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The Urban Age Reviews

130/6 Silom soi 8, Silom Rd., Bangkok, Thailand

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The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of The Urban Age

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66%

I wasn't quite sure how this hostel has such a good rating on Hostelworld. On the plus side, it has a great location and the staff were friendly. However our room was disappointing. It felt old and uncared for, poorly lit and with no character or charm. There was no top sheet provided, only a rough and uncomfortable blanket. It was also a long haul to get there up 4 flights of steep stairs. I can't blame the staff at all, the hostel is just in dire need of a renovation.


96%

Really liked our stay there and the staff is great! It's also handy that there's a common area downstairs and you can help yourself to some coffee & tea.


53%

I was very unimpressed by this hostel. The dorm room we were in was best described as dingy. The AC was off during the afternoon, so it was blazing hot on the 6th floor. It was loud at night; there were cockroaches on the ground floor; the bathrooms felt used and unclean.

  • Novice Nomad
  • 27 Jan 2012
  • Anonymous
  • USA
  • Mixed Group 25-30
  • (3 reviews)

Owner Comment (Show)
Dear guest, We are completely surprised by your review. During your stay, you seemed to be happy and satisfied. We are not sure what the word 'dingy' you had described. The dorm is known for the brightness of the room. If you feel the room is not bright enough, you can turn on the light (our staff had informed you). The room is clean and all beds are ready made for you. As you were travelling in group of 5 people, you took the whole room of our 6-bed dorm. During your stay, all of you went out in the early afternoon and came back late evening, so it was no point turning on the air-con when no one was in the room. We are amazed when you said 'it was loud at night'. Our staff reported that there was no noise or anything during the night from other rooms and outside. We are known for peace and quiet hostel. The cockroaches you found on the ground floor was already dead. It came from the outside drainage system and we have pest control regularly. Toilets are clean daily and frequently. Sincerely yours, Urban age

76%

Nice quiet place with very friendly and helpful staff. Location is useful in terms of shopping, eating and getting the skytrain. Wifi is pretty quick and they have a computer for anyone without a laptop. Price is good compared to most places but not the best hostel in the world by any stretch as there is no common room/bar/tv room/kitchen and this part of town isn't known for its tourist spots. the street markets are pretty cool though

  • Novice Nomad
  • 25 Jan 2012
  • Anonymous
  • Ireland
  • Male 25-30
  • (2 reviews)

Owner Comment (Show)
Dear guest, Thank you for your review. Our common room is downstairs and we saw you sat in it almost every day during your stay. We admitted that we do not have kitchen and bar area because there are plenty of tasty and reasonable-price food on the main street. We are located in the business area which surrounded by shops, restaurants, markets and transportations. Regards, Urban age

86%

staff are amazing. good english and extremely helpful. will answer every question you have. great location for jumping off to various point of the city. i stayed in the 6 room door then a night in the 2 single bed room. you can surely find a nicer hostel but you will not find nicer staff and bang for buck. will stay again if i go back to bangkok


96%

The hostel was great! The staff was extremely helpful, friendly and professional. The rooms were incredibly clean, no signs of bugs at all, and the location was perfect, not in the hub of everything tourist, but around market areas and near the Sky Rail.


100%

I love this place. The owner and staff are good people. They are willing to help you with anything at anytime. To be honest, I don't understand how they manage to be so nice. If I owned a hostel, I'd probably be unable to do so. I have stayed at this hostel more than once, and I have to say that I always have an amazing stay. Every time that I have stayed here, the staff helped me plan my time in Thailand.

  • Novice Nomad
  • 14 Jan 2012
  • Anonymous
  • USA
  • Male 25-30
  • (3 reviews)


80%

I agree that some things seemed old, and the bathrooms were lacking soap and, at times, toilet paper.There is a good market right outside and down the road, I think Silom 6. If you can ignore all the people trying to persuade you into the ping pong show, you will have a good time. I have to say this was overall an enjoyable place to stay because of the location. In Bangkok you shouldn't spend all your time in the room. check out weekend market and khao san road!!

