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15A-17A , First Floor, Jalan Balai Polis, Kuala Lumpur, Malaysia

Reviews & Ratings Explained

76%

Rating
426 Total Reviews
  • 75%Value For Money
  • 75%Security
  • 83%Location
  • 77%Staff
  • 75%Atmosphere
  • 75%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Perfect. Nice extras like coffee, roof top bar.


77%

Good place to stay. Hostel itself is safe, only neighborhood looks suspicious because of homeless people but I had no problem there. Hostel is clean and has great lounge bar on the rooftop. I had small but good room for two people, with a/c. Only problem was that it was not possible to open windows. Maybe because of security. Front door are always locked, so you need to ring and they will open you. No problem with it. Location is really excellent, 5 minutes from train station, next to Chinatown.


80%

Location is good. Close to KL centra, one stop away if take LRT. It's easy to take free shuttle bus to LCCT, the Twin Tower. Staff are kind and helpful. 24!hrs is really good.


71%

Good place to stay with 24 hour staff and check in. Nice lounge to meet other people. Cafe on roof terrace. Luggage room. Beds were comfortable, but no mattress protectors so had a scuzzy feel. Rooms very basic, but good a/c.


60%

A bit disappointed by this hostel, nothing extremely bad to say but didn't feel welcome at all, reception staff was a bit rude, common place missed some "family" feeling. Good location close to the Chinese area and close to the subway station.


94%

Amazing hostel with nice bar at the roof top where you can drink something or simply stay & work on a laptop. Always quiet, clean and with very friendly staff. Wi-Fi was not so fast at daytime but I recommend always just to buy a Maxis Hotlink 4G SIM. The location is just amazing, only one station from KL Sentral + near China Town, Central Market and the start station of GoKL (purple line) free bus.


80%

really very friendly staff especially sam and sandy are very friendly however mr.sam is the star of hospitality and very friendly person. He volunteerly assists and also provide good guidance time and again with smile. cleaning staff are simply very good, they used to focus on their work. As a human resource manager, i need to pat on the back of management,staff and also i really enjoyed a stay with you guys. keep it up your worldly service.my family joins with me to extend this compliments.sam


100%

Keep the good work for the traveller big thanks👍


66%

Room smelled a bit of sweat because there were a lot of people in it and the AC could not be set to another temperature. Cool roof terrace, friendly and helpfull staff and close to public transport


54%

I realised once I left that I was overcharged for my stay WiFi was spotty. 3rd floor bathrooms need an overhaul. Hostel is no smoking yet staff smoke in the stairs.


91%

Very nice hostel. Rooms and toilet clean. Great bar on the top of the hostel to have few drinks and chat with friends.


63%

The hostel is on second floor. Guests will not have access and need to ring bell every time enter the hostel. Need to take off shoes in the entire hostel but the floor is not very clean. The first day I arrive the staff told me there is breakfast before 11am but the next morning different staff told me breakfast is only coffee and tea which is serve 24 hrs. Seriously? if there is no breakfast then don't tell me there would be. The sound prove was terrible, I could hear door bell ringing in 3am.




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