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Townhouse Hotel Reviews

Villa Carolina Townhouse, 201 Roxas Blvd # 31 Bayv, Tambo, Paranaque City, Manila, Philippines

Reviews & Ratings Explained

65%

Rating
171 Total Reviews
  • 73%Value For Money
  • 65%Security
  • 75%Location
  • 69%Staff
  • 65%Atmosphere
  • 52%Cleanliness
  • 56%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

Only stay here if you absolutely must be 10min from the airport and don't have a lot of cash/don't want to spend a lot of cash.


60%

This is a backpacking hostel. If you expect hotel-type rooms, you will not like it. If you understand that this is a cheap room with a place for a shower and a bed, then you'll be ok. Westerners who expect the Hilton for $10US will complain, but they're wrong to do so - this is not a fancy hotel. The rooms were functional, but they looked dirty. It was as if someone tried to keep it clean and gave up a few years ago. But it is totally serviceable as a stopover point for travels through Manila.

  • 1st Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


54%

I had a 10 hour layover in Manila so I decided to book the closest place to the airport for a shower

  • 30th May 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)


43%

No toilet paper, no toilet seat. Asked about hiring the driver to take us to the nearby bus station and was told to take a taxi, asked if I could book a taxi, told no. Very rude girl at desk. Got harassed by elderly guest asking for money because he got held up while drunk. No wifi except in lobby. For the price I've stayed in nicer, friendlier and better equipped places.


69%

Location is good if you need to stay close to the airport. We might have been unlucky, but they put us in a topmost room, which had huge cockroaches in the bathroom. Fortunately they allowed us to use another bathroom in another room, but couldn't move us there because it was AC and we only paid for the fan, which is understandable. We only stayed there for one night, cause we had a connecting flight next morning, so for that it was ok.


80%

Had an overnight stay before flight back home. Service with airport pick-up was great, extremely helpful, fantastic staff.

  • 3rd Apr 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


80%

Great location if you want to be near the airport. Staf is nice and helpfull. The building is old so expect less clean and maybe some insects but we were prepard for it. Bed and linen were clean, wifi worked, so we were satisfied for the money we paid.


77%

Very appropriate as a one-night stop located close to the airport. That is why you will want to stay here: Location. The service is friendly, a comprehensive kitchen/bar offering and plenty of chilled space. The WiFi in the lobby was fast even when 10+ were loading it, and having come from the Islands this was a treat. Plenty of interesting books to read to pass the time, you won't want to venture out at night. Room was small and stuffy, not really for 4 adults but it doesn't matter because you


80%

I enjoyed my stay. Staff was friendly and very helpful

  • 9th Mar 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


83%

would go again so cheap, needs more hands on management to fine tune the place

  • 6th Mar 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


34%

Booked hotel on hostelworld in the airport turned up 30 mins later and there wasn't even any of the rooms available we wanted, even after our 10% deposit the hotel still said we had to pay for another room at full price. Hotel is filthy with badly stained old towels and bed linen only good thing is its not to far from the airport

Owner Comment (Hide)
Sorry you had a negative experience at our place;we usually process bookings once a day in the morning, occasionally more often but could never promise such express response. Usually we advise guests that no booking is needed if they show up before sunset when booking rooms with the cheapest rates because 80% of our guests do not book through internet agents like HW or hostelbookers or their 100+ affiliates. We wish you happier travels!

37%

The hostel need a total refurbish.

  • 28th Feb 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
By the end of 2014 we will have finished 100% renovation; at the moment only 1/3 finished. happy travels

37%

GROSS!!, DO NOT EVEN CONSIDER! The reviews weren't great, but I've stayed in low rated places before and they were fine. We had booked 2 (2person) rooms with a joined bathroom. When we arrived, there were only 2 rooms left (no shared bathroom) I went to the first - Gross, single bed, which they expected 2 people to stay in. Second room - a double bed, looked like the sheets hadn't been washed in a month. I felt gross just being there. We left and ended up paying for hotel at 2AM.

Owner Comment (Hide)
Thanks Robert for you detailed feedback; we are taking our 3 cheapest rooms off hostelworld due to such negative critical feedback. We will continue renovation of The Townhouse and should be finished by the end of 2014. We will be replacing all curtains with wood shudders since Manila's air pollution makes it nearly impossible to keep the curtains clean and looking fresh. We have 38 rooms with 8 rates and plan to simplify to only 4 or 5 rates sometime this year. Happy Travels Robert

71%

We booked the hostel last minute due to a canceled flight. The receptionist was great and worked very hard to attend to our needs. The rooms were basic but functional. One room had a shower that was broken but the other was excellent. The breakfast was fine and the internet fast. It is a short taxi ride to the aiport that the hostel can arrange. Not a place we're would stay for a few days but fine for a night.


51%

they didn't had my booking details...... But no worries I just picked another room, this room (300pesos) GREENROOM - 'on the staircase' and in the room was an wooden staircase. It was very noisy!!!!!!! Toilet was down the stairs, no hot water, not nice and not clean :( you get what you pay for, maybe alittle less!!!! Food was great and staff helpfull, close and easy from airport.

Owner Comment (Hide)
Thank You Kenneth, We have removed out cheapest rooms from hostelworld due to both the popularity and the negative critical feedback from hostelworld guests' comments. Happy Travels



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