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Tokyo Village Reviews

243-247 Cleveland Street, Surry Hills, Sydney, Australia

Reviews & Ratings Explained

70%

Rating
226 Total Reviews
  • 68%Value For Money
  • 82%Security
  • 78%Location
  • 77%Staff
  • 71%Atmosphere
  • 54%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Lovely atmosphere and very friendly staff, everyone knew each other and it felt like one big family. Walking distance to central station and there was a bus stop right outside that takes to the City Center or circular quay. Facilities could do with a bit of an upgrade but is understandable in such an older style terrace like this. Would stay again!

  • 15th May 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


89%

Great hostel with amazing people! Friendly staff and nice and clean rooms. I had a really good time there! Good hostel if you plan to stay for a longer time.

  • 10th May 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


77%

This place was alright. The reception guy was beyond friendly and it had a really nice outdoor common area. However, I was there for two nights and the showers were either constantly occupied or dirty as hell by the end of the day. The girls' dorm had so much furniture thrown around that it felt cluttered and the bed was pretty uncomfortable. Overall, the price for what was offered was alright and I'd stay here again if I needed to, but I was pretty happy to get back to my old hostel.


77%

At first I just thought it was a very decent accomodation, quite clean, a good fridge-system and some nice extras like very cheap bakery stuff a couple of times a week. Then we got to know the owner a little bit, when he supplied us with information on trekking possibilities. It's nice to have a owner who really cares about what's going on in the hostel. Whenever there is a problem he takes it very seriously and deals with it quickly. That makes that you would like to stay for a longer period.

  • 21st Mar 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 25-30
  • (1 review)


74%

Not a big party hostel which for me was a plus but there's still enough merryness to have fun or just chat to travellers. Kitchen facilities are great, unfortunately toilets are a bit of a letdown depending which one you use. Some are ok others are a bit messy and missing things. Rooms good, gets pretty hot up the top and there is no A/C but that's pretty standard for a lot of Sydney hostels. Wi-fi is fine 20 free min/day enough for essentials. Would rather pay by data than time though.


66%

Nice place to stay. One of the few hostels in Sydney where you can park a car.


49%

When we arrived, the receptionist had difficulties to find our booking and get things organized. The hostel itself was worn, unclean and moldy, yet our room was spacy enough. Also the location of the hostel is very good, just a short stroll to the center. Still would not recommend for anyone to stay, the mold itself is health hazard. Price-quality ratio is very poor.


83%

The bathroom was never cleaned and the hot water never worked past a certain time.


66%

I don't know what all the fuss is about, we only saw one cockroach in our room :-)


43%

Check in was an absolute nightmare, tried to charge us twice after already paying then tried to put my girlfriend and I in separate rooms. The Dutch guy on reception was rude and arrogant on numerous occasions, opting to mutter in Dutch or not speaking at all. Kitchen is always a mess as well as the bathrooms. But according to the signs in the bathroom its the job of the customer to clean the floors, not the cleaners. We got quite a few bites as well,A couple of the other staff were nice enough.


60%

Staff are great. Quite a party hostel. If you like partying you will be happy to put up with the hot noisy rooms.


100%

Best hostel I've ever stayed in Australia so far. Nice staff and facilities. My friend and I were in a 10 female dorm but it was not full though. Everything's clean and handy. There's a rather big eating area where you can eat and talk to people. We were so lucky to meet a super friendly and cute elder lady who was so nice to plan a great three-day trip with least money for us when we were checking in. In all it's a hostel with history and order. Love it and strongly recommend it:)


71%

Stressful organising a late arrival and check in details, however luckily many of the staff live there (and were around late at night). Great food/cutlery "box" system in the fridges. Breakfast provided is muesli and hot drinks. We had a car and the parking in the area was easy over a weekend, but would have been a nightmare midweek.

  • 16th Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)


77%

Enjoyed the couple of nights I stayed. Rooms and bathroom better than other hostels I have stayed in. Not too close to places like Bondi beach or kings cross but train station 5 mins walk away with access to all of sydney


66%

The wifi is not free and all the rules presented by the staff made my stay not remarkable.

Owner Comment (Hide)
20 minutes of WIFI are free per day . Our rules ensure that everyone can enjoy their stay not only those who do not wash their dishes, play loud music at all hours and do not care about any one else. I am sure you find plenty of hostels which are suitable for you !

71%

It was a very friendly hostel that help working holiday makers find work. It felt more like a student house than a hostel with only 3/4 bathrooms which was annoying waking up needing the toilet and finding everyone is having a shower! The staff were really knowledgeable giving lots of info about places to eat or days out.

  • 13th Jan 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


69%

Eh, it is a hostel in Australia. It's pricey and not super clean, but the people are friendly enough. At no point did I think the staff was bad, but I was just never sure what their particular influence was.




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