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Tokyo Village Reviews

243-247 Cleveland Street, Surry Hills, Sydney, Australia

Reviews & Ratings Explained


241 Total Reviews
  • 75%Value For Money
  • 77%Security
  • 84%Location
  • 83%Staff
  • 79%Atmosphere
  • 60%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Close to City. Many resturants nearby


Tokyo Village "forgot" our booking. We booked and paid the deposit a month in advance, and we even emailed them the week before about an airport pickup on our check in date (they didn't reply). The woman on reception was new and it was not her fault, but the manager was difficult to get hold of, unhelpful and unsympathetic. We had to arrange alternative accommodation at the last minute (expensive!). They grudgingly gave us our deposit back. No assistance in finding another hostel. Avoid!!!!

  • 24th Oct 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 18-24
  • (1 review)


Overall a good stay with great staff. A couple criticisms-- the hostel world advert says breakfast included. It is not. The advert also says wifi included. It is included for 20 mins per device per day... Very limited. Aside from these advertising flaws, the bed was really sunken in and the bedding linens very very sad and worn looking.

  • 22nd Oct 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


staffs are so helpful and friendly. when i asked something not relating to the hostel, they answered kindly. thank you so much!


Also Charlie is very helpfull and Nice - the rest of the staff are not that efficient ... Such a shame this hostel has some caractere with tags and all - but it s more like a european place where whv people tend to stay. There is a home feeling tho and i liked it - but im not sure i would go back there - it is also super noisy ...


I really liked this hostel! One of the best. We got a double room, and they had even made the effort of putting in plastic flowers. Thumbs up! Kitchen areas are great, outdoor area is sweet as and there's a tv room that's real nice as well.

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