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Time Hotel Reviews

18 Dao Duy Tu Str, Hoam Kiem District, Hanoi, Vietnam

Reviews & Ratings Explained


73 Total Reviews
  • 94%Value For Money
  • 97%Security
  • 97%Location
  • 95%Staff
  • 92%Atmosphere
  • 95%Cleanliness
  • 93%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great staff, very helpful, English - speaking and nice. They helped as, especially Anna , to for a bus and a tour The room was good ,ideał for a couple. The central location in the Old Quarter was fantastic, we could really taste a local food, way of living and celebrations of the Tet Holiday !


Most friendly and accommodating staff. Right in the centre of the old town. Transportation from and to the airport excellent. Overall we very much enjoyed the stay especially due to the very friendly staff. The elevator up to the 4th floor was a plus.The trip to Halong Bay we booked through the Hotel was also good. Would definitely come back here.


The staff is great. They are very friendly and they go out if their way to make sure you are comfortable and help you with any questions you have about activities. They knew us by name the first day. Breakfast is basic but it’s ok for starting a new day. Very safe place and atmosphere. Great location. Amazingly priced. I can't say enough. Highly recommended


Great hotel, really cheap and the rooms are really nice and clean. ! Location is perfect, right in the old quarter but the rooms aren't noisy. Staff are lovely and always there to help, would definitely recommend!!!


The room with a balcony was nice and well equiped, but very noisy whole day and night. There was a lift in the hotel and it was possible to pay by card. There was serious problems with the breakfast. We have to wait a lot, so at last day we couldn’t eat our breakfast. By the menu there was some possibility but in reality we couldn’t get a pho becouse a great group ate it. The computers often was out of order, The best person in the hotel was Anna, who organised nice and cheap tours for us.


Would recommend to rather stay in backpackers hostel not far away from this hotel, its better atmosphere and more clean rooms , Hotel is trying to sell u many different things , also the breakfast are really really basic, far from ( continental-(stated on the web). no window in the room and high humidity in the room also causes molds or some kind of damage on the walls ( quite visible)

  • 9th Nov 2015
  • Novice Nomad
  • Anonymous
  • Slovakia
  • Male, 18-24
  • (1 review)


Room didn't have a window which was a little odd. Staff were extremely friendly and helpful. Great place to stay to have a refresher after being in hostels for so long.


We opted to stay in a hotel rather than our hostel towards the end of our stay. TH was cheap and the location was perfect. A short distance away from the bus station (10/15 mins) and right in the heart of Hanoi's street markets. Originally booked for two nights but despite emailing the hotel multiple times over two months I did not receive a response. The staff we not usually helpful but put this town to them not receiving many backpackers. Not a bad place to stay, I'd prefer a hostel next time.


They provide a good service to me and my friends. In the trip, we faced a lot of difficulties such as communication problem and searching the road. However, they suggested so many ways to us and helped us to book one day Halong Bay trip. Making us had a nice and wonderful trip. Thanks you!


Such a great friendly people, an basic but good breakfast, all good there. They were very nice people to deal with, honest and reliable. Location was also very good, close to most places. They also helped us with information on tours. We pay the right price for the right activities. I really recommend this place and definitely stay there again.


To stay a few days in the old quarter is a must for each traveler, at least if you want to get an impression of Hanoi people's life. The hotel's personnel was extraordinarily polite, gave good advice for sightseeing, organized perfect trips to halong with decent price .We are very happy with this tour. true recommendation!


This hotel has outstanding service! The staff are so helpful and kind in any situation. They organized perfect tour halong bay and sapa, everything is working well. The rooms are big and spacious. Very clean and with all the expected amenities. The hotel is perfectly located in the old quarter with walking distance to many restaurants and sights!


Stayed here a couple of nights the people are awesome and very helpful. Breakfast was not bad and the location not bad. This is a good value hotel. There could be more cereals like muesli:). The room was very nice with good air conditioning. Laundry was cheap by the kilo.


Me and my boyfriend Stayed here for 1 night , staff very helpful, organised our tours to Halong bay and sapa which were highlights of our stay in Vietnam , good location in the old quarter , rooms nice and comfortable , reasonable price , Staff Make sure you are well looked after !!! Good value for money !


Excellent location in Old Town, safe to walk around except for all of the motor bikes. Staff is professional and very helpful. Rooms are clean and up to date. Tourist attractions are within walking distance as are restaurants and bars. Would stay again if we ever returned to Hanoi. Recommend to book the tour here as they offer very decent price when I compare to other. There are so many dodgy travel agency outside, you maybe get cheaper but almost don’t get what you pay for, try to scam you


Love this place. Great location right in the heart of the action of the Old Quarter but not noisy at all. Staff were incredibly nice and helpful. Rooms were very nice - new and modern, nice tv, good air con etc. Definitely recommend and can't beat the price!

  • 1st Sep 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Couple, 41+
  • (1 review)


Excellent room and service: good room, clean, wifi is good, breakfast is basic but it's enough for new day and can not complain because of cheap price. The staff is also very lovely, they let me early check in and leave luggage in hotel when i go on the tour. They booked halong bay 2 days 1 nite for me and it worked very well. More over, can't beat the price


Time hotel is the best. I really enjoy my stay here. Location is perfect for walking around, sighseeing and shopping, etc. The room is also awesome, comfortable bed with good AC, wifi and good pressure water. The staff is super friendly and helpful. Everything is very cool here


The people at this hotel were so incredibly friendly and helpful. The room and bathroom were very nice. They organized our trip to ha long bay and they sorted our train tickets to Da Nang. After checking out for the trip to ha long, they let us store our bags in a safe room and gave us somewhere to shower and wash up when we were back, even though we had checked out and heading south. Best hotel I've ever stayed at. Loved it.


We booked this place in advance as it was going to be our first night in Vietnam. We were very happy. The location is excellent for exploring the old quarter and further by foot. The staff bent over backwards to assist us whenever they could. We booked our Halong Bay 3 day cruise through them and it was excellent. They also provided us with the best priced transfers from the hotel to the airport. If we had known that before arriving we would have booked the airport pickup with them as well.

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