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The Urban Age Reviews

130/6 Silom soi 8, Silom Rd., Bangkok, Thailand

Reviews & Ratings Explained

82%Overall Rating

From 59 ratings
  • 74%Character
  • 82%Security
  • 88%Location
  • 95%Staff
  • 75%Atmosphere
  • 75%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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87%

Best staff, all love to them. First day we arrived, tired after a long train trip, they gave us good tips and advice of what to do. They always made sure that we were fine and had what we needed. Left for Kho Samui for a couple of days, and coming back to Urban Age was like coming home. The place to stay if you're on Bangkok.

  • Novice Nomad
  • 05 Feb 2012
  • Anonymous
  • Sweden
  • All Female Group 18-24
  • (8 reviews)


83%

Very convenient location, near to BTS & MRT stations, Patpong night market, morning market, business area and eating places. It's quiet and cosy. Owner and her father very thoughtful and friendly, readily offered assistance to us on transportation needs and food (some of us are vegetarian, had to find suitable food for them here).

  • Novice Nomad
  • 04 Feb 2012
  • Anonymous
  • Malaysia
  • Mixed Group 31-40
  • (1 review)


80%

Nice hostel for a few nights in the new town. Within a still-walking distance from the main railway station (45 mins) which is good if you plan to catch the 5 AM train to Kanchanaburi and don't want to pay for a taxi. You have some amount of free coffee downstairs which is nice. Staff was pretty friendly and helpful.


53%

I was very unimpressed by this hostel. The dorm room we were in was best described as dingy. The AC was off during the afternoon, so it was blazing hot on the 6th floor. It was loud at night; there were cockroaches on the ground floor; the bathrooms felt used and unclean.

  • Novice Nomad
  • 27 Jan 2012
  • Anonymous
  • USA
  • Mixed Group 25-30
  • (3 reviews)

Owner Comment (Show)
Dear guest, We are completely surprised by your review. During your stay, you seemed to be happy and satisfied. We are not sure what the word 'dingy' you had described. The dorm is known for the brightness of the room. If you feel the room is not bright enough, you can turn on the light (our staff had informed you). The room is clean and all beds are ready made for you. As you were travelling in group of 5 people, you took the whole room of our 6-bed dorm. During your stay, all of you went out in the early afternoon and came back late evening, so it was no point turning on the air-con when no one was in the room. We are amazed when you said 'it was loud at night'. Our staff reported that there was no noise or anything during the night from other rooms and outside. We are known for peace and quiet hostel. The cockroaches you found on the ground floor was already dead. It came from the outside drainage system and we have pest control regularly. Toilets are clean daily and frequently. Sincerely yours, Urban age

73%

I can not put this hostel in my list of favorites. I feel like we could have gotten more for our money. The location is great and the staff were also great and very helpful. The rooms just are not really that great and its not the kind of place that I look forward to coming back to after a long day of sightseeing. It is right next to the night market so if you want to take in a lady boy show or whatever else you can. Stay away from the ping pong show whatever you do. Its a big scam!

  • Novice Nomad
  • 25 Jan 2012
  • Anonymous
  • USA
  • Female 25-30
  • (4 reviews)


77%

Nice quiet place with very friendly and helpful staff. Location is useful in terms of shopping, eating and getting the skytrain. Wifi is pretty quick and they have a computer for anyone without a laptop. Price is good compared to most places but not the best hostel in the world by any stretch as there is no common room/bar/tv room/kitchen and this part of town isn't known for its tourist spots. the street markets are pretty cool though

  • Novice Nomad
  • 25 Jan 2012
  • Anonymous
  • Ireland
  • Male 25-30
  • (4 reviews)

Owner Comment (Show)
Dear guest, Thank you for your review. Our common room is downstairs and we saw you sat in it almost every day during your stay. We admitted that we do not have kitchen and bar area because there are plenty of tasty and reasonable-price food on the main street. We are located in the business area which surrounded by shops, restaurants, markets and transportations. Regards, Urban age

87%

staff are amazing. good english and extremely helpful. will answer every question you have. great location for jumping off to various point of the city. i stayed in the 6 room door then a night in the 2 single bed room. you can surely find a nicer hostel but you will not find nicer staff and bang for buck. will stay again if i go back to bangkok


80%

Bathrooms were awful and scarce. The staff were extremely extremely helpful though and had a lot of tips on what to do and see in the city. The location is a little far from the backpackers area and main temples but the metro station is easily accessible.

  • Novice Nomad
  • 17 Jan 2012
  • Anonymous
  • Canada
  • Female 18-24
  • (2 reviews)

Owner Comment (Show)
Dear guest, During your stay, we had informed you that our housekeeping was away. We had no housekeeping at that time. We tried to outsource others, but there was none. So, as an owner, i did both of housekeeping and managed all operations at the same time. As a result, i might had overlooked the bathrooms. Now, our housekeeping is back to work as normal and the cleanliness is what we care always. Sorry for this inconvenience. Regards, urban age

97%

The hostel was great! The staff was extremely helpful, friendly and professional. The rooms were incredibly clean, no signs of bugs at all, and the location was perfect, not in the hub of everything tourist, but around market areas and near the Sky Rail.


100%

I love this place. The owner and staff are good people. They are willing to help you with anything at anytime. To be honest, I don't understand how they manage to be so nice. If I owned a hostel, I'd probably be unable to do so. I have stayed at this hostel more than once, and I have to say that I always have an amazing stay. Every time that I have stayed here, the staff helped me plan my time in Thailand.

  • Novice Nomad
  • 14 Jan 2012
  • Anonymous
  • USA
  • Male 25-30
  • (4 reviews)


80%

I agree that some things seemed old, and the bathrooms were lacking soap and, at times, toilet paper.There is a good market right outside and down the road, I think Silom 6. If you can ignore all the people trying to persuade you into the ping pong show, you will have a good time. I have to say this was overall an enjoyable place to stay because of the location. In Bangkok you shouldn't spend all your time in the room. check out weekend market and khao san road!!

Owner Comment (Show)
Dear guest, Thank you for your review. We are glad you enjoyed your stay with us. We regularly checked refilled soap, shampoo and toilet papers several times a day. It can be run out when bathrooms are very busy. Next time, please feel free to let us know if it runs out, so that we can refill straightaway. For our area (Silom), it is the main CBD and there are many local markets nearby and public transportation. It is safe. No one will bother you on the street except there is only one street which you might have accidentally happened to walk into it. If it happens again, please ignore all those touts. You can simply say 'no' and they will walk away. All the best, Urban Age

80%

Hostel was in good place near bts station and staff were extremely friendly and helpful. Rooms were big and comfortable only thing is that in the 10 bed dorm the bed which is right from the door squeeks really badly. Otherwise hostel was great because they had much info about thailand and bangkok and also a little info about the scams in the area. And the most important thing, they had warm showers.

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • Finland
  • Male 18-24
  • (3 reviews)

Owner Comment (Show)
Dear, Thank you for your review. We will get the bed that is squeaky fixed rightaway. Also, for your information, our dorm is 6-bed dorm, not 10-bed dorm. Enjoy your trip, Urban age

87%

The staff are friendly and helpful. We enjoyed our stay in Urban Age Hostel mainly because of them! Thank you for your hospitality.

  • Novice Nomad
  • 03 Jan 2012
  • Anonymous
  • Singapore
  • All Female Group 25-30
  • (1 review)


80%

A good place for backpackers. Tidy facility with all basic required things. Nice and co-operative staff. Situated at Good location.. easy reach to Train / bus / taxi services. Having market just next to the Hostel which is opened till late nite... Thanks Urban Age!! :)

  • Novice Nomad
  • 02 Jan 2012
  • Anonymous
  • India
  • Male 25-30
  • (1 review)


63%

There were 2 things going for the Urban Age: a) the female manager who was incredibly helpful and friendly, b) the location. It was smack bang in the middle, on Silom road, and it\'s a very close walk to the train station, and nice eating places. The hostel itself was a bit of a hole. You can get more for you money. The bed was hard. IT HAS A SHARED BATHROOM, which, despite being cleaned everyday, seemed to remain quite filthy. There is no elevator and an epic flight of stairs. Not the best..

  • Novice Nomad
  • 01 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Dear guest, Thank you for your review. As we stated clearly in the website, our bathrooms are shared. We have the routine of cleaning them every day and several times a day too. It is likely that you happened to use the toilet after some guests who might had left it untidy. We are sincerely sorry that our housekeeping overlooked at that time:( In the future, please feel free to notify us on the spot so we can get it cleaned straightaway. As we stated earlier, our bed is not a soft sunken one. We have just installed new beds/mattress. It is firm and support your back:) Due to the structure of the building, we do not have elevator. We intended to provide you the room on lower floors (subjected to availability) but it was already booked out because of the new year period. Our stairs are quite low, so you get to the higher floors fast. Our staffs always assist every guests in luggage carrying though. Positively, it is a good way to keep fit while traveling ^--^ Sincerely yours, Urban age

100%

I enjoyed my stay very much! It is located in the centre of the city, MRT and skytrain station are in 5 mins walk. One of the highlight is the kind hospitality of their staffs. They gave us a lot of useful info. of where to go and what to do in New Year Eve. There is a lovely lobby providing free coffee & coca, u can meet other travellers as well. My friend had problem with her passport and she had to stay over there for some extra nights, the kindful help form the staff were highly appreciated.

  • Novice Nomad
  • 31 Dec 2011
  • Anonymous
  • Hong Kong
  • Female 18-24
  • (1 review)


93%

The management is very hospitable and helpful. We really appreciated the welcome at 2 am (which is when we arrived at the hostel) and directions to places in Bangkok.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • India
  • All Male Group 18-24
  • (2 reviews)


90%

This hostel is in a very central and convenient location. You can easily ride the skytrain (only 5 minutes away) and see all the sights in the city for cheap (no taxis necessary). It's also in a very lively fun location. The night markets open up each evening and there are tons of good bars, restaurants or massages (legitimate ones) nearby. The staff was also incredibly helpful, friendly and spoke great English. We asked many questions and they were always great at offering opinions and advice.


73%

Location was the best part. Cleanliness was not amazing but doable. The staff is friendly. They don't have any free computers, just free wi-fi. They should however get a printer so travelers could print things if they need it. All-in-all it was ok.

  • Novice Nomad
  • 22 Dec 2011
  • Anonymous
  • USA
  • Male 25-30
  • (2 reviews)

Owner Comment (Show)
Dear guest, We offer first 5 min free on the hostel computer and after that is THB 1 per minute (3 cents/min) which is a very reasonable price. We do offer free wifi /internet signal as these days there are many guests who have smartphones or laptop. From what we knew, as you wanted to print quite a number of pages. So, we suggested you to print from a proper printing shop nearby (3 mins walk from our hostel) and they also offer reasonable price too. Regards, Urban age

83%

Staff was very friendly. Unfortunately the building itself wasn't that great. the room is on the fifth floor and the building is a tad dumpey. The shower was also so so. But then again it was the cheapest in the area. Across the street HQ was better but a tad more expensive.

  • Novice Nomad
  • 21 Dec 2011
  • Anonymous
  • USA
  • Male 31-40
  • (4 reviews)


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