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Tom's Comfort Hostel Waterford Reviews

Rathkieran, Mooncoin, Waterford, Ireland

Reviews & Ratings Explained

80%

Rating
95 Total Reviews
  • 78%Value For Money
  • 85%Security
  • 66%Location
  • 89%Staff
  • 84%Atmosphere
  • 87%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Tom needs a bigger sign outside his house so you know which house is his. Apart from that the hostel was great for a nice quiet stay.


89%

I really enjoyed my one night at Tom's Hostel. It was a relaxing, clean, and friendly place. The best part of the Hostel was Tom and his family. Tom helped us plan the rest of our trip, and gave us some wonderful advice. The hostel is a little far away from most things, so if you plan to cook buy your groceries before arriving. Wish we had enough time to stay there again.


97%

It was a real pleasure to stay at Tom's for 2 nights! I highly recommend it. A warm welcome and hospitality from the irish :)


94%

We had an excellent stay at the hostel! We appreciated the warm and friendly welcome as well as the accadating manner of our host! We felt that Tom was extremely generous and wanted us to enjoy our stay!

  • 10th Oct 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


60%

The rules and regulations were slightly over-the-top. The secure lockers required a padlock, which one had to hire (for several euros per day). And if a customer dared place his or her padlock on the locker we were warned it would be CUT OFF! How ridiculous ! The room was, tiny, to say the least, with no window and only just enough room to put 2 cases on the floor. The chest of drawers had only one drawer with a bottom. The others were totally useless. Luckily we only stayed one night.

Owner Comment (Hide)
Thank you for staying with us and your comments. Please note, you booked the smallest room we have for 1 night at a very low price. A private room for 2 for basically the price of 2 dorm beds. Your assessment of room for luggage is not correct, we are putting a sofa in that room shortly. Regarding the lockers, unknown padlocks are removed for security reasons. We have only ever asked for deposits for our padlocks which are returned. You should have checked this with me when we were chatting.

57%

They charged us for using water for a hot shower and it was freezing in our room. A good thing was that they provided a shuttle service to the 10km drive to Waterford.

Owner Comment (Hide)
Hi, thank you for your comment and for your stay. As we have advertised, we charge €0.50 for a shower token that allows you to access hot water 24 /7. Maybe you are not aware of this, but you would not be able to have hot water in all hostels 24h per day. We are sorry that you were cold in the room and you should have told us.

80%

Enjoyable stay at a lovely place.


60%

Tom's is an average hostel, works just fine but not much else. Cold temperature inside, we were freezing! Thin walls, you cold hear people talking two rooms away. The pub nearby is empty and pretty run down. Tom is very helpful and friendly and will give you advice on what to do in the towns nearby.

Owner Comment (Hide)
Hi, thank you for your review and comments. We are very sorry that you felt cold during your stay. You should have told us. Did you try to switch on the electric radiator in your room? It is a pity that you were in the Pub at an unusually quite time. Generally, it is quite busy and very friendly.

80%

To the moment.the best hostel i,ve been in Ireland,i,ll come back

  • 29th Aug 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
many thanks for your review and we will be delighted to see you again in our hostel

94%

The hostel is ten kilometers outside of Waterford and it can be difficult to get around the area without a car or bike. However, the manager is very friendly and accommodating and there is an excellent atmosphere. I had lots of fun staying there and would definitely come back

Owner Comment (Hide)
Hi, thanks a lot for review and yes, please come back!

69%

friendly hostel with nice obliging owner.




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