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Townhouse Hotel Reviews

Villa Carolina Townhouse, 201 Roxas Blvd # 31 Bayv, Tambo, Paranaque City, Manila, Philippines

Reviews & Ratings Explained

62%

Rating
179 Total Reviews
  • 68%Value For Money
  • 63%Security
  • 75%Location
  • 66%Staff
  • 62%Atmosphere
  • 48%Cleanliness
  • 54%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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37%

Staff was rude and charged more for the airport pickup service than they had specified in the email THEY sent me.

  • 10th Aug 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


63%

Very good location and the airport transfer was awsome! Unfortunately, the rooms and bed sheets feel rather dirty and the bathroome are really messy and feel uncomfortable. It would be a nice place if this would change!


51%

Only stay here if you absolutely must be 10min from the airport and don't have a lot of cash/don't want to spend a lot of cash.

Owner Comment (Hide)
Thanks James, providing the cheapest rates near the airports has been our purpose since opening Jan 1986 as a hobby.

46%

I had a mixed experience here. On the one hand the food I ordered from the kitchen was good and well priced. The kitchen also looked clean as far as I could see. However the room was filthy! Cockroaches under the bed and a dead one blocking the bathroom sink. Months of accumulated grime and dirt on the walls, curtains, floors etc. And the staff obviously don't even see this as an issue! I asked them to clean the room and a lady spent about 1 minute in there with a dirty mop. It was still gross!


60%

This is a backpacking hostel. If you expect hotel-type rooms, you will not like it. If you understand that this is a cheap room with a place for a shower and a bed, then you'll be ok. Westerners who expect the Hilton for $10US will complain, but they're wrong to do so - this is not a fancy hotel. The rooms were functional, but they looked dirty. It was as if someone tried to keep it clean and gave up a few years ago. But it is totally serviceable as a stopover point for travels through Manila.

  • 1st Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


54%

I had a 10 hour layover in Manila so I decided to book the closest place to the airport for a shower

  • 30th May 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)


43%

No toilet paper, no toilet seat. Asked about hiring the driver to take us to the nearby bus station and was told to take a taxi, asked if I could book a taxi, told no. Very rude girl at desk. Got harassed by elderly guest asking for money because he got held up while drunk. No wifi except in lobby. For the price I've stayed in nicer, friendlier and better equipped places.


69%

Location is good if you need to stay close to the airport. We might have been unlucky, but they put us in a topmost room, which had huge cockroaches in the bathroom. Fortunately they allowed us to use another bathroom in another room, but couldn't move us there because it was AC and we only paid for the fan, which is understandable. We only stayed there for one night, cause we had a connecting flight next morning, so for that it was ok.


80%

Had an overnight stay before flight back home. Service with airport pick-up was great, extremely helpful, fantastic staff.

  • 3rd Apr 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


80%

Great location if you want to be near the airport. Staf is nice and helpfull. The building is old so expect less clean and maybe some insects but we were prepard for it. Bed and linen were clean, wifi worked, so we were satisfied for the money we paid.


77%

Very appropriate as a one-night stop located close to the airport. That is why you will want to stay here: Location. The service is friendly, a comprehensive kitchen/bar offering and plenty of chilled space. The WiFi in the lobby was fast even when 10+ were loading it, and having come from the Islands this was a treat. Plenty of interesting books to read to pass the time, you won't want to venture out at night. Room was small and stuffy, not really for 4 adults but it doesn't matter because you


80%

I enjoyed my stay. Staff was friendly and very helpful

  • 9th Mar 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


83%

would go again so cheap, needs more hands on management to fine tune the place

  • 6th Mar 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


34%

Booked hotel on hostelworld in the airport turned up 30 mins later and there wasn't even any of the rooms available we wanted, even after our 10% deposit the hotel still said we had to pay for another room at full price. Hotel is filthy with badly stained old towels and bed linen only good thing is its not to far from the airport

Owner Comment (Hide)
Sorry you had a negative experience at our place;we usually process bookings once a day in the morning, occasionally more often but could never promise such express response. Usually we advise guests that no booking is needed if they show up before sunset when booking rooms with the cheapest rates because 80% of our guests do not book through internet agents like HW or hostelbookers or their 100+ affiliates. We wish you happier travels!

37%

The hostel need a total refurbish.

  • 28th Feb 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
By the end of 2014 we will have finished 100% renovation; at the moment only 1/3 finished. happy travels



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