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Thomas's Hotel on Hereford Reviews

36 Hereford Street, Central City, Christchurch, Christchurch, New Zealand

Reviews & Ratings Explained


42 Total Reviews
  • 70%Value For Money
  • 83%Security
  • 91%Location
  • 83%Staff
  • 71%Atmosphere
  • 81%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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We struggled to find near-by food places at midnight but that may just be a Christchurch thing. It would have been nice to have proper bed sheets rather than basically a large pillow slip. I'm short and i found it uncomfortable, so it must be hell for tall people.


Room was next to a door that lead to laundry and annex, kept slamming all night. Bathrooms were absolutely disgusting! Urine all over the toilet seats. Asked staff about airport transfer, was informed it was cheaper and easier to catch public transport or use shuttle, although it is on their website. Staff we're friendly enough. Wouldn't stay here again as very unclean rooms and bathrooms.


A bit disappointed by the state of the kitchen, which was very untidy, and the fact there were no dishes or cutlery for use by guests.


Clean, modern hostel in a central location to explore christchurch. Friendly staff.


Bed was so noisy none of the 4 people got any sleep!

  • 18th Apr 2014
  • Novice Nomad
  • Anonymous
  • Denmark
  • Female, 25-30
  • (1 review)


Very nice and pretty good organized! Bathrooms and dorms were very clean, the kitchen was more or less a mess due to people staying there..


Wasn't impressed with this place. The only two good things about it were the location and the free wifi but even that was impossible to use at times. You have to pay a deposit for your pots


Space is small. Nasty toilet Staffs are kind


Nice newly refurbished hotel. Good size twin rooms. Central location.


Friendly staff. Excellent location if you're interested in seeing the post-quake city or museum. Bit of a walk to find a budget friendly place to eat though.


Excellent little hostel, location was good, just a short walk to the centre


The staff are exceptionally helpful and under a lot of pressure as they have recently re opened. I would have prefered a female only dorm as having a very restless youngster on the top bunk I had little sleep! The kitchen is completely inadequate for the number of people staying at the hostel. The location is the best but next stay will be in a cheaper but better (for me) hostel


A really nice, quiet hostel (not hotel). A nice communal area with TV and a few choices of DVDs. The staff are pretty friendly and helpful too. Slightly overpriced for a hostel, but saying that there aren't many in the area so they can get away with it.


Nice hostel, good location, friendly staff & a small dog roams the lounge and lobby and a cat guards the front door. Big minus for the internet being down for three days - it's a lifeline for travellers..

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