Group Booking Terms and Conditions
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
BOOKING CANCELATIONS: 3 Months before stay date - 90 % back, 1 Month before stay date - 60% back, 2 Weeks before stay date - 30% back
1 Week before stay date - 0% back
Check in times: 14H00, Check out times: 10H00
Additional Terms and Conditions
CHILD POLICY: We regret but we do not take any children under the age of 8, as The Surf Shack is not adequate nor safe for children under the age of 8. This policy is in place because of staircases, balconies, glass tables, the open pool area and lastly for avoiding unwanted noise which could bother other guests. Children between 8 years of age till 13 years are charged a fee of R150.00 per person, if staying in a room which can accommodate them with parents.
The Surf Shack will not be held liable for any injury, that a cures on the premises, and do not take any responsibility for any one's child on the premises!
We are sorry that we have to enforce this policy but it is for everyone's best interest while staying at The Surf Shack.
The following group types are <em>not</em> accepted by this hostel: <strong>Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Cultural Group</strong> If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel.
General Group Booking Terms
- The booking deposit is non-refundable
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