.


100%

The Secret garden is for sure a great choice for Quito. Top location, close to everything, great terrasse with a 1 million $ view. One thing very nice, the wi-fi is not available on the terrasse, you just have to exchange with people instead of your phone. Hasta pronto Secret Garden!

  • 18th Jan 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 41+
  • (1 review)


57%

The bad: not many common areas, wifi only works in a small area where there's not enough places to sit for everyone, they close this area at 23:00, even if you're quite you can't stay there, staff is rude.. Overpriced, no breakfast, only coffee.. The good: nice tarrece area with good views of the city, clean and good beds..


97%

Can be a little noisy on a Friday night but fun and friendly, really helpful staff and a fun vibe.


69%

Not bad but nothing special. The roof bar area is nice but the same as other hostels And freezing at night - they do provide a few warm ponchos! After 4 nights here I stayed at Revolution Hostel which is about 5 blocks away and much, much nicer!


94%

I enjoyed my 5 nights at the Garden. I was only planning on being there 2-3 nights but ended up doing more tours out of there. The travel agency on the lower level of the hostel is very easy to work with, highly recommend them. The rooftop terrace was a great place to meet people from everywhere. I'm still meeting up with people I met last week in other places I'm going. Proximity is good, or $4 cab ride to the Mariscal district The only negative were the cold showers. Great place though.

  • 14th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


80%

Our first hostel of this adventure. Geared towards a social crowd. Lots of interaction. Good reasonable meals. Our room lacked a window. Room D3


100%

Stayed in the double room with bathroom included. Great value for money and very good location. Best part of the hostel is the roof top terrace with an awesome view of the city. Staff is great and provide breakfast and dinner per request. Loved this hostel and would definitely stay here again.


80%

Really liked this hostel - great location (right by down town and the city), rooms were a good size with comfy beds, showers were good enough, and a few social areas. Best thing is their balcony terrace - could stare at that view all day! And they provide home cooked dinners which are delicious! Only negative is everything closes at 11pm, so you either have to go out or you have to go to bed. But other than that would really recommend!


100%

Loved this hostel! Clean rooms, nice staff, good food, great views and great location. Get used to climbing stairs!


83%

Stayed at the Secret Garden for a few nights. We had a double room which was downstairs. The problem was that it is right next to the gate where everyone walks in and out. So it was super loud at night.


97%

Loved the music you guys were playing every night on the terrace. You should really consider creating a playlist on spotify so people can follow you :)

  • 4th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 25-30
  • (1 review)


97%

The view from the bar is what makes this hostel special and worth staying at. Other good points are the comfy beds, lights at bed spaces, good breakfast (costs extra) great English speaking reception staff and great travel agents. Bad parts were the cleaner noisily coming in at 7.59 am, the night guard coming into the dorms without knocking and no explanation why and the disorganised breakfast service ( we constantly had to go and ask for missing items, including cutlery)


80%

This is a fun hostel with outstanding views from the rooftop terrace/ restaurants. Breakfast and dinner is offered at reasonable prices with coffee and tea free all day. Best showers are on the 2 nd floor. The staff is lively and helpful. There are a lot of stairs, so if this is a problem for you, this is not the place for you. For me, the hike to the terrace was worth it. Loved the Secret Garden. Great location for viewing the historic center.

  • 3rd Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


89%

Nice room with two single beds and in room toilet. Only had to share the shower. Good value for the money. Room is a bit noisy sec to proximity to stairway and echo in the hallway but no complaints. Still worth it!


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