Owner Comment (Show)
Dear guest, Thank you for your review. We are glad you enjoyed your stay with us. We regularly checked refilled soap, shampoo and toilet papers several times a day. It can be run out when bathrooms are very busy. Next time, please feel free to let us know if it runs out, so that we can refill straightaway. For our area (Silom), it is the main CBD and there are many local markets nearby and public transportation. It is safe. No one will bother you on the street except there is only one street which you might have accidentally happened to walk into it. If it happens again, please ignore all those touts. You can simply say 'no' and they will walk away. All the best, Urban Age

80%

Hostel was in good place near bts station and staff were extremely friendly and helpful. Rooms were big and comfortable only thing is that in the 10 bed dorm the bed which is right from the door squeeks really badly. Otherwise hostel was great because they had much info about thailand and bangkok and also a little info about the scams in the area. And the most important thing, they had warm showers.

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • Finland
  • Male 18-24
  • (3 reviews)

Owner Comment (Show)
Dear, Thank you for your review. We will get the bed that is squeaky fixed rightaway. Also, for your information, our dorm is 6-bed dorm, not 10-bed dorm. Enjoy your trip, Urban age

86%

The staff are friendly and helpful. We enjoyed our stay in Urban Age Hostel mainly because of them! Thank you for your hospitality.

  • Novice Nomad
  • 03 Jan 2012
  • Anonymous
  • Singapore
  • All Female Group 25-30
  • (1 review)


80%

A good place for backpackers. Tidy facility with all basic required things. Nice and co-operative staff. Situated at Good location.. easy reach to Train / bus / taxi services. Having market just next to the Hostel which is opened till late nite... Thanks Urban Age!! :)

  • Novice Nomad
  • 02 Jan 2012
  • Anonymous
  • India
  • Male 25-30
  • (1 review)


100%

I enjoyed my stay very much! It is located in the centre of the city, MRT and skytrain station are in 5 mins walk. One of the highlight is the kind hospitality of their staffs. They gave us a lot of useful info. of where to go and what to do in New Year Eve. There is a lovely lobby providing free coffee & coca, u can meet other travellers as well. My friend had problem with her passport and she had to stay over there for some extra nights, the kindful help form the staff were highly appreciated.

  • Novice Nomad
  • 31 Dec 2011
  • Anonymous
  • Hong Kong
  • Female 18-24
  • (1 review)


93%

The management is very hospitable and helpful. We really appreciated the welcome at 2 am (which is when we arrived at the hostel) and directions to places in Bangkok.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • India
  • All Male Group 18-24
  • (2 reviews)


90%

This hostel is in a very central and convenient location. You can easily ride the skytrain (only 5 minutes away) and see all the sights in the city for cheap (no taxis necessary). It's also in a very lively fun location. The night markets open up each evening and there are tons of good bars, restaurants or massages (legitimate ones) nearby. The staff was also incredibly helpful, friendly and spoke great English. We asked many questions and they were always great at offering opinions and advice.


73%

Location was the best part. Cleanliness was not amazing but doable. The staff is friendly. They don't have any free computers, just free wi-fi. They should however get a printer so travelers could print things if they need it. All-in-all it was ok.

  • Novice Nomad
  • 22 Dec 2011
  • Anonymous
  • USA
  • Male 25-30
  • (2 reviews)

Owner Comment (Show)
Dear guest, We offer first 5 min free on the hostel computer and after that is THB 1 per minute (3 cents/min) which is a very reasonable price. We do offer free wifi /internet signal as these days there are many guests who have smartphones or laptop. From what we knew, as you wanted to print quite a number of pages. So, we suggested you to print from a proper printing shop nearby (3 mins walk from our hostel) and they also offer reasonable price too. Regards, Urban age

83%

Staff was very friendly. Unfortunately the building itself wasn't that great. the room is on the fifth floor and the building is a tad dumpey. The shower was also so so. But then again it was the cheapest in the area. Across the street HQ was better but a tad more expensive.

