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The Westgate Hotel

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
5.1
Rating 172 Total Reviews
  • Value For Money 4.0
  • Security 6.0
  • Location 6.0
  • Staff 8.0
  • Atmosphere 4.0
  • Cleanliness 4.0
  • Facilities 4.0
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5.1
Rating 172 Total Reviews
  • Value For Money 4.0
  • Security 6.0
  • Location 6.0
  • Staff 8.0
  • Atmosphere 4.0
  • Cleanliness 4.0
  • Facilities 4.0

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
  • 1 review
17th Sep 2016
2.0

My boyfriend had booked the hotel for me and my sister to stay as we had an event to attend that night in Oxford. The deposit was taken from his account but upon arrival at the hotel, we were told we hadn't booked. I was very disappointed as clearly we had book from the deposit being paid. We ended up driving around Oxford for the next two hours trying to find somewhere else to stay. Luckily we found a travelodge. I am very upset and disgusted by what happened.

    • 2.0Value For Money
    • 2.0Security
    • 2.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • Wales, Couple, 41+
  • Novice Nomad
  • 1 review
5th Sep 2016
6.3

we wanted near the city we got just that,

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 2.0Facilities
    • 6.0Staff
    • 4.0Atmosphere
    • 8.0Cleanliness
  • tanya78555
  • England, Female, 31-40
  • Avid Traveller
  • 16 reviews
29th Jul 2016
5.7

Staff were nice, location was great, but the rooms are in bad need of a renovation. The bed was very springy and small, the top sheet hardly covered, it was difficult to sleep. The bedroom was clean, but difficult to cover up years and years of carpet stains... Shared bathroom and shower were kept very clean. If this was half the price I wouldn't complain at all.

    • 2.0Value For Money
    • 8.0Security
    • 10.0Location
    • 4.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • USA, Mixed Group, 18-24
  • Novice Nomad
  • 3 reviews
23rd Jul 2016
5.7

We waited for about half an hour for someone to even come to check us in. The people were friendly and professional but it seems a little ridiculous to have to wait that long just to check in. Also, the actual room we stayed in was an annex and not connected to the main hotel. That was a surprise! Overall, the experience was interesting, but it would have been nice to have a little warning beforehand, or at least have it described honestly.

    • 6.0Value For Money
    • 6.0Security
    • 8.0Location
    • 4.0Facilities
    • 4.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • Spain, Male, 25-30
  • Novice Nomad
  • 1 review
23rd Jul 2016
6.0

Room just OK, no shampoo. Just perfect location saves this place. Low service: waited 25 min to check-in because no one in reception (despite I informed I was arriving at 1pm!). Breakfast not tasty, bad manners. Wouldn't come back again

    • 6.0Value For Money
    • 6.0Security
    • 10.0Location
    • 6.0Facilities
    • 2.0Staff
    • 4.0Atmosphere
    • 8.0Cleanliness

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