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The Walrus Hostel Reviews

172 Westminster, Bridge Road, London, England

Reviews & Ratings Explained


1261 Total Reviews
  • 83%Value For Money
  • 86%Security
  • 93%Location
  • 94%Staff
  • 87%Atmosphere
  • 78%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The staff were brilliant and as I am a little older the bar was an ideal place to meet people. Also you receive 15% off the bar prices with your hostel stay. Lower marsh road is ideal as well as it has a good spread of culture


A good place to stay while you're visiting London. Really near the touristic area but also near the underground so you can go everywhere from there ! The staff was really nice and helpfull and the mood is perfect to chill out.


The staff was so friendly, and helpful. I left my keys at the hostel and was able to get them to send it right away back to the U.S. I was really worrying about the situation but they helped me relax and realize they'd be able to get them right back to me, so I greatly appreciate that! Also, they were able to help clean up the facilities very frequently when my roommate was sick, so they are on top of making sure it's a comfortable stay.


Overall I think this place is good value for money. Good general professionalism and cleanliness, new bathrooms, and near the centre of london! Great. But two of the lockers in my four bed dorm were broken. The place has a general feeling of being old. It is *very* close the the train line so: choose between fresh air with loud train noise, or quiet and stuffiness. Breakfast and desk only starts at 8am. So earlier it might be annoying to get your deposit on your lock.


The toilet/showers were disgusting. Otherwise, like any low budget hostel, just fine.


Very close to Big Ben. In a random area but the staff was great so it made up for that. Women's bathroom could use some updating. I really liked the atmosphere in the common space/bar area. The 22 person room was fine for 2 nights but it's difficult to sleep in because of people snoring and coming in at all hours of the night

  • 17th Sep 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


I was in a 10 person mixed dorm. Five of the other guests were Korean girls who let things dry on the bed ends. Since the room only had two small windows which did not open very well, it was very humid and took three days for a damp coat to dry. There was black mold on the upper walls and ceiling. I was informed by the manager, Alex, that the room was going to be renovated, and one of the bunks was going to be removed. Good news for the next guests. The staff was excellent and very helpful.


Great hostel if you're traveling and like meeting new people or mingling. If you're looking for peace and quiet or a secluded spot to rest, this is not the hostel for you. The staff were amazing, but the bathroom situation is tricky and it can take awhile to get up and out in the morning when the showers are busy. It's also very noisy because of the trains but the people and location are unbeatable!


The Walrus was great! The staff made it for me, honestly. They were (are) PHENOMENAL. Especially Alex and Michael, who are (I think) the morning guys? Anyways--super helpful, very kind and gracious. Primo staff. Good amenities--free breakfast, which was awesome. Great security. I stayed in the 22 bed room, which was a good--just noisy. Not a fault of the hostel. There are trains that run nearby so it can be noisy but bring ear plugs and you're fine. Cons--no power or light at each bed :(


freindly staff and close to everything!. very good value for money. only real downside is the trains were a bit noisy and there wasent many shower facilities to accomidate everyone. still would reccomend as its close to all attractions and close to public transport

  • 11th Sep 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


The staff were really helpful, and the hostel is in a great location in terms of proximity to London attraction, but it's next to the main railway lines going to/from Waterloo station so it's pretty noisy. I was a bit disappointed with the kitchen as a lot of plates, cups, bowls and other cooking equipment weren't properly clean, but that's not necessarily the hostel's fault but more so the people who have stayed there. Some of the showers could to with a bit of maintenance work too.


FULL REVIEW : STAFF: The staff were really nice, helpful and nice. FACILITIES: Wi-Fi, close to some major London attractions, breakfast(included, good) LOCATION: 5 min. walk to the London eye and BigBen, felt safe as a solo traveller (girl) ROM: okay and social, but not the best, it can be noisy by night because of the train, but I had no trouble falling asleep CLEANING: Not that good, I saw the staff only swiping some of the rom, easy, not really cleaning, bathrooms little low stand.


Pros: great location! Bus stops and tube entrances all around. 5 minutes walk to the London Eye and Big Ben. Pretty secure, I felt safe and the hostel has a pretty straightforward keypad security system. Don't lose the little paper though! Cons: so many stairs! And the fact you share a bathroom with basically everyone so it can take a while to shower or use the restroom and also it can get dirty too so more often cleaning would be good. By the train but nothing that earplugs can't fix.


Fantastic staff, close to attractions and the tube! Loved my stay! Only comment is that this hostel is right by the tracks so it gets quite noisy. It's quieter at night and it wasn't enough to bother me but some of the others were bothered by it


Terrible location; right next to the train tracks, the noise was loud and constant. Also, I didn't feel comfortable walking around the area at night as a solo female. Showers: absolutely terrible. Either no hot water, or not water pressure. Plus, long lines to wait for a turn to take a shower.

  • 6th Sep 2015
  • Novice Nomad
  • Anonymous
  • Poland
  • Female, 25-30
  • (1 review)


Overall I enjoyed the stay for the location and price. The facilities had some issues such as overflowing showers, the beds were extremely uncomfortable and the staff were hit and miss at times on friendliness. I would probably never stay here again but it's a decent value for the money given its proximity to so many famous sites.


Pros: Staff are really friendly and helpful; great location. Cons: Squeaky beds; not enough bathrooms; tired and grubby decor.


I had a great stay at The Walrus! The bar downstairs is a definite plus. The staff is very friendly. The location is great-- less than 10 minute walk from Big Ben and the London Eye. Very close to a tube station. The showers were disappointing. Only one per floor and usually cold. Lockers in rooms were very small-- able to fit a purse or camera but definitely not a suitcase or duffle bag. Everything was fairly clean. Linen and towels are provided. Wifi is super fast. I would stay here again!


This was a very fun stay. The staff was excellent- very friendly and helpful. The only complaints I have are that the facilites (Eg. Shower) were in need of repair/cleaning, and the bar downstairs seemed to attract an older crowd. This made it difficult to meet fellow travelers my age.


It's a really lovely place to stay, clean and warm. I found the code system to access rooms pretty complicated (read: sometimes you can spend a lot of time typing your room code, trying it over and over, before your door will finally open). Mind it's located under a bridge, people with light sleep may struggle a bit to fall asleep.

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