  • Novice Nomad
  • 21 Dec 2011
  • Anonymous
  • USA
  • Male 31-40
  • (4 reviews)


73%

The Urban Age is a nice enough place with a slightly downtrodden appearance. The bed felt like I was sleeping on a ribcage. Security is over-the-top as the front door was locked at almost every hour of the day, even when staff was at reception. Mixed dorm on the 6th floor without a lift makes for a nice workout and a painful reminder in case you forget something in the room. Staff is friendly enough. OK location with small walk to BTS through Patpong area, very crowded.

  • Novice Nomad
  • 21 Dec 2011
  • Anonymous
  • USA
  • Male 25-30
  • (2 reviews)

Owner Comment (Show)
Dear guest, Thank you for your review. The dorm bed that you slept on the cage. To be exact, you were quite tall (2M) and our bed is the size of 3 feet 6 inches width x 6 feet 8 inches length which is the standard single size sold in Thailand. Even though many guests said our bed is big, were worried that you were uncomfortable due to your height. And to walk to the nearest skytrain BTS station (Saladaeng), you can simply walk on Silom road, no need to pass the crowded street like Patpong area. It was only 3-4 mins to the skytrain. Sincerely yours, Urban age

93%

Very central and close to the Skytrain (ergo the rail network)

  • Novice Nomad
  • 20 Dec 2011
  • dunedinite
  • New Zealand
  • Male 18-24
  • (6 reviews)


83%

A really good hostel in a nice area that's easy to reach by skytrain! The staff was really helpfull and always asked about our plans and try to help us making it even better! There's not a real lounge area so it's a bit harder to meet up with people. Although if you're in the mixed dorm it should be fine. Thanks for the stay :D

Owner Comment (Show)
Dear guests, Thank you for your nice review. We are trying our very best to ensure all guests have a pleasant stay and if they need any help, we are happy to assist ^--^ Maybe you have forgot that you were sitting in our lounge area and talking to us and other guests for quite a while in some evenings during your stay:) Hope to see you again and all the best, Urban age

83%

Nice location near a Skytrain stop (Sala Daeng) and the Patpong Night Market. Bathrooms consisted of two shower stalls and a toilet on floors 3, 4 and 5, each leading into the hallway, which was slightly weird and not very private. Hostel had one computer to use (only the first 5 minutes were free; after that they charged), and they didn't have a printer (this was extremely annoying since there was no convenient internet cafe nearby). Dorm beds were okay, but no electrical plugs near upper bunks

Owner Comment (Show)
Dear Guest, Thank you for your review. The bathrooms in our hostel are shared. There are doors and can be locked, so it is very private and safe once you are in there. For computer, our computer in the hostel has been hardly used because nowadays many guests have their own laptops and smart phones. We provide free wifi 24 hrs. For the printer, there are printer shops/internet cafes nearby (only a few mins walks from the hostel). We have already checked with our staff and we found that you did ask for the printer at 11 pm which the shops are already closed. We explained to you that we can print it for you the next day but you left very early on that day. For the electrical plugs in the room, there are. You can see them from the bottom of your bed. Next time if you have any special request that you need during your stay, please come to talk to us directly so that we can make your stay pleasant. Regards, Urban age

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  • Overall Rating
  • From 57 ratings
  • 76%Character
  • 84%Security
  • 89%Location
  • 94%Staff
  • 71%Fun
  • 79%Cleanliness

Latest Review

  • 06 Feb 2012 (66%)
  • I wasn't quite sure how this hostel has such a good rating on Hostelworld. On the plus side, it has a great location and the ...
  • Read more...
  • chasingsummer , Couple , 18 reviews , USA

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