- Indonesia, Female, 31-40
- Novice Nomad
- 1 review
Hostelworld confirmed a succesful reservation. Unkkown to me a suprise email was sent by the hotel on arrival day about reservation problem and my room will be given away if no contact is received before 18.00. Arrival time I submitted was after 23.00. When access to internet are limited during travel, after a long day with tight schedule, I end up showing up at the hotel at 01.00 in the morning with no room, no public transport, in the rain. No advice of available hotel given, no compensation.
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