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Tourist House Santa Croce Reviews

via Ghibellina 95, Florence, Italy

Reviews & Ratings Explained


1008 Total Reviews
  • 70%Value For Money
  • 69%Security
  • 88%Location
  • 74%Staff
  • 67%Atmosphere
  • 59%Cleanliness
  • 62%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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A little disappointing to be honest. You have to pay extra for towels and the room we stayed was on the ground floor which made us feel uneasy having the window open during the night despite the heat. The location is good, easy walk into the centre of town. The staff were helpful.


On arrival we were told we would stay at a secondary site just around the corner. The room was damp and noisy, and although the bathroom was hi spec, it wasn't very clean, and apart from the Wi-Fi there were no other facilities on the site, and no staff to ask for things like a bath mat (which would have helped with the bathroom cleanliness). Not recommended.


Friendly staff, and nice place to stay. Felt like living in a shared apartment, with the kitchen as a central point drawing the rooms together. Enjoyable atmosphere in a great location.


A terrific location within walking distance to the station and most sights. I felt safe while staying here. Staff are friendly too, but quite a basic hostel. Would definitely stay again

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