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The Westgate Hotel Reviews

1 Botley Road, Oxford, England

Reviews & Ratings Explained

64%

Rating
116 Total Reviews
  • 62%Value For Money
  • 65%Security
  • 77%Location
  • 75%Staff
  • 58%Atmosphere
  • 57%Cleanliness
  • 57%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

The staff were lovely, but overall the hotel was quite dated and run down and far too expensive. The heating didn't come on until I called reception and asked, both nights that I stayed, which is not ideal in January. I would not stay again.


86%

A very pleasant experience

  • 6th Dec 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 31-40
  • (1 review)


74%

Its a place only for one night, is not beautiful , the rooms it was very small And i think the prince is too high for what i receive

  • 1st Nov 2014
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 31-40
  • (1 review)


46%

On arrival the hotel was unaware of our booking via Hostelworld. We were then placed in an annex 150m across a broad. The shower for the room had not been cleaned and was mouldy. The staff member said "that's what you get for that price" On the plus side the breakfast was excellent and the main hotel looked OK

  • 22nd Oct 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


74%

It was fine for a two star hotel...slightly pricey but it is ideally located for the train station and an easy walk into the centre. We were expecting worse so it was a pleasant surprise. The room was clean and had lots of windows that we could open so was bright and airy (no 9) the bed was comfortable and the bedding was clean. The stairs are very steep (we were on the second floor) so this could be a problem for people with mobility issues.

  • 17th Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)


43%

Unfortunately, the room was simply not clean (I mean, not clean at all). It seems as the bed linens haven't been changed for a while and the room had this weird smell. Our room was actually a couple of blocks away from the actual hotel, in a normal apartment building (not in of itself a problem, but had very little help to find it and the building did not have a sign or anything to identify it). Breakfast was ok, but the dirty room was at the back of my mind while I was eating it.


51%

There was nothing seriously wrong but the room was very basic, the shower was very basic with poor water flow and the staff were grumpy. Reception is a very narrow hallway and anyone booking in or out is in the way of staff trying to serve meals or get through to the rooms etc. One member of staff had a loud argument with a customer during breakfast.

  • 9th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 41+
  • (1 review)




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