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The Travel Hub Reviews

15A-17A , First Floor, Jalan Balai Polis, Kuala Lumpur, Malaysia

Reviews & Ratings Explained

88%

Rating
331 Total Reviews
  • 90%Value For Money
  • 91%Security
  • 88%Location
  • 88%Staff
  • 87%Atmosphere
  • 88%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

It's definitely one of the best hostel experiences I've ever had and it was thanks to the staff, specially Michael, which is such an asset to the place. The hostel itself it's very big and the 8 bed room was quite spacious and silent, given than the beds have a wooden frame (against the metal frame of the 12 bed room) so it's was definitely awesome. Plus, it is pretty pretty clean. The Travel Hub lounge it's even awesome-er and it will be even better when it's finished. Loved my stay.


100%

The place was clean and had a good vibe.

  • 4th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


97%

I stayed in a private room so my review and experience is based on that. The staff are quiet friendly and helpful. The bathrooms are shared but are clean and have a good water pressure and hot water (not that you needed it much). Air con was good inside the room and inside the building. They have a bar area upstairs with a pretty nice view of the city and a nice place to meet other travellers for a drink. Saturday nights is the BBQ night with free food and a good way to meet other travellers ove

  • 29th Nov 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


100%

Public transport nearby. Many food outlets and Petaling street shopping are very close. Safe place and friendly staff. Sam was very helpful.


91%

The Travel Hub is a fantastic place to stay in KL. For people who have just arrived, about to leave or visiting for the sights, it is ideally located. It's set between the monorail and the metro system so you can get anywhere in the city with ease. On top of that, it's a two minute walk from the bustling Chinatown market where you can buy delicious and cheap food. The hostel is clean and the staff are fantastically welcome. I highly recommend a trip to the rooftop bar to meet Captain Morgan.


100%

It is a very special place, with a good vibe and it has always incredible surprises, made to get great place from all over the world together for a good time!


66%

The staff need to be more welcoming and willing to talk to the guests. The entrance doesn't seem safe, I quite often arrived to the hostel where the door had just been left open.


94%

The travel hub is well located in China town near the metro and the bus terminal. As well as central market and lots of great places to eat. The staff were very friendly and helpful and even put on a free BBQ on the Saturday night. We stayed here twice while in KL and would definitely recommend it.


66%

The room floor and toilets are clean but I was bit by bedbugs and killed three in my room...Thay should sanitize the bed more often.


63%

Good location for access to public transport, other than that not much to shout about. Staff friendly enough, but it is pretty basic. The rooms and bathrooms through the door on the right at the top of the stairs are vastly better than the other rooms. If I were to stay there again, I would try and book one of those instead.


89%

If you want a great location near Chinatown I would definitely recommend this hostel. Clean, efficient and nice.


100%

These hostel was my best experience with hostels ever. It is just a few minutes away from the monorail so the location is perfect, there is no noise. It is located right next to the China town. Rooms where so pretty and comfortable, we took a room for three girls and it was just perfect. The staff itself couldn't be better. Lady that owns the hostel threw a barbecue party on the roof and it was super fun. There was even a contest in eating strange local food :) Definitely the best!!

  • 20th Sep 2014
  • Novice Nomad
  • Anonymous
  • Croatia
  • All Female Group, 18-24
  • (1 review)


77%

Bathrooms weren't very clean and it was very noisy with doors banging, very loud conversations and shouting until very late. The dorm beds creaked so whenever someone moved around it made a lot of noise.

  • 14th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


86%

I picked the room to myself, small but adequate and clean. Close location to everything. Would recomend to stay here.


80%

Love coming back to this place.


71%

hostel was ok, but staff was not very friendly and gave wrong information about Taman Negara (they said in September is high season and we would have trouble finding an accommodation if we don't book beforehand, which was absolutely not the case!), another staff member seemed to be on drugs


89%

Wonderful stay, great staff, great location, great tours! Thank you!


91%

Really good value hostel, spotless, situated in china town and it's at walking distance from all the main attractions. There's a nice roof top where you can have your free breakfast every morning.


83%

A special thanks to Sam and Mustafa for making my trip completely worth while! These two staff members went above and beyond my time there- they gave their personal time to show me and a friend around the city and the waterfalls since there wasn't enough people for an official tour through the hostel. No need for them to do that, but they did just because they wanted to help!


100%

Great place, a short stroll from the monorail station and the markets.


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