No. 3, Jalan Bukit Bintang, 55100 Kuala Lumpur
Our Trust Rating explained
We now classify our reviewers based on how well travelled they are.
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1. Novice Nomad
1-10 Reviews Added
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2. Avid Traveller
10-20 Reviews Added
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3. Globetrotter
20+ Reviews Added
Overall Rating: 83%From a total of 48 Reviews
78%
84%
95%
81%
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86%
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63% Customer Rating
Novice Nomad (1)
I had a power cable for my mac stolen from my locked room. I'd left the building for about 20 minutes to get a sandwich, so pretty unbelievable. The male staff member I dealt with was mildly helpful but it did feel like - "well, that's your problem". Given the door was locked, I think it's a pretty serious security problem.I had a power cable for my mac stolen from my locked room. I'd left the building for about 20 minutes to get a sandwich, so pretty unbelievable. The male staff member I dealt with was mildly helpful but it did feel like - "well, that's your problem". Given the door was locked, I think it's a pretty serious security problem....Close
Amos, New Zealand | Male 25-30 | 08th October 2008
90% Customer Rating
Novice Nomad (1)
fantastic location - couldn't ask for better. Staff all really friendly and helpful. Pity about the bed bugs the frst night, but i was offered a new room straight away, so thatt's ok. Will definitely recommend this place.fantastic location - couldn't ask for better. Staff all really friendly and helpful. Pity about the bed bugs the frst night, but i was offered a new room straight away, so thatt's ok. Will definitely recommend this place....Close
siobhan143868, England | Female 18-24 | 05th October 2008
93% Customer Rating
Novice Nomad (5)
Great place to stay in the heart of KL. Its got everything you could ask for in a hostel. The bed was a touch hard though, but if that's all you can critic a hostel for then its a good stay.Great place to stay in the heart of KL. Its got everything you could ask for in a hostel. The bed was a touch hard though, but if that's all you can critic a hostel for then its a good stay....Close
lexkel, Australia | Couple 18-24 | 25th September 2008
86% Customer Rating
Novice Nomad (2)
Location is great, close to food stalls and lots of shops. Lots of freebies like breakfast, internet, lockers. Got a good book swap and staff are friedly and helpful. Stayed here twice now on both visits to KLLocation is great, close to food stalls and lots of shops. Lots of freebies like breakfast, internet, lockers. Got a good book swap and staff are friedly and helpful. Stayed here twice now on both visits to KL...Close
mikeshinodalover8967, England | Couple 18-24 | 22nd September 2008
73% Customer Rating
Novice Nomad (4)
A good place to stay- nice location in golden triangle, 24/7 toast and coffee also nice. Pool table in lobby and dvd room upstairs also great. However having my credit card stolen while here put a dampener on things. Take good care of your things!A good place to stay- nice location in golden triangle, 24/7 toast and coffee also nice. Pool table in lobby and dvd room upstairs also great. However having my credit card stolen while here put a dampener on things. Take good care of your things!...Close
Cheyne, Australia | Male 18-24 | 06th September 2008
93% Customer Rating
Novice Nomad (1)
Fajny hostel warty swojej ceny, bardzo bezpieczny i w doskonalej lokalizacji. Najlepiej dojechac z KL Sentral monorailem, nie warto brac "teksi".Fajny hostel warty swojej ceny, bardzo bezpieczny i w doskonalej lokalizacji. Najlepiej dojechac z KL Sentral monorailem, nie warto brac "teksi"....Close
Michal Adam, Poland | Male 18-24 | 31st August 2008
100% Customer Rating
Novice Nomad (7)
24 hour free basic breakfast and internet24 hour free basic breakfast and internet...Close
Michael, Germany | | 20th July 2008
76% Customer Rating
Novice Nomad (5)
good location in KL with plenty of shops and places to eat nearby.
the internet is a little slow for the region but it is free.
overall a great modern hostel with plenty of character and good for meeting people.
recommended.good location in KL with plenty of shops and places to eat nearby.
the internet is a little slow for the region but it is free.
overall a great modern hostel with plenty of character and good for meeting people.
recommended....Close
Gordon, Scotland | | 22nd July 2008
46% Customer Rating
Novice Nomad (1)
We were disapointed with the services of Haven Guesthouse, they are not friendly especially to Asian. We feel that they are only welcome certain continents of people as they posted double standard and discrimination in their services. Will not recommend and also not suitable if you are looking for warm and cozy stay.
We were disapointed with the services of Haven Guesthouse, they are not friendly especially to Asian. We feel that they are only welcome certain continents of people as they posted double standard and discrimination in their services. Will not recommend and also not suitable if you are looking for warm and cozy stay.
...Close Read Owner Comments
cham906548, Malaysia | Female 31-40 | 02nd August 2008
86% Customer Rating
Novice Nomad (1)
The girl when I arrive wasn't so kind and didn't help me at all. But the owner is very helpfull. The location is great, walking distance of everywhere.The girl when I arrive wasn't so kind and didn't help me at all. But the owner is very helpfull. The location is great, walking distance of everywhere....Close
gmarambi241, Chile | Male 25-30 | 31st July 2008